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Woodheyes

231 Hinckley Road, Leicester Forest East, Leicester, Leicestershire LE3 3PH
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Woodheyes, Leicester
Woodheyes, Leicester
Woodheyes, Leicester

Woodheyes residential home provides permanent residency, respite and holiday care and day care for older people in the Leicester area.

There are thirty-six individually furnished and decorated rooms, all of which have ensuite facilities. Two of the rooms are specially designed for couples, and there are also four rooms that are interconnected and which can be utilised by couples.

Individual residents have a care plan structured to their own needs, carried out...  

Care Provided by Woodheyes

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,350 - £1,650£1,350 - £1,650
Residential Dementia Care£1,350 - £1,650£1,350 - £1,650

We have external professionals who visit the home providing a service and there are therefore additional costs such as hairdressing, chiropody, opticians. The home will make appropriate appointments for residents as required

Contact Woodheyes to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Woodheyes Ltd
  • Private Owned

Person in charge

  • Amy Daverage(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (15)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • The home actively encourages family and friends to visit their relatives and friends who are residing at Woodheyes. The home provides internal activities for residents and enjoys visitors joining them on special occasions such as Summer Garden Parties, Christmas Pantomime, etc. The home recognises the importance of visitors and works alongside Government Guidance, CQC Regulations as well as Leicestershire County Council guidance.

Parking

  • Large parking area to the front of the building.

Woodheyes Reviews (33)

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9.7

Woodheyes has a Review Score of 9.7 (9.701) out of 10, based on 17 reviews in the last 2 years. Over all time Woodheyes has 33 reviews.

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Showing 33 reviews matching selected criteria
Review from Robert B (Son of Resident) published on 18 August 2020 Submitted via Website
Overall Experience
The last few months have been difficult for friends, relatives and carers. The staff at Woodheyes have taken great care of Mum and done everything possible to keep her safe and happy.

Thank you for caring so much and keeping us updated.

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Review from Mary P (Niece of Resident) published on 9 August 2020 Submitted via Website
Overall Experience

My Aunt and Uncle have been in Woodheyes for over 2 years. They have settled into a very relaxed, comfortable life together. This has been down to the exceptional care and attention to detail shown by all the staff regarding their different health and care needs. Whenever we visit or phone, all the staff from the Manager down are approachable, take time to keep us informed and give advice and it reassures us that they are in very safe and capable hands. I would highly recommend Woodheyes.

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Review from Marian G (Niece of Resident) published on 9 August 2020 Submitted via Website
Overall Experience

During the COVID-19 pandemic, the management and staff at Woodheyes have been outstanding and kept us informed each step of the way. I thank them and have enormous respect for their efforts as always, but especially during this difficult time, as they have kept my Aunt and Uncle safe, happy and enjoying the comfort of their COVID-free environment. They have been residents for the last 2 year and 7 months and I have observed the consistently high standards of hygiene, food, professionalism and kindness which my Aunt and Uncle have enjoyed, which has made them feel safe and me feel confident to leave them in such capable hands. Staff have all been supportive of the family during telephone/video calls to keep in touch during this time. A very thoughtful gesture was the brilliant videos that were sent to families during the lockdown and especially the VE-day party in May. They all work hard at Woodheyes and deserve a medal and all can be proud of their commitment to excellence.

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Review from Suzanne K (Daughter of Resident) published on 23 July 2020 Submitted via Website
Overall Experience
My mother has been a resident at Woodheyes for almost 2-years, during which time, her general health has improved in no small part due to the professional level of care she receives. The staff are pleasant, respectful and always take time to discuss concerns and keep family members informed.

The home, grounds, gardens and food are all of a high standard, and I am happy to recommend the home.

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Review from Fern B (Daughter of Resident) published on 23 July 2020 Submitted via Website
Overall Experience
Woodheyes is a wonderful care home. The staff are very friendly and the place spotless and very organised. Mother always looks very well cared for and extremely comfortable.

We have no concerns and know if they had any, they would be in contact straight away.

