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The Willows Care Home

74 Station Street, Rippingale, Bourne, Lincolnshire PE10 0SX
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The Willows Care Home, Bourne
The Willows Care Home, Bourne
The Willows Care Home, Bourne

The Willows Care Home has been caring for older people for over twenty five years and has established an enviable reputation for excellent care.

The home offers person centered care in a warm, homely, friendly and peaceful atmosphere. Carers offer all residents excellent levels of care and support that is right for them. Care services are tailored around each individual to meet their specific needs and requirements. Families and friends...  

Care Provided by The Willows Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,000 - £1,100£1,000 - £1,100
Residential Dementia Care£1,100 - £1,200£1,100 - £1,200

Fees are charged according to the needs of the service user. Care fees do not include hairdressing, chiropody or any other expenses. For top fees and for further details, please contact the registered manager Priya Nahil.

Contact The Willows Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • The Willows Home Ltd
  • Private Owned

Person in charge

  • Priya Nahil (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (6)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Parking

  • Ample parking on site.

The Willows Care Home Reviews (32)

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9.5

The Willows Care Home has a Review Score of 9.5 (9.457) out of 10, based on 9 reviews in the last 2 years. Over all time The Willows Care Home has 32 reviews.

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Showing 32 reviews matching selected criteria
Review from Valerie S (Sister-in-law of Resident) published on 27 May 2026 Submitted via Postal Card
Overall Experience

My brother in law arrived at The Willows after struggling along at home for several weeks. The care is exceptional. The staff are caring and very helpful. Meals and routine supreme. Management are intuitive to every residents needs and go beyond expectation to make their stay comfortable and appropriate to their individual needs. I really cannot recommend this establishment highly enough. Never mind the rest. Go to the best. Excellent care.

Reply from Roop Nahil, Director at The Willows Care Home
Dear Val,
Thank you so much for your incredibly kind words and recommendation. It truly means a great deal to all of us at The Willows.

We are so pleased that your brother-in-law feels cared for, comfortable and supported at The Willows. Our team work very hard to provide not only the highest...  

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Review from Sian C (Daughter of Resident) published on 15 April 2026 Submitted via Postal Card
Overall Experience

The Willows Care Home might not look like a 5* establishment but it certainly makes up for it in the kindness and care given to residents. Management + staff are always happy to take on any question I have and take them on board and act if appropriate if there is ever an issue (this doesn't happy often) they will contact me immediately! The home is always very clean, staff work hard to maintain high standard. The food is second to none - dad would say especially the puddings.

Reply from Priya Nahil, Manager at The Willows Care Home

Thank you so much for your kind words. We truly strive to provide the very best care for our residents, and your feedback means a great deal to us. It was a pleasure to look after your father during his time at The Willows.

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Review from V W (Daughter of Resident) published on 20 March 2026 Submitted via Website
Overall Experience

My mum has been in care for two plus years . At start she was uncooperative to the care but the carer have taken time to get my mum to trust them. Mum is included in the activities and lights up when they speak to her. And keep me informed with all that is going kn with mum

Reply from Sunny Nahil, Director at The Willows Care Home

Thank you for taking the time to review The Willows. We continue to strive to provide the best possible care to our residents in a friendly, clean and caring environment. All the feedback received is carefully reviewed and considered.

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Review from Nick W (Resident / Service User) published on 16 March 2026 Submitted via Postal Card
Overall Experience

I think its the best care home. I think carers a really good. Food is really food. Everything is really good including the activities.

Reply from Sunny Nahil, Director at The Willows Care Home

Thank you so much for your positive review we are really glad that you enjoy staying with us and we love having you at The Willows.

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Review from Sue P (Daughter of Resident) published on 12 March 2025 Submitted via Postal Card
Overall Experience

From the moment we arrived, for emergency respite, Dad was treated with care and dignity. His needs always came first with safety, being paramount in the eyes of The Willows staff and management. Staff are excellent, they can't do enough for us. Management is excellent, always kept in the loop and support for us was immense. Overall, The Willows has excelled for us as a family and we would definitely recommend to others. Thank you to you all.

Reply from Priya Nahil, Manager at The Willows Care Home

Thank you for your kind words. We're delighted to hear that your dad was cared for with dignity and that you felt supported by our team. Your recommendation means a lot, and well share your feedback with our staff. It was our privilege to care for your dad, and we wish you and your family all the best.

