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- Burton Oaks Residential & Dementia Home







Every resident at Burton Oaks care home will enjoy all of the inclusive facilities.
Built around fresh landscaped gardens, Burton Oaks’ imposing main building has high ceilings and period features that have been sympathetically renovated to form a brand new affordable residential home.
The home includes a double-height ceiling lounge, a relaxing sunroom, hair and beauty salon and a decking area all built around beautifully landscaped secure gardens.
The luxury home is...
Care Provided by Burton Oaks Residential & Dementia Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All Items are included in our weekly fees with the exception of chaperone and beautician services
The price(s) shown are provided by the care home. Contact Burton Oaks Residential & Dementia Home for full pricing details and T&Cs.
Contact Burton Oaks Residential & Dementia Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- RNJ Care Ltd
- Private Owned
Person in charge
- Kiran Vaidya & Menelyn Atienza(Managers)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (20)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- The site is fully accessible
Parking
- Parking is available on site and off-street for absolute convenience of guests and residents
Burton Oaks Residential & Dementia Home Reviews (41)
Burton Oaks Residential & Dementia Home has a Review Score of 9.7 (9.677) out of 10, based on 11 reviews in the last 2 years.
Over all time Burton Oaks Residential & Dementia Home has 41 reviews.
I want to thank all the staff at Burton Oaks Residential & Dementia Home for the care they gave to my dad and the support they have given to my sister and I on the death of my dad. Dad was a resident at Burton Oaks for two years and the kindness, patience and the humour shown to dad over those two years was something we won’t ever forget. Putting dad into a care home was really hard, but the staff at Burton Oakes welcomed him in and he became part of their family. So thank you again for everything you did for dad.
Mum has been a resident at Burton Oaks since 2020 and is very happy here. The staff and management are great, very friendly and caring and Mum regularly sings their praises. Whenever I have visited I have felt that it is a happy place and there seem to be lots of activities to keep the minds and bodies of the residents from deteriorating any faster than they should. My wife worked 10 years in the care sector and would tell you that this home is head and shoulders above any that she has been involved with. Thank you to all the staff, who obviously genuinely care for the residents. This is not just a job to them. I should also mention the kitchen staff of whom Mum has talked very favourably.
I wanted to thank all of the staff for making my aunt's 90th birthday so memorable. You had worked so hard to make it special, with a beautiful buffet, cakes, balloons, banners and even 90th serviettes and plates. Nothing was too much trouble and I am so very grateful. It felt like a big family party with staff and residents joining in the fun and my aunt really enjoyed it. My aunt has settled in so well and all credit goes to the staff. A big thank you, to you all.
We celebrated our aunt's 90th birthday this week, and the staff really pulled out all the stops! They organised an enormous and delicious birthday tea, with 90th birthday decorations, for everyone, but also made sure we had private time with our aunt to open cards and presents first. They even arranged a video of photos, shown on a screen! We had no idea they would put in so much effort, so the whole family is delighted, and we are very grateful to everyone.
My father has been here for well over 2 years. As a family, including my father, we are very happy with the home, staff and management. My thoughts are that a care home is only as good as its staff and the staff here are excellent and tend to stay long term. The staff try very hard to make a real family feel to the home and make visitors very welcome. I would also like to praise all the staff, for going over and beyond during the pandemic. Without the care the staff gave my father, during this time, I know we would not have him now.
The Home is always clean and tidy. The staff are very friendly, attentive and always encourage residents to join in activities. Have no worries about Dad being there and they make you feel very comfortable when visiting. Has also been lovely attending the family events and seeing how much the staff seem to enjoy their work.
First I’m ashamed to say this review is well overdue. I’ve concluded it’s because right from day 1 we were so confident that we had chosen the right home for my dear mother-in-law that we could step back knowing she was ok.
Along with guilt, the trauma of choosing a care home in the Pandemic, knowing we wouldn’t be able to visit her was traumatic!
