Oak Lodge Care Home

All was good

Fantastic staff. Decent meals and comfortable room. What more could a man in respite care ask for.

Mum arrived at Oak Lodge at short notice and the staff have been wonderful. They arranged her admission and settled her quickly. All of the staff have been so kind, caring and attentive - Mum felt very comfortable. Any medical issues have been dealt with swiftly and appropriately and the family has been kept informed of any changes or developments. Although Mum has now moved to be closer to family we wish we could have picked Oak Lodge up and moved it nearer to us - we can only hope that her new home is as welcoming, homely and caring as Oak Lodge!

I have been in a few homes already and this is the best so far. I cannot fault anything so I do not want to go anywhere else. The food is lovely & the staff are marvellous, very caring, a bit forgetful sometimes, there again so am I.

My step mother has been a resident for 15 months. She has been very well cared for by all staff. They have reacted quickly to any medical issues and have always kept me informed. Thank you for your care.

The staff made every effort to make my wife feel happy.

staff were wonderful. caring and thoughtful. Everywhere was clean. Nothing was too much trouble even to the extent of getting items out the car for my husband. I would recommend the home to anyone. Thankyou to the whole team.

August 2022 my cousin could no longer cope on his own. He went into Oak Lodge Care Home and immediately felt at home. All the staff were very friendly and caring. He was given help with his personal hygiene, any worries he had were talked through and solutions found. He wasn't very sociable but with encouragement he did venture down to the lounge and took part in some activities. If he didn't feel well or had a pain, carers were on to it and if necessary the doctor was called. This was exactly what he needed at this time. He was certainly cared for extremely well.

This is a nicely situated home in a pleasant area. The staff are all friendly and very helpful. They will help you with any problem if needed. The carers are efficient and polite. The drinks are with a lot of choice and the food is nice, also with choice.

Very happy with service.

Very happy to see my Mother-in-law settled in nicely. The staff are friendly, even got offered a cup of tea and cake. Clean and tidy and she's happier than living alone.

My Nan is happy here, she has new friends and she sings a lot. I was unsure how I would feel visiting her but since I arrived I felt good about the home. Everyone was being cared for well, Nan remembered me!

Oaklodge will do whatever is needed to help settle you in. My Mum needed lots of modifications for her to be able to move in with them, but they found a way and now Mum is the happiest she has been in a long time with her new friends.

They make my friend feel like he is being listened to and is well looked after.

Oak Lodge is a small care home which is exactly what we needed for my mum. She has been here 5 weeks and whilst it has taken her a while to settle in, she is well cared for and has stimulation from activities., the company of other residents and also a lovely room to have quiet time in. It has more of a homely feel than the nursing home she was in previously.

I think, myself, it's very good.

September 2022 - 95 year old father-in-law visited for one week respite care. This was his first ever visit to a care home. The care and support from every member of staff was absolutely faultless. On top of the daily three meals, he was regularly offered tea/coffee and biscuits, and his last day was finished off with a few games of dominoes (One of his favourite games). Well done to all staff; my wife and I were well impressed. If there is a negative it would be the room he was in, although it was a nice room with a TV, and en-suite bathroom, unfortunately, it was on the top (second floor). There is a lift but there are a few steps down from the room to get to it. If there had been a room available on the ground floor the respite visit would have been perfect.

My mum moved into Oak Lodge Care Home in September 2021 which was a difficult time with Covid and the restrictions as we were unable to view in person. We took a gamble after a video tour and Mum moved in. I can honestly say it was the best move for our mum. She is very happy and tells me all the time how kind the carer’s are towards her. Whenever I have a query I always get a prompt response. Oak lodge is like a family and feels like it when you walk in to visit. There is always a warm welcome. Well done to the manager and staff. You all do an amazing job.

Since my mother moved into Oak Lodge Care Home at the latter part of 2021 we have found the management team and the staff to be amazing. From the assessment to her moving in the whole process put us all at ease, and from the offset she was made to feel very welcome and at home. It truely is a home from home, whilst remaining professional and caring. We are regularly updated with emails and love to see all of the activities on social media, the residents look like they all enjoy them, this was one of the things my mum particularly wanted. Despite the restrictions with Covid, we have been kept up to date with all changes to visiting which we totally understand as the priority is protecting the staff and service users. We are more than happy with the standards and service that my mum receives.

My grandmother has now been at Oak Lodge for a few months. The whole process of moving her there was very straight forward and the staff took account of her needs as well as likes/dislikes from the outset. There are always plenty of activities during the day, and I know she enjoys interacting with other residents. The staff always treat her with respect and keep us up to date with how she is doing.