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Review from Jan P (Daughter of Resident) published on 20 July 2020 Submitted via Website
Overall Experience
Woodheyes is a wonderful environment where Mum feels very much at home and well cared for.
Management and staff are all so pleasant, helpful and caring and never too busy to take the time to talk to any of our family when we visit or telephone.
During the past four months and with the enforced restrictions caused by Covid-19 and visiting not being an option, it has been a huge relief to receive regular email updates confirming no resident or member of staff has proved positive. Remaining virus-free when caring for elderly vulnerable residents is remarkable and a testament to the care and standards everyone working at Woodheyes adhere to.

As a family, we can't thank the team enough and couldn't wish for Mum to be better cared for.

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Review from Michael M (Son of Resident) published on 20 July 2020 Submitted via Website
Overall Experience

I have found Woodheyes to be a superb care home. When Mum first moved into Woodheyes, the family were all apprehensive, but the home's manager completely put me and my families representative completely at ease. I was shown around the home, the downstairs lounges, the dining room, the garden and bedroom, and all were spotlessly clean and fresh. The staff are very friendly and caring, always there for the residents with a smile and sometimes a dance or a song! The manager is very approachable, she is either in the lounge or in her office and is always available to talk or in my case a shoulder to cry on. Communication is also very good, which is important, we have been getting regular updates regarding the Covid-19 virus via email, and phone calls to relatives are always welcomed. All in all, an excellent care home, I have no worries at all about Mum being a resident there. Above all else, Mum is treated with dignity, which is incredibly important.

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Review from Andrea C (Daughter of Resident) published on 20 July 2020 Submitted via Website
Overall Experience
The staff at Woodheyes have been amazing, right from the beginning when my father was admitted in October 2019. Their warmth and care not just for him, but for us as a family has been outstanding.
The manager and by virtue all of her staff, seem to go above and beyond anything that we had anticipated. Currently, with Covid-19, we are unable to visit, but we have been more than encouraged to both call and Skype him which he loves. All tests have been negative there so far!

Would highly recommend.

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Review from Richard B (Son of Resident) published on 20 July 2020 Submitted via Website
Overall Experience

Prior to the current situation with the dreadful covid-19 virus, I have always been extremely happy with the way in which Woodheyes is run. All staff have been engaging, considerate, professional and caring towards my mother, myself and brother. Now, with all the considerations involved with running a care home at this time, the management and staff have excelled themselves in keeping the virus at bay, absolutely incredible. My thanks to all staff in giving myself and family such a wonderful place for our mother.

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Review from Robert W (Son of Resident) published on 21 November 2017 Submitted via Postal Card
Overall Experience

From my first visit to assess the home, the professional and friendly staff stood out. The atmosphere gives me confidence that mum is in a home where she is cared for extremely well. The owners care about the fabric of the building that is always very clean and the design and decoration are carefully thought about and planned. The manager particularly demonstrates her care for residents, staff and the efficient running of the home.

Overall, the best place and the only place I would trust the care of my mum to.

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Review from V P (Friend of Resident) published on 27 October 2017 Submitted via Postal Card
Overall Experience

Very friendly and pleasant staff. The care home was very clean. The food was very good.

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Review from C Q (Friend of Resident) published on 27 October 2017 Submitted via Postal Card
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Today has been my second visit to Woodheyes. On both visits, staff were very friendly and caring, it has a lovely warm and welcoming atmosphere. My friend who resides there has commented regularly on how good and kind the staff are. If my situation required dementia care, I would have no doubts or fears of living there.

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Review from John B (Husband of Resident) published on 24 October 2017 Submitted via Postal Card
Overall Experience

I have always been impressed with the air of calm which pervades at Woodheyes. The standard of care my wife has received over two years has been exemplary. The home is very efficiently managed, whilst the staff are caring, professional and obviously well trained. I particularly like the way staff are quick to spot any health impairment and seek medical treatment. I would unhesitantly recommend the home to anyone in need of care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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Meet the Team (1)

Hannah McLeavy
Hannah McLeavyJob Title:Deputy ManagerJoined: 2021

Hannah leads the care team and ensures that all standards are adhered to.

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