16 High Street, Byfield, Daventry NN11 6XH
Group: Solden Hill House Ltd
Person in charge: Ann-Marie Rose (Manager)
Local Authority / Social Services: Northamptonshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 9 Service Users
Registered Care Categories*: Learning Disability
Specialist Care Categories: Asperger Syndrome • Autism/ASD • Challenging Behaviour • Down Syndrome • Epilepsy • Hearing Impairment & Deafness
Single Rooms: 9
Weekly Charges Guide: Personal Care Single £750 – £1025 (These prices are only a guideline, please contact Flora Innes House to find out the exact price for your requirements.)
Facilities & Services: Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Gardens for residents • Residents Kitchenette • Television point in own room
Latest Care Quality Commission* Report on Flora Innes House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Flora Innes House has a Review Score of 8.4 (8.389)
The Review Score of 8.4 (maximum of 10) for Flora Innes House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Flora Innes House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.6 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Flora Innes House is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.556 Points relating to the number of positive Reviews for Flora Innes House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 1.8 positive Reviews (9 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.8 Target = 0.556
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Amanda T (Mother of Resident) on Wednesday 26 July 2017. Relates to July 2017.
Our daughter has learning difficulties and has lived at Flora Innes House for the last 10 years and is really happy there. It is a warm and welcoming house with a great family feel and the staff are extremely caring and cater to individuals needs. The management is excellent and a variety of activities are on offer. We have no hesitation in recommending Flora Innes House to prospective newcomers.
How likely would you be to recommend Flora Innes House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Flora Innes House