Burton Oaks Residential & Dementia Home

My mother is being given excellent care at this lovely, friendly home. Nothing is too much for the hard-working staff. They are kind and patient. They listen to any concerns the relatives of residents may have. Visitors are offered refreshments which helps to make them feel welcome. The management are approachable and most helpful. I am so pleased that my mother has ended up in such a commodious residence.

Visiting my good friend here is never a chore! I am always welcomed and offered coffee and biscuits. It's a warm and cosy "home", and the staff are always kind and pleasant, and never have I witnessed any unkindness, shouting or disrespect. The home has a lovely "buzz" about it, is spotlessly clean, and the residents are happy, and friends and families are always invited to join in any special occasions here, i.e. the Jubilee tea, Christmas fayre, little Pantomime etc. Well done, all of you!

I want to thank all the staff at Burton Oaks Residential & Dementia Home for the care they gave to my dad and the support they have given to my sister and I on the death of my dad. Dad was a resident at Burton Oaks for two years and the kindness, patience and the humour shown to dad over those two years was something we won’t ever forget. Putting dad into a care home was really hard, but the staff at Burton Oakes welcomed him in and he became part of their family. So thank you again for everything you did for dad.

Mum has been a resident at Burton Oaks since 2020 and is very happy here. The staff and management are great, very friendly and caring and Mum regularly sings their praises. Whenever I have visited I have felt that it is a happy place and there seem to be lots of activities to keep the minds and bodies of the residents from deteriorating any faster than they should. My wife worked 10 years in the care sector and would tell you that this home is head and shoulders above any that she has been involved with. Thank you to all the staff, who obviously genuinely care for the residents. This is not just a job to them. I should also mention the kitchen staff of whom Mum has talked very favourably.

I wanted to thank all of the staff for making my aunt's 90th birthday so memorable. You had worked so hard to make it special, with a beautiful buffet, cakes, balloons, banners and even 90th serviettes and plates. Nothing was too much trouble and I am so very grateful. It felt like a big family party with staff and residents joining in the fun and my aunt really enjoyed it. My aunt has settled in so well and all credit goes to the staff. A big thank you, to you all.

We celebrated our aunt's 90th birthday this week, and the staff really pulled out all the stops! They organised an enormous and delicious birthday tea, with 90th birthday decorations, for everyone, but also made sure we had private time with our aunt to open cards and presents first. They even arranged a video of photos, shown on a screen! We had no idea they would put in so much effort, so the whole family is delighted, and we are very grateful to everyone.

My father has been here for well over 2 years. As a family, including my father, we are very happy with the home, staff and management. My thoughts are that a care home is only as good as its staff and the staff here are excellent and tend to stay long term. The staff try very hard to make a real family feel to the home and make visitors very welcome. I would also like to praise all the staff, for going over and beyond during the pandemic. Without the care the staff gave my father, during this time, I know we would not have him now.

The Home is always clean and tidy. The staff are very friendly, attentive and always encourage residents to join in activities. Have no worries about Dad being there and they make you feel very comfortable when visiting. Has also been lovely attending the family events and seeing how much the staff seem to enjoy their work.

A trauma lessened with their care for her, and us too.

My Grandmother has been a resident for 16 months. Put simply she loves it there. The staff are so so caring and lovely. Granny enjoys the activities the care home staff put on, which has made lockdown barrable for the residents.

It's lovely to be able to come and see my dad after so many months. He looks really well and has been looked after really well since I have not been able to see him.

I have been delighted with the care and treatment given to me and family members throughout our stay here. I shall most certainly come back to Burton Oaks as I am delighted with the attention given to me and my family during our stay here. The staff are only too happy to be with us and attend to our needs. We shall definitely return as soon as we can.

Burton Oaks is a friendly and happy place. Clean and tidy. My Mum is a changed person. She meets friends and loves her food. The staff are very friendly and funny.

My friend's mother just loved Burton Oaks. I have never seen her so happy for a long time. Well done to all the staff.

All the staff are amazing! The home is well-appointed and presented. Highly recommended.

The staff of the home seem very friendly and attentive to the needs of the residents, with a good rapport with them. They are cheerful and welcoming to visitors.

The staff are very friendly and caring. The home is run efficiently. The meals are yummy and visitors are made to feel welcome. I would recommend it to my friends.

My wife has been resident at Burton Oaks for 3 weeks in every way their attention and service is excellent.

I cannot praise Burton Oaks highly enough.

It feels like an extended family. Really pleased.