Woodheyes

231 Hinckley Road, Leicester Forest East, Leicester LE3 3PH
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9.6 24 Reviews
  • Woodheyes, Leicester
Woodheyes residential home provides permanent residency, respite and holiday care and day care for older people in the Leicester area.

There are thirty-six individually furnished and decorated rooms, all of which have ensuite facilities. Two of the rooms are specially designed for couples, and there are also four rooms that are interconnected and which can be utilised by couples.

Individual residents have a care plan structured to their own needs, carried out by care staff who have been carefully selected and trained to exacting standards.

There's a variety of activities and entertainment at the home, with something for everyone. There are frequent visits from church choirs, singers, musicians, entertainers and a host of in-house events.

The residential chef provides a nutritious and well-balanced daily menu of food which caters for individual preferences and requirements.
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Care Provided by Woodheyes

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

We have external professionals who visit the home providing a service and there are therefore additional costs such as hairdressing, chiropody, opticians. The home will make appropriate appointments for residents as required

Contact Woodheyes to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodheyes to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Woodheyes Ltd

Person in Charge

  • Amy Daverage (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (15)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • The home actively encourages family and friends to visit their relatives and friends who are residing at Woodheyes. The home provides internal activities for residents and enjoys visitors joining them on special occasions such as Summer Garden Parties, Christmas Pantomime, etc. The home recognises the importance of visitors and works alongside Government Guidance, CQC Regulations as well as Leicestershire County Council guidance.

Parking

  • Large parking area to the front of the building.

Woodheyes Reviews (24)

9.6

Woodheyes has a Review Score of 9.6 (9.571) out of 10, based on 8 reviews in the last 2 years.
Over all time Woodheyes has 24 reviews.

Overall Experience
  • 23
  • 1
  • 0
  • 0
  • 0
Date Published
  • 24
  • 1
  • 8
  • 8
  • 16
Reviewer Connection to Woodheyes
  • 13
  • 5
  • 2
  • 2
  • 1
  • 1
Total of 24, showing 21-24
Review from Robert W (Son of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first visit to assess the home, the professional and friendly staff stood out. The atmosphere gives me confidence that mum is in a home where she is cared for extremely well. The owners care about the fabric of the building that is always very clean and the design and decoration are carefully
thought about and planned. The manager particularly demonstrates her care for residents, staff and the efficient running of the home.


Overall, the best place and the only place I would trust the care of my mum to.

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Review from V P (Friend of Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and pleasant staff. The care home was very clean. The food was very good.
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Review from C Q (Friend of Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today has been my second visit to Woodheyes. On both visits, staff were very friendly and caring, it has a lovely warm and welcoming atmosphere. My friend who resides there has commented regularly on how good and kind the staff are. If my situation required dementia care, I would have no doubts or fears
of living there.
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Review from John B (Husband of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always been impressed with the air of calm which pervades at Woodheyes. The standard of care my wife has received over two years has been exemplary. The home is very efficiently managed, whilst the staff are caring, professional and obviously well trained. I particularly like the way staff are
quick to spot any health impairment and seek medical treatment. I would unhesitantly recommend the home to anyone in need of care.
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Current Review Score: 9.6 (9.571)

Overview of Review Score

The Review Score of 9.6 (9.571) out of 10 for Woodheyes is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.771 for Woodheyes is calculated as follows: ( (79 Excellents x 5) + (12 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 96 Ratings = 4.771
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Woodheyes is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 May 2021

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

No image found

Hannah McLeavy

Job Title: Deputy Manager Joined: 2021

Hannah leads the care team and ensures that all standards are adhered to.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodheyes to verify any information. View our terms and conditions. Woodheyes has an Enhanced Service - more info.