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Review from B D (Son of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

My Mother has been a resident at The Willows for 18 months. The sensitivity and dedication of the staff to residents with widely varying needs have been plain to see. The home was recommended to me by the husband of a previous resident. As he said you only have to talk in there to feel it is a loving environment!

Reply from Priya Nahil, Manager at The Willows Care Home

Thank you so much for your kind words! We are truly grateful for your trust in The Willows and are delighted to hear that your mother has felt at home with us. Our team is dedicated to providing compassionate, personalised care, and it means a lot to know that this has been evident in your experience.

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Review from B B (Niece of Resident) published on 28 October 2024 Submitted via Postal Card
Overall Experience

My uncle was taken to The Willows for respite care on 9th October. I have been to see him 3 or 4 times since, afraid I can't comment on activities or cost. He is in a very clean room and from being mostly asleep and barely monosyllable, he is now quite talkative! He remarks that the staff are lovely and I have seen that they are very attentive to his needs and are very caring in attitude. I have been offered coffee or tea etc each time I've been and appreciate that my knowledge is limited but I have been extremely impressed with what I have seen, especially with staff care.

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Review from M T (Wife of Resident) published on 15 October 2024 Submitted via Postal Card
Overall Experience

Staff at The Willows are lovely people, they make you feel most welcome with a smile and a cup of tea. They are very caring, friendly and helpful people.

Reply from Sunny Nahil, Director at The Willows Care Home

Thank you for speaking to us and then leaving a lovely review. We are delighted to hear that you had a positive experience with our home and staff. Our team is dedicated to providing a warm, safe and supportive environment for all of our residents. It means a lot to us that you've taken the time to share your feedback and we will continue to strive for the best care possible.

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Review from L G (Daughter of Resident) published on 30 August 2024 Submitted via Postal Card
Overall Experience

The Willows is an exceptional care home where the welfare and care of residents are always their main focus. The communication with residents and families is excellent. Above all, they are a team - be they the owner, manager, carers, cooks, housekeepers or handyman. They support each other, us as a family, and our family member and their resident. We would not have entrusted the care of both our mums to them if we had not been impressed with the level of care and the family-orientated ethos.

Reply from Sunny Nahil, Director at The Willows Care Home

Thank you so much for your other verbal and written compliments and finally this very positive review. All the staff at The Willows greatly appreciate your support and positive comments, and we will always strive to maintain the high standards that you have experienced.

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Review from Kay T (Relative of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

My husband's uncle was placed at The Willows in January 2024. From the day he went in, care has been excellent. The staff are brilliant. He is a very solitary person, very deaf and has lived on his own for 50 years since his parents died and doesn't like mixing, but the staff (manager) found him a comfortable room with a TV and he is quite happy. Cannot thank them all enough.

Reply from Roop Nahil, Director at The Willows Care Home

Thank you so much for your kind words! We're delighted to hear that your husband's uncle had a positive experience at our care home. Providing a warm, supportive environment for our residents is our top priority and we're thrilled that you noticed our efforts. Your feedback means the world to us...  

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Review from Robert J (Nephew of Resident) published on 30 April 2024 Submitted via Postal Card
Overall Experience

My uncle wanted to return from the hospital back to The Willows Care Home. To finish the last few weeks of his life. This is the place we felt cared for by the staff and management of the home. They took care of all his needs, treated him with respect and made him feel "at home". A big thank you to all the team at The Willows for everything they have done during the last few years.

Reply from Sunny Nahil, Director at The Willows Care Home

Thank you so much for taking the time to share your experience at The Willows Care Home, and we are pleased to hear that your uncle felt cared for at our home. Ensuring compassionate and personalised care for our clients is our top priority, and it's wonderful to know that our care team made him...  

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Review from A H (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card
Overall Experience

My initial thoughts pertaining to placing Mum in a care home were soon overcome. The management and staff provide care, support and comfort to the family and visitors. Can't fault my mum's stay as respite. Thank you. Very grateful!

Reply from Roop Nahil, Director at The Willows Care Home

Thank you very much for your time to give us a review and verbal feedback. We will continue to improve our facilities and quality of care in future.

