Oak Lodge Care Home

2 Peveril Road, Duston, Northampton NN5 6JW

Oak Lodge Care Home, Northampton, Northamptonshire
Oak Lodge Care Home, Northampton, Northamptonshire
Oak Lodge Care Home, Northampton, Northamptonshire

Oak Lodge is long established and has gained an enviable reputation for care of the highest standards. It is a stone build Home of exceptional character; a detached property set in charming gardens in the village of Old Duston; recently refurbished. Close attention is paid to Facilities, Services, Accommodation and Trained Staffing to provide a safe and pleasant living experience for Service Users.

Owner: Restgate Ltd

Person in charge: Ellen Abrahart (Manager)

Local Authority / Social Services: Northamptonshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Social Services funded with top-up and privately funded. Ages 65+.

Single Rooms: 30

Shared Rooms: 3

Rooms with ensuite WC: 17

Weekly Charges Guide: Personal Care Single £524 – £624 , Personal Care Shared (per person) £519 – £559

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Oak Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

6 Bed Vacancies

posted 27 Feb 2017

Residential Care, Private or funded, DE or Non DE

Reviews

9.3 Oak Lodge Care Home has a Review Score of 9.3 (9.253)

The Review Score of 9.3 (maximum of 10) for Oak Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Oak Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.253 for Oak Lodge Care Home is calculated as follows: ( (65 Excellents x 5) + (109 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 190 Ratings = 4.253

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Oak Lodge Care Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 10 Reviews ÷ 7.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oak Lodge Care Home?

  • Extremely LIKELY
    10
  • Likely
    6
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oak Lodge Care Home

  • Daughter of Resident/Service User
    8
  • Daughter-in-law of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Niece of Resident/Service User
    1
  • Partner of Resident/Service User
    1
  • more

My father-in-law loves being in this care home and is now safe and happy again. All the staff are very friendly and helpful, he loves all the meals, the room he has is warm and clean and a nice size. I feel he will have a good life here.

How likely would you be to recommend Oak Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Since being in the home from 14-12-2016, my father is now back to his happy friendly self again after living on his own with nothing to live for he said. But now he has people to talk to and gets on with all the friendly staff, he is enjoying everyday again and loves the food and his new bedroom.

How likely would you be to recommend Oak Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am used to the home and I like it here. I was offered a bigger room but I decided not to move into it. My room is comfortable. I don't want to move again. I have nothing I want to complain about. The staff are nice, kind people.

How likely would you be to recommend Oak Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother-in-law has been in this care home for the past two years. She is well looked after and the home appears to be safe. The home is cheerful but the communal room does seem a little cramped when all are seated during the day. Staff do arrange a few activities but the residents generally are not very interested in taking part on some occasions. Maybe more space in the day room would help.

How likely would you be to recommend Oak Lodge Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I am happy with the home at present. There have been many staff changes which have been a little unsettling for residents. There is a lack of activities since the activity lady left earlier in the year. All the staff are always friendly but have been short staffed at times.

How likely would you be to recommend Oak Lodge Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Daksha Desai, Service Provider at Oak Lodge Care Home responded to this review on 18 Oct 2016:

Activities have always been planned either to be carried out by staff or from outside source. However, due to personal choice, all residents are not always keen to participate. A replacement Activities Co-ordinator has now been recruited.

The staff are very helpful. The food is ok.

How likely would you be to recommend Oak Lodge Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Oak Lodge has been wonderful at managing what has been a very difficult and confusing time. They have treated us all with compassion and respect.

How likely would you be to recommend Oak Lodge Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

My father is happy at Oak Lodge Care Home. Well looked after and has the privacy of his own room.

How likely would you be to recommend Oak Lodge Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Absolutely lovely. Always friendly, caring, staff. My mother is well looked after.

How likely would you be to recommend Oak Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff and management are all very considerate to all the residents. They treat their every needs (sometimes with difficulty) with respect, patience and dignity.

How likely would you be to recommend Oak Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My Mother-in-Law has been residing at Oak Lodge since August 2014 (16 months). She is well cared for in terms of her personal hygiene, medical needs and social activities. The staff are caring and professional in their approach. We are kept informed of her health and well being. Regular reviews of her care are carried out. The staff are approachable and follow up any questions with good feedback.

How likely would you be to recommend Oak Lodge Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

The staff are excellent - they respond to all my mother's needs. They respond quickly to all her health changes. The paperwork they have to complete takes time which could be spent talking to residents. Although Oak Lodge is not a purpose built care home, and space is a real premium, they make the very best use of what they have. It is much more of a large family home than a "care home". Any issues I have had have been dealt with quickly and appropriately. I am very satisfied with my mum's care. I feel she is safe.

How likely would you be to recommend Oak Lodge Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I Would highly recommend Oak Lodge care home, my farther was at Oak Lodge where he was cared for by all the staff, they treated my father like a family member, and ourselves were treated like friends, and when it came to the day my father had to leave us he was treated with dignity and love, the support we had from all the staff went beyond their duties as careers, we will never be able to thank you all enough and we are so glad we found Oak Lodge.

How likely would you be to recommend Oak Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I found all the staff very friendly with relatives and also the residents. Any worries or concerns we have regarding our father the staff are always about to reassure us. The staff are always talking to the residents. We could have not found a better care home to suit our fathers needs.

How likely would you be to recommend Oak Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All the staff at Oak Lodge work very hard to ensure all residents are given the care, patience and support to enable all to have as comfortable and contented environment especially during the vulnerable years of our loved ones. Without the understanding and support of the care home manager and all the team, our family would not have coped with the worry of our mother's needs, care and protection being met. We will always be indebted and hope all involved are given the recognition and support they richly deserve.

How likely would you be to recommend Oak Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff at Oak Lodge Care Home are friendly and warm to the clients and my father is engaging well with them and seems happy. There is a choice of menu at meal times and plenty of fluids are offered throughout the day. If any concerns with regards to my father are felt I would feel able to approach the staff and know they would deal with it to my satisfaction. I'm encouraged to visit as and when I like, which I do. My father has only been at Oak Lodge Care Home for a short while but we already feel part of a big family.

How likely would you be to recommend Oak Lodge Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

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