Amber View Care Home

Mum has been in Amber View since May 22 due to onset of dementia and required more care, as I live in the village it was the obvious place for her to stay, the family all agreed and since residing in there the staff take care of her needs and helpful, the meals always look good and at 93 she says being in the home she will reach 100! They have plenty of entertainment people who come in to entertain the residents and have family theme meal nights and summer fair. The only downside it could do with a refurb in some parts to brighten and make it more welcoming, the outside requires some attention but I do believe this is now in the pipeline.

The care home has been very good with my Dad since he was needing care, and I have definitely made the right choice with this care home as all the staff are very caring indeed. From the moment my dad went there, they have been professional, caring and compassionate. The manager looked up my dad's ailments and also studied them, gaining all the information and proceeding with the best way to help my dad. Very thorough and, most importantly a very caring home.

Definitely a home from home feeling.

We were all dreading putting our mother into a care home. Amber View was in place for emergency care. My sister went with my mum to view. The manager greeted us and was most welcoming, staff very friendly, the home was clean and didn't smell. We both felt Mum would settle in and she has. We cannot praise Amber View enough, excellent, and it is peace of mind to leave our beautiful Mum in good care.

My mother is cared for with great compassion and dignity. The staff consider her individual needs. The home is like a family and is a happy safe place. Mum enjoys the activities which are very motivational. The staff are excellent and treat her as if she o=is their own. Everywhere is exceptionally clean and fresh. The food is home cooked and of excellent quality, the cooks take great care in making sure residents receive meals they enjoy. The home is very well run and reflects on the excellent management.

My mum came into Amber View Care Home in August 2024 aged 98, she has dementia, it wasn't an easy decision as Mum wanted to stay at home. I cannot emphasise how much care and compassion she is receiving and it was actually the right decision at the right time. Everyone who works here is very kind and caring not only to Mum but to me and the rest of my family. Words cannot express my gratitude to all concerned in Mum's continuing care.

They also gave us, as a family support and care throughout the time.

My mum spent the last 18 months of her life at Amber View where her care was exemplary. All the staff went above and beyond with her care which made those 18 months so happy for her. Her family all felt reassured that she was safe and well looked after and we are so grateful.

Thank you to everyone at Amber View.

Provided good care to my wife and looked after her very well. They kept her nicely dressed and kept her well-fed with a good variety of meals. They made me very welcome when I went to visit her. They certainly on the sad day of my wife's passing took care of everything and even sent two officials to my wife's funeral which gave me the chance to thank them again for all they have done.

Thank you to all at Amber View for your kind care.

Very pleased with every aspect of care. All staff pleasant and helpful. No need to worry about a loved one staying here.

My mum spent the last year of her long life in the care of staff at Amber View after being admitted direct from hospital in November 2021 when she could no longer manage at home. Mum found it difficult to accept the change but with patience and understanding, she soon settled. The care and support she received from all staff was second to none. Staff were always completely honest during my phone calls. This was important to me as I live 300 miles away and couldn't visit often but when I did we were made most welcome. We became one big happy family and I was able to relax when her end of life became apparent and I couldn't get there in time as I knew she would have someone constantly with her. Amber View is the kind of care home I would like for myself if I ever need it.

My aunt was a resident here for just over a year. I cannot put into words how amazing the staff are here, they go above and beyond to make sure the residents and their families are cared for and looked after to the highest standard, they become your family. When my aunt first went into residential care I was filled with guilt, that feeling very quickly subsided when I met the staff there, they did a better job than I ever could have and gave her a great quality of life in her final year. She loved it and constantly praised them, smiling until the end. Five-star treatment.

My relative was discharged from hospital to the Jacksdale care home on 14th of May. He was afforded the greatest respect and a high standard of care. The staff were attentive and showed genuine kindness and concern. The staff were approachable and friendly. He had experienced a particularly awful experience on the ward he had been admitted to on April 16th, the lack of care, understanding, and poor communication was concerning, to say the least. He received a warm welcome to the home and we as his family are very grateful for that. Thank you sincerely to all staff.

You are all truly very special people.

My mother spent the last six months of her long life at Amber View. Throughout her stay, she was treated with the utmost care, patience, compassion, and respect. Her care was tailored to her individual needs and I could not be more grateful to all the staff for the way she was looked after. The staff were proactive in the latter stages of my mother’s life to make sure she was comfortable at all times. The staff have always been very welcoming and very willing to answer any questions or queries. I am grateful that mum spent her last few months at Amber View; I do not live locally but after visiting I could leave knowing she was in safe and caring hands.

The staff have been exceptional. A very sad day when Dad left.

My husband has only been in for 24 hours so I haven't seen enough of it to give a true opinion, but from what I've seen it seems very good.

Staff always pleasant, very helpful. Treat people like people and not animals. Sees we are clean every day. Plenty of assistance to the toilet and putting to bed. Helpful to shower if needed. Plenty to eat and drink.