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Review from Ian M (Grandson of Resident) published on 4 January 2024 Submitted via Website
Overall Experience

I really cannot thank The Willows Care Home enough for the care they provided my grandmother in November when we needed respite. From the moment we were greeted at the door, I knew she was going to be very well looked after. The staff are very friendly and their care was excellent!

Reply from Roop Nahil, Director at The Willows Care Home

Thank you for your kind words, and thank you for taking the time to give us the feedback. We will continue to deliver the personal-centred care our residents truly deserve.

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Review from J B (Daughter of Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

Staff go above and beyond, extremely helpful and well informed. The facilities are spotless. Cannot praise highly enough.

Reply from Sunny Nahil, Director at The Willows Care Home

Thank you for taking the time to review us and for submitting such a lovely review. We always appreciate feedback from residents or resident's relatives and friends as we constantly try to give our residents the best possible care.

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Review from E J (Niece of Resident) published on 22 June 2023 Submitted via Postal Card
Overall Experience
We felt very welcome, warm atmosphere.
Staff were very friendly.

Our uncle likes it here and we feel he is very well taken care of.

Reply from Sunny Nahil, Director at The Willows Care Home

Thank you for taking the time to review us and your very positive review, we always try to give our residents the best possible care and support.

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Review from David D (Husband of Resident) published on 18 April 2023 Submitted via Postal Card
Overall Experience

I would recommend this assisted living home to my friends and family. The management and staff are excellent.

Reply from Sunny Nahil, Director at The Willows Care Home

Thank you for taking the time to review The Willows, we have acknowledged your feedback and we always look at ways where we can improve our service.

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Review from A E (Daughter of Resident) published on 12 April 2023 Submitted via Postal Card
Overall Experience

The carers and all the staff at The Willows Care Home work really hard, they not only care for the residents but also any family members from the minute you walk through the door. They keep you informed on what the resident has been doing and the range of activities is a really big hit, you only have to look at the residents' faces to see how they enjoy themselves. The food was amazing and the care was outstanding. I would highly recommend and the safety was excellent.

Reply from Roop Nahil, Director at The Willows Care Home

Thank you for the encouraging and kind words, our staff will really appreciate this feedback. At The Willows we will continue to strive for the best care possible for our residents.

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Review from K G (Son of Resident) published on 11 April 2023 Submitted via Postal Card
Overall Experience

My mother came to The Willows for respite care. Whilst she was there she was cared for in a very compassionate and caring manner. The staff were especially attentive to her needs and nothing was too much trouble.

Reply from Roop Nahil, Director at The Willows Care Home

Thank you very much for your positive feedback. We will continue to provide the best possible care to all our residents.

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Review from Ian G (Son of Resident) published on 11 April 2023 Submitted via Postal Card
Overall Experience

All staff at all times were very welcoming. Nothing was too much trouble. I have nothing but praise for the staff. I would recommend The Willows to anyone. Mum was originally due to stay for a couple of weeks of respite care but stayed a little longer. The staff were very friendly and engaged with Mum at all times and included her in the many activities they provide for their residents. I would like to thank the manager for her administrative help and support.

Reply from Sunny Nahil, Director at The Willows Care Home

Thank you for taking the time to submit this very positive review, we really appreciate it.

At The Willows we always strive to give the best possible care to our lovely residents and it is wonderful when this is acknowledged.

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Review from Robert G (Son of Resident) published on 6 February 2023 Submitted via Postal Card
Overall Experience

The home has provided Mum with a safe environment to live in. We have been pleasantly surprised by the home, the staff are fantastic and seem to have a good staffing ratio. Most requests have been met. Overall, a very pleasant environment for my mum and convenient for trips back to her home village.

Reply from Roop Nahil, Director at The Willows Care Home

Thank you, Robert, for the kind words and the positive feedback on your visits. To give the best possible care to our residents it is important that the families and staff work together as a team and have good communication. We will continue to do our best. Once again, thank you for the encouraging words.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 July 2022
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Willows Care Home.

Upcoming Events

There are no upcoming events for The Willows Care Home.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for The Willows Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about The Willows Care Home

What types of Care is The Willows Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Willows Care Home have?

There are 26 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Willows Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Willows Care Home to the centre of Bourne?

5.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Care Home to verify any information. View our terms and conditions. The Willows Care Home has an Enhanced Service -more info.