We did our homework online, Burton Oaks came first. We did a COVID safe visit, through windows and seeing a lovely model room (that ended up as hers! ) Instantly, her daughter and I both had a gut feeling she would have the care we could no longer give.
All staff are wonderful. Phoning us with questions, and answering ours. Adjusting things as they got to know her definite likes and dislikes and medical, dementia needs. Also respecting her strong beliefs that haven’t faded even though she has, sadly.
A trauma lessened with their care for her, and us too.
My Grandmother has been a resident for 16 months. Put simply she loves it there. The staff are so so caring and lovely. Granny enjoys the activities the care home staff put on, which has made lockdown barrable for the residents.
It's lovely to be able to come and see my dad after so many months. He looks really well and has been looked after really well since I have not been able to see him.
Thank you so much for your kind words. We will be sure to pass this message to the whole staffing team. Thank you for your ongoing support and we hope to see you at the Burton Oaks in the very near future.
I have been delighted with the care and treatment given to me and family members throughout our stay here. I shall most certainly come back to Burton Oaks as I am delighted with the attention given to me and my family during our stay here. The staff are only too happy to be with us and attend to our needs. We shall definitely return as soon as we can.
Burton Oaks is a friendly and happy place. Clean and tidy. My Mum is a changed person. She meets friends and loves her food. The staff are very friendly and funny.
My friend's mother just loved Burton Oaks. I have never seen her so happy for a long time. Well done to all the staff.
All the staff are amazing! The home is well-appointed and presented. Highly recommended.
Thank you for your kind words Barrie, the staff at Burton Oaks appreciate it! We look forward to welcoming you back whenever you are in the area!
The staff of the home seem very friendly and attentive to the needs of the residents, with a good rapport with them. They are cheerful and welcoming to visitors.
Thank you for your words of encouragement. It means a lot to all of us that work hard to ensure a warm homely environment for residents, their families and all other visitors.
The staff are very friendly and caring. The home is run efficiently. The meals are yummy and visitors are made to feel welcome. I would recommend it to my friends.
Thank you very much for your kind review David. Your positive review has been passed on to our staff and we hope to see you around in the very near future. Thank you.
My wife has been resident at Burton Oaks for 3 weeks in every way their attention and service is excellent.
Nothing is too much trouble for them.
The family are always made very welcome when we visit.
I cannot praise Burton Oaks highly enough.
It feels like an extended family. Really pleased.
Thank you for your nice review. It's great to have your family member staying with us and it's great to see her happy and engaging with everyone. We look forward to seeing you and the family at Burton Oaks very soon!
I accompanied my 94-year-old mother with advanced dementia into Broad Oaks Residential and Care home as their first resident on 12th July 2019. Mother was extremely anxious about the admission as she was dead against residential care. The family and friends had done a sterling job in keeping her safe and contented in her own bungalow but the time had finally come to move into a facility with 24-hour care.
My wife and I had been shown around the home before it had opened and discussed the ethos and principles of care with the senior manager and we were very happy that mother would be contented at Broad Oaks, as it provided what she wanted; a decent on-suite bedroom, wide corridors, outside garden area where she could spend time in summer, a nice lounge facility and a quiet area to read her books, with an uncrowded dining room.
The staff and management greeted her on arrival and within an hour, I would have thought she owned the place! She is very happy there and well settled.
On behalf of my mum who desperately needed respite and a holiday as she is my dad's main carer. After viewing Burton Oaks we knew straight away just from the feel and even how the set up of tables and chairs were that this was the right place for dad for a week's stay and knowing mum would have peace of mind. The staff were attentive and although dad doesn’t speak now, the staff still spoke to him and took the time which is valuable. It’s nice to know that in future we wouldn’t have any concerns about dad staying there again and we are looking forward to the daycare. So once again thank you all for your kindness it was very appreciated knowing dad was in good hands.
Thank you so much for your positive review. Our staff were honoured to have your dad with us and we all look forward to him coming back to stay with us either for daycare, respite or a long term stay. Thank you!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 February 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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