The Bungalow Care Home

My husband and I are extremely happy with his mum's care. The staff are committed & excellent.

My mum is very happy living here. The staff are consistently friendly, welcoming and attentive. After a near death experience at the age of 94, she made a remarkable recovery, something we believe was possible because of the care, attention, and compassion shown by the team. The food is homecooked and residents are given choices. The atmosphere feels homely. There is always enough staff present. Mum is safe, respected and supported.

Its a pleasure to come visit mum and know that shes happy and settled. The staff are all lovely and helpful nothing is to much for them. They are very welcoming when we come visit, answer any questions we have and out things into action if needed.

Very friendly staff. Good care of mum. Mum is happy and settled good management, good activities.

Although my mum was uncertain about living in a care home, she settled in within a couple of days. She is really happy and feels safe. She is extremely well cared for. Staff are always available if she needs anything. They are very caring and let me know if there are any problems.

Visited a few homes and was overall very impressed. The Bungalow however seamed more homely and personal. They we able to take in my mum in a matter of hours - we were in a mess and they went above and beyond. Management and staff are amazing - they really care and have taken a massive load off me. My mum is happy, cared for and safe at all times. Absolutely amazing - I cannot thank them enough. So grateful!!

The residents are always happy to see people. The staff are friendly offering you a drink.

Very friendly. Helpful. Clean. Mum always looks cared for.

Staff brilliant cant do enough always polite and friendly.

Friendly staff. Very clean. Great food lots of involvement in activities. Good communication.

It is impossible to convey just how amazing this care home is (and I have seen a fair few!). My Grandma was very reluctant to go into a care home when it became unsafe for her to remain at home. However, the staff at the Bungalow made Grandma feel at home instantly, their bedside manner and good humour put her at ease and made every day a pleasure. Grandma soon got involved in the various activities the care home arranged - we even managed an Easter Egg hunt with my toddler and other family events. The resident cat and the pet days were particular favourites of my animal loving Grandma.

The staff at the Bungalow literally could not do enough to make Grandma feel at home. When my Grandma came to the end of her life the genuine care and concern the staff (from management to laundry) displayed was incredibly heartwarming and made such a difficult time slightly easier. Every one of the staff should be proud of themselves and the difference they made to my Grandma's life - thank you!

I cannot rate this home too highly!! 5 stars doesn't really seem enough

My family will be forever more indebted to this team of people for they enhanced and extended my mother's life.

I visit my 93 year old brother in law who is immobile and spends most of his time in his room, by choice. The staff very kindly and gently encourage him to spend some time in the lounge however he usually prefers to stay in his room. In my opinion the staff are very kind and understanding and find time to talk and care for the residents. Care and hygiene is very good, meals and snacks are tasty and well presented. Staff are courteous, kind and caring.

Very satisfied.

We have been delighted with The Bungalow and the care Dad has received. I rang the manager in a state of panic when it became clear Dad would not be able to return home after a hospital stay. She could not have been more helpful and reassuring and that has been out experience with all the staff. A really caring, kind and supportive environment.

As local next of kin, we had the benefit of seeing this care home at various times through their working day and different shift staff, as well as by regular telephone contact with several staff and the manager. We witnessed attentive and caring people, knowledgeable, able to advise us, and we had no doubt all were well-trained. I would have mentioned a few people in particular but that would have omitted many others purely because I didn't note down their names. Overall we felt extremely lucky to have our loved one placed at this care home, cut short only due to a health issue requiring a hospital check. We would have no hesitation if social workers made a repeat placement at this same home.

I am a relative of a service user who now resides here. My answers are only based on what I have observed, as the service user has only been there for two weeks. So far, from what I have observed, the carers are doing a grand job. They are so polite, and nothing is too much for them. Keep up the good work. The service user is so happy and repeatedly tells me how nice they all are.

Her room is nice, bright and clean.

The staff were exceptional with the care they provided. Nothing was too much, all very caring. Kind people. The atmosphere within the home is relaxed and friendly. Like an extended family environment.