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Cooper House

Pasley Road, Leicester, Leicestershire LE2 9BT
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Cooper House, Leicester
Cooper House, Leicester
Cooper House, Leicester

Welcome to Cooper House Care Home, a warm and inviting residential care facility nestled in the heart of Pasley Rd, Leicester. At Cooper House, the dedicated team pride themselves on providing exceptional care and support tailored to the unique needs of each individual resident. They are committed to creating a nurturing environment where residents can thrive and experience the highest quality of life possible.

Cooper House offers a comprehensive range of...  

Care Provided by Cooper House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,290 - £1,450£1,290 - £1,450
Residential Dementia Care£1,290 - £1,450£1,290 - £1,450

The starting price of a room at Cooper House is 1068. The fee may vary depending on the needs of the resident and the room you choose. You can choose between ensuite rooms and non ensuite rooms. The fee covers all the care, activities, community engagement, meals and snack times. There might be an extra cost for ad hoc services that are provided by the external providers such as hairdressing, physiotherapy etc.,

Contact Cooper House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Shirley Hearst(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (32)
  • Single Rooms with ensuite Wet Room (30)

Cooper House Reviews (34)

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9.6

Cooper House has a Review Score of 9.6 (9.615) out of 10, based on 15 reviews in the last 2 years. Over all time Cooper House has 34 reviews.

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Showing 34 reviews matching selected criteria
Review from Chris W (Son of Resident) published on 9 May 2022 Submitted via Postal Card
Overall Experience

All-round very good, my mam is very happy there which is all I can ask for.

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Review from Wendy B (Daughter of Resident) published on 15 October 2020 Submitted via Website
Overall Experience
Both Mum and Dad loved Cooper House, from entering through the door It was like home from home. The staff are amazing and always made me feel so welcome, as well as Mum and Dad I felt it was my home too. They both had really nice bright rooms, adequately furnished which were kept spotlessly clean.

There was always a lovely atmosphere even on the busiest of days and staff always took time out to chat. The care provided by Cooper House was brilliant and I felt reassured both Mum and Dad were in the best place to have all their needs met. Mum and Dad both passed away at Cooper House due to underlying health conditions and whilst a sad time I couldn’t have wished for a better place for them to have spent their last few years together. Thank you to each and every one of you, you are all truly amazing.

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Review from George P (Resident / Service User) published on 20 February 2019 Submitted via Postal Card
Overall Experience

All I can say is I am happy here. It's nice, I like it.

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Review from Nicola S (Daughter of Resident) published on 5 February 2019 Submitted via Postal Card
Overall Experience

The staff are really good and very friendly.

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Review from Hazel H (Sister of Resident) published on 31 January 2019 Submitted via Postal Card
Overall Experience

The review was dealt with extremely professionally and with great compassion. It was comforting to know that the staff are extremely caring and experienced.

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Review from David L (Resident / Service User) published on 10 August 2018 Submitted via Postal Card
Overall Experience

Have been in this care home since July 13th this year and the home is really nice and have settled into my home really well. The staff and management are brilliant and have made me really welcome in my new home.

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Review from L H (Daughter of Resident) published on 20 April 2018 Submitted via Postal Card
Overall Experience

Staff are very friendly and helpful, mum gets on well with most of them at Cooper House.

Reply from Natalie Vive-Kananda, at Cooper House

Hello,

Thank you for taking the time to review Cooper House, if in the future you have any suggestions please make them known.

Kind regards.

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Review from Christine R (Daughter of Resident) published on 14 March 2018 Submitted via Website
Overall Experience
Once again I am in debt to the wonderful team who care for my father at Cooper House. I have always been impressed by the professional way my dad is looked after and the extra lengths the staff go to treat him with dignity, compassion and affection but after a period of ill health recently, this was heightened. It was recognised that he was unwell and medical advice regarding my dad was sought in a timely and appropriate way and he was quickly admitted to hospital. I was kept fully informed throughout this process. On returning to Cooper House, a member of staff discussed his discharge summary with me and showed total understanding of his condition and care required post-discharge to facilitate his recovery. Subsequently, he is recovering well,

Both myself and my brother live in the South West of England and are unable to visit our father often but have utter confidence that the Cooper House team will care for him to the high standard we would wish for him.

Reply from Sophie Ferguson, Hospitality Officer at Cooper House

Hello Christine,

Thank you for your review, at Cooper House we appreciate and value all feedback. It is great to hear that you are happy with the care your Dad receives we are proud of our staff but hearing reviews like yours really does put the icing on the cake!

Kindest regards,

Sophie Ferguson

Group Hospitality Officer

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Review from P T (Granddaughter of Resident) published on 6 November 2017 Submitted via Postal Card
Overall Experience

Always greeted warmly by staff, homely environment. Activities have improved now and activities coordinator has been employed. Home always clean and tidy although staff are busy they always find the time to talk to me when I visit. Prior to my grandma being admitted to Cooper House she was eating very little and sleeping most of the day, since living at Cooper House she is much more alert and chatty and is eating small amounts which is a big improvement.

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Review from C R (Daughter of Resident) published on 8 September 2016 Submitted via Postal Card
Overall Experience

The home has a number of elderly residents, some who are frail and many with dementia and/or Alzheimer's. I visit unannounced usually as I live out of the area. Staff are always welcome and treat all the residents with respect and affection. Staff understand residents habits and treat each person as individuals with respect. If there is any concern about a resident's health they contact the GP immediately. There appear to be good liaisons between local health centres and the home. My father is much happier here and relaxed.

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Review from Shiela O (Resident / Service User) published on 1 September 2016 Submitted via Postal Card
Overall Experience

Happy with care and staff are a nice friendly lot. would like to do Bingo more often. Happy with food. Wish other people would take part in more activities.

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Review from P. L. (Resident / Service User) published on 30 August 2016 Submitted via Postal Card
Overall Experience

Since I have been in here, the care that I am receiving has been outstanding. I couldn't ask for a better care home. It's like 'home from home'. I couldn't ask for better people.

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Review from Elsie L (Nephew of Resident) published on 30 August 2016 Submitted via Postal Card
Overall Experience

Make regular activities.

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Review from Kate S (Friend of Resident) published on 27 July 2016 Submitted via Postal Card
Overall Experience

Lack of entertainment and activities for residents They just sit around all day sleeping, staring at four walls. People with dementia are still human beings with feelings and have knowledge hidden. They remember the olden days. Why can't music be played for them in the rooms they sit in.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 May 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

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Meet the Team (1)

Shirley
Shirley Job Title:Registered Home ManagerJoined: 2023

Shirley brings numerous years of experience as a registered care home manager to Cooper House, providing exceptional quality care for our residents at Cooper House

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