






Southernwood House is situated is approximately half an acre of grounds and is located in a quiet suburb of Spalding and is within easy reach of the town centre and close to all amenities. An elegant 1920's built, detached, two storey property. It has been, for the most part, sympathetically extended over the years. The property fronts Matmore Gate, with two access points to a surfaced parking area for some...
Care Provided by Southernwood House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Southernwood House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Wellbeing Residential Ltd
- Private Owned
Person in charge
- Jemma Coleman (Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (24)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (3)
Southernwood House Reviews (30)
Southernwood House has a Review Score of 9.1 (9.126) out of 10, based on 7 reviews in the last 2 years.
Over all time Southernwood House has 30 reviews.
The staff are really good with the residents they were very helpfully when I took my mum in there. My mum loves being in there and made some new friends and she likes all the staff who work there. She has fun with everyone and she has settled really well. She likes to join in with most things.
I thoroughly enjoyed your support with our reminiscence activity the other day and your support in regards to the summer fete is valued.
My mum was taken into Southernwood House in April as emergency care, she was made so welcome by everyone. The staff were so good, friendly and caring.
Many thanks for taking the time to write a review. It is lovely to see how well Mum has settled into the care home.
The food was good and varied and the residents always seemed to be contented and chatty, for the first time dad seemed to be content making a number of friends.
I can whole heartily recommend Southernwood House to anybody looking for a caring, safe loving home for their loved ones.
Thanks so much for sharing your positive response with us!
Both my mum and dad moved into Southernwood House last November. Both had been living locally at home. My mum has been admitted to hospital so this was an emergency situation for my dad who couldn’t cope at home. The staff at the care home supported not just my parents but for me and my family through this challenging time. Later mum joined dad and they spent the last few months of mums life enjoying each other and more relaxed than they had been for ages now they were comfortable and so well looked after. Dad’s health has improved more than we thought possible. And we believe they have been happy. Dad has a tv in his room so he has a personal space as well as new friends. The staff are very patient and caring.
Ah Julia, thanks so much for sharing your experience with us. Please accept my apologies for only now having access to this system and being able to reply. It has been a pleasure to be involved in the care of your parents. Best wishes
We did find one of the staff to be very rude which we reported to the manager and she apologised and promised to deal with. The Manager said this is their home and we come here to work and should respect that.
It was lovely to watch how the staff help everyone and we would happily recommend this care home.
This was for palliative care as unfortunately nothing more could be done for him medically.
The staff welcomed him "home" and looked after him as if he were their own father.
Nothing was too much trouble for them.
Not only did they look after Dad but also supported his family through this difficult time.
She stayed here for 7 weeks.
During that time the care given by all the staff was excellent.
All the staff are very friendly, helpful and caring.
As a family, we were sceptical about care homes, but this has happily changed our opinions.
Dear John, thank you for your review, the care and management team will sure appreciate your kind words, these reviews always provide a great morale boost for the hard work and dedication the care team put into their work at Southernwood House.
The support offered to mum and our family has been first class, so much so that we are hoping we can get mum into long-term care at this small and well-run establishment.
Mum (who has Dementia) has settled really well, this, we believe is down to a genuine caring attitude by all staff towards mums specific and personal needs. She is happy.
Thank you for your review, the care team and management appreciate your kind words of support and acknowledgement of the service level. We will strive to ensure that your mum continues to receive the very best of care and support for her long-term care and well-being.
I am extremely pleased with every aspect of care which my mother receives at Southernwood House. All the staff are very kind, caring and friendly, whilst displaying the utmost professionalism at all times. My mother is now nearly 99 years old and has lived at the home for about 3 years. Her needs are very well catered for in every way and she is always treated with kindness and respect for her dignity. The meals provided always look delicious and there is a varied menu for dinner and tea from which to choose every day. My mother is very well looked after and is happy and settled, which gives me much peace of mind. I am very grateful indeed to the manager and all the staff for everything they do. I would not hesitate to recommend Southernwood House to others.
Thank you for your kind words which are gratefully received, your comments will be passed on to the staff and management team at Southernwood House. Recognition of the effort and dedication of the care team will surely give them a morale boost.
Thank You
We left at 10.30pm and very happy.
Until my father was sent to another care home two days later, we found he had no sock on his feet and just shoes and clothes missing, the follow up on finding the clothes was disarray and one didn't know what the other was doing. My husband was very anxious. Outcome half have been sent back and due to not being named as not told and an emergency, we will not get reimbursed for the two remaining missing.
Wellbeing Care Group takes all complaints very seriously, therefore it is disappointing that you felt the need to rate the care for the 3 Days that your father was in our care as poor, and despite highlighting that the actual care provided by the dedicated care staff was good. The missing clothing...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 July 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Southernwood House.
There are no upcoming events for Southernwood House.
Awards / Recognitions (1)
- 02 Jul 2007Recipient: Southernwood House
Accreditations
There are no accreditations posted yet for Southernwood House.
Meet the Team (0)
There are no Team Members posted yet.
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