George Hythe House Residential Care Home

Very happy with the care and consideration were given to our family member - staff are very welcoming. Ready to listen to any concerns that arise.

I find the staff to be very caring. They listen to concerns and are helpful. The home is always clean and smells nice. Staff have always been respectful of my father's needs and act quickly if there is a problem. My sister and I both give this home a very high rating.

Great all round improvement since strong management introduced. The consistency of staff means patients and families are happier. Management are visible and accessible. This is a care home worthy of its name.

My mother seems to have settled in really well and all the staff are really helpful and understanding.

I am confident that she is well cared for. I love the fact that she often gets breakfast in bed and that there is a small lounge and kitchen in each area of the care home making it homely.

My husband was given a nice welcome and during his 2 week stay for rehabilitation was treated by an extremely friendly team of carers. They were very kind and very considerate and when he needed medical help, they had his interest at heart. One person "in particular", (a care leader) is extremely helpful with regard to seizures. She was wonderful. I thank them all very much.

My husband moved into Geroge Hythe House in December 2015, he has dementia. The staff are very caring and understand my husband very well. There is a family atmosphere in the home and a lot of affection for residents. The home is well run and the current management team seem very competent and professional. There is regular entertainment and during the summer day trips out. I don't think other care homes could improve on the care given to my husband at George Hythe.

This is an amazing care home. There are some brilliant staff here who treat my mum like a family member. There's nice home cooked food every day in a homely dining room. There's entertainment in the main lounge every week that you can join in with and they gave mum a birthday party. I'd be happy to stay here someday and my mum is no longer fearful of the idea of staying in a care home.

When we have a problem at the home we bring it to the attention of staff and management.

Clients agreeable to take part in day trips and enjoy visiting entertainers and frequent occasions for celebrations. Staff demonstrated thorough commitment to my wife by going with her on urgent trips to hospital appointments when I was not available. A comprehensive care plan was accessible to me for checking and updating. Staff are well trained, sensitive, courteous, very caring and conduct themselves with good humour at all times. I cannot imagine what a better care home would be like.

My father was in here for several years. He was very happy there. We did have a few problems there but were sorted and we were very happy with. Most of the staff were very helpful and friendly. Staff were very supportive to us when my dad was at the end of life.

George Hythe House cared for my dad for 6 years.

Have been a couple of problems but were corrected immediately. Dad had many problems and illnesses. All needs were met right up to dad's death. Staff couldn't have done any more for him. Lovely care home.

My dad was at this home for about 6 years, he was very happy here. If ever we had a problem the staff here were always ready to help.

The care he received was very good. There was always something for my dad to do, should he choose to. The staff were always very welcoming when we visited dad.

When my dad passed away in June, we could not have asked for any more of the staff. They were excellent.

My Mum is very well cared for at George Hythe House, she is treated kindly and with dignity. Her needs are catered for adequately and safely and the staff are always friendly and helpful. The home is purpose built and the rooms are pleasant and roomy. Residents are encouraged to join in activities in the lounge and day trips are organised on a regular basis for those residents able to take part. Staff undertake regular training. There is the excellent Holmfield Day Centre on the same site which some residents are able to attend. There is a regular routine at the home which I feel benefits the residents. Hairdressing, Chiropody and Optical services are available. My Mum has always been happy at the home and appreciates the support and company she receives.

My grandad has been well looked after since moving into George Hythe House. Carers maintain his routine by taking him out when he chooses, making sure he has his morning newspaper, which is very important to my grandad's routine. Staff and residents have made my grandad feel so welcome and comfortable.

My husband was at George Hythe House for two weeks respite. It was the first time he had been for respite. We had looked at quite a few different care homes which were either unsuitable or a waiting list. The first time I went to George Hythe I was impressed with the atmosphere, a calming happy feeling. My husband is quite difficult and didn't settle for the first few nights but the staff were very good and did not mind me ringing up at least once a day. The activities for the residents helped my husband and the closeness to the day centre which meant he could carry on attending there. I liked the idea each room had a 'front' door with a bell, the kitchens for each area meant meal times were more like family times instead of the large dining rooms we had seen before. My husband is returning in May for another visit and I am happy that he will settle and be well looked after making it easier for me to have my 'respite'.