George Hythe House

1 Croft Road, Beaumont Leys, Leicester LE4 1HA

George Hythe House is a purpose-built residential care home for older people, offering independence and privacy with support.

Every resident is respected as a unique and precious individual and the home welcomes applications from anyone who needs the services offered at George Hythe House. Care workers encourage a normal and personalised way of life, respecting a resident's dignity, privacy and independence while recognising the need to continue to make choices, accept risks and live their chosen lifestyle.

Each spacious bedroom has its own en-suite toilet and hand basin, many with a shower. Other bathing facilities are available for those that prefer a bath.

The staff at George Hythe House encourage residents to make their rooms their own by bringing in their favourite possessions to help it feel like home. Rooms have TV aerial points and WiFi is available throughout the building for people who like to keep in touch using modern technology.

Residents can enjoy a home-cooked menu each week and chefs work with residents to find out their favourite things to eat.

Group: Nottingham Community Housing Association Ltd

Person in charge: Kirsty Youngs (Manager)

Local Authority / Social Services: Leicester City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 41

Shared Rooms: 1

Rooms with ensuite WC: 41

Facilities & Services: Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on George Hythe House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.3 (maximum of 10) for George Hythe House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for George Hythe House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.341 for George Hythe House is calculated as follows: ( (54 Excellents x 5) + (69 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 132 Ratings = 4.341

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for George Hythe House is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 10 Reviews ÷ 8.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 George Hythe House has a Review Score of 9.3 (9.341) from 11 Reviews


Average Ratings

  • Excellent
    5
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend George Hythe House?

  • Extremely LIKELY
    10
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to George Hythe House

  • Daughter of Resident/Service User
    6
  • Wife of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

My husband moved into Geroge Hythe House in December 2015, he has dementia. The staff are very caring and understand my husband very well. There is a family atmosphere in the home and a lot of affection for residents. The home is well run and the current management team seem very competent and professional. There is regular entertainment and during the summer day trips out. I don't think other care homes could improve on the care given to my husband at George Hythe.

How likely would you be to recommend George Hythe House? Extremely Likely

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Average Rating:   4.3 out of 5

This is an amazing care home. There are some brilliant staff here who treat my mum like a family member. There's nice home cooked food every day in a homely dining room. There's entertainment in the main lounge every week that you can join in with and they gave mum a birthday party. I'd be happy to stay here someday and my mum is no longer fearful of the idea of staying in a care home.

How likely would you be to recommend George Hythe House? Extremely Likely

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Average Rating:   4.6 out of 5

Residents have their room and bathroom. They are encouraged to be independent.
Variety of food could be improved. Staff are friendly and caring. Activities are provided with entertainment.

How likely would you be to recommend George Hythe House? Extremely Likely

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Average Rating:   4.3 out of 5

My mam has been in George Hythe House since June 2016. It did take her a while to settle in. She has good days and bad days.
The staff are very good and know a hug and a cup of tea and biscuits helps.
When we have a problem at the home we bring it to the attention of staff and management.

How likely would you be to recommend George Hythe House? Extremely Likely

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Average Rating:   3.9 out of 5

My wife was diagnosed with Alzheimer's in 2007 and was admitted full time into George Hythe House in March 2015. She was quickly absorbed into the family atmosphere of the home. The staff clearly pick up on their client's characters in order to maximise their interest in them and their backgrounds.
Clients agreeable to take part in day trips and enjoy visiting entertainers and frequent occasions for celebrations. Staff demonstrated thorough commitment to my wife by going with her on urgent trips to hospital appointments when I was not available. A comprehensive care plan was accessible to me for checking and updating. Staff are well trained, sensitive, courteous, very caring and conduct themselves with good humour at all times. I cannot imagine what a better care home would be like.

How likely would you be to recommend George Hythe House? Extremely Likely

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Average Rating:   4.8 out of 5

George Hythe House cared for my dad for 6 years.

Have been a couple of problems but were corrected immediately. Dad had many problems and illnesses. All needs were met right up to dad's death. Staff couldn't have done any more for him. Lovely care home.

How likely would you be to recommend George Hythe House? Extremely Likely

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Average Rating:   4.3 out of 5

My father was in here for several years. He was very happy there. We did have a few problems there but were sorted and we were very happy with. Most of the staff were very helpful and friendly. Staff were very supportive to us when my dad was at the end of life.

How likely would you be to recommend George Hythe House? Likely

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Average Rating:   3.8 out of 5

My dad was at this home for about 6 years, he was very happy here. If ever we had a problem the staff here were always ready to help.

The care he received was very good. There was always something for my dad to do, should he choose to. The staff were always very welcoming when we visited dad.

When my dad passed away in June, we could not have asked for any more of the staff. They were excellent.

How likely would you be to recommend George Hythe House? Extremely Likely

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Average Rating:   4.1 out of 5

My Mum is very well cared for at George Hythe House, she is treated kindly and with dignity. Her needs are catered for adequately and safely and the staff are always friendly and helpful. The home is purpose built and the rooms are pleasant and roomy. Residents are encouraged to join in activities in the lounge and day trips are organised on a regular basis for those residents able to take part. Staff undertake regular training. There is the excellent Holmfield Day Centre on the same site which some residents are able to attend. There is a regular routine at the home which I feel benefits the residents. Hairdressing, Chiropody and Optical services are available. My Mum has always been happy at the home and appreciates the support and company she receives.

How likely would you be to recommend George Hythe House? Extremely Likely

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Average Rating:   4.7 out of 5

Kirsty Youngs, manager at George Hythe House responded to this review on 11 Sep 2017:

Thank you for the lovely review.

My grandad has been well looked after since moving into George Hythe House. Carers maintain his routine by taking him out when he chooses, making sure he has his morning newspaper, which is very important to my grandad's routine. Staff and residents have made my grandad feel so welcome and comfortable.

How likely would you be to recommend George Hythe House? Extremely Likely

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Average Rating:   4.5 out of 5

My husband was at George Hythe House for two weeks respite. It was the first time he had been for respite. We had looked at quite a few different care homes which were either unsuitable or a waiting list. The first time I went to George Hythe I was impressed with the atmosphere, a calming happy feeling. My husband is quite difficult and didn't settle for the first few nights but the staff were very good and did not mind me ringing up at least once a day. The activities for the residents helped my husband and the closeness to the day centre which meant he could carry on attending there. I liked the idea each room had a 'front' door with a bell, the kitchens for each area meant meal times were more like family times instead of the large dining rooms we had seen before. My husband is returning in May for another visit and I am happy that he will settle and be well looked after making it easier for me to have my 'respite'.

How likely would you be to recommend George Hythe House? Extremely Likely

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Average Rating:   4.5 out of 5

Kirsty Youngs, Manager at George Hythe House responded to this review on 25 Apr 2017:

We are all looking forward to your husband coming to stay again - it will be a pleasure to have him. Thank you for your lovely comments I will pass these on to the staff.

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