Care Homes Owned by Belvedere Care Homes Ltd

It was one of the hardest decisions ever having to look at care homes, following Mum having a stroke and being diagnosed with vascular dementia. My sister and I knew the minute we were welcomed into Carden Bank it was the right place for Mum. Relaxed, homely and regular staff. Mum has been there for 6 months now, there have been a few bumps with her health along the way, the care and compassion shown by the staff and manager at Carden Bank has been consistently excellent. Mum has put much needed weight on due to the fresh home cooked meals, she is happy and feels cared for. Words can not express the levels of care and compassion shown, Thank you just is not enough.

Mum has been in Amber View since May 22 due to onset of dementia and required more care, as I live in the village it was the obvious place for her to stay, the family all agreed and since residing in there the staff take care of her needs and helpful, the meals always look good and at 93 she says being in the home she will reach 100! They have plenty of entertainment people who come in to entertain the residents and have family theme meal nights and summer fair. The only downside it could do with a refurb in some parts to brighten and make it more welcoming, the outside requires some attention but I do believe this is now in the pipeline.

David arrived November 24. His care was good and very good when he became really ill and lost weight. Since his recovery, I can only say I am pleased he is where he is, as the care is wonderful; they even pre-empt his needs. I.e. administering pain killers for suspected headaches, which he can't communicate. The staff are always alert to everyone's needs and treat them with respect, gentleness, kindness and humour. They communicate well with relatives as well as residents. A good, caring home with the welfare of residents at heart.

My sister has been in this home for 4 years and under this management since July 2025. It has improved immensely, the staff have always done their best, but appear to be much happier in their work.

The premises are "tired" and rather basic compared to swankier care homes, but in my experience the standard of care is better than the more expensive "four star" care home where my other parent is living, and communication with relatives and candour of management are definitely superior. Staff turnover is relatively low and the carer: resident ratio appears adequate. The staff and management team are, by and large, wonderful. The layout of the home and its relatively small size means staff are always able to keep an eye on everyone. The food is very good (considering the undoubted budget constraints). I'm a fan. The premises just need a bit of investment by the new owners (whoever they are).

The care home has been very good with my Dad since he was needing care, and I have definitely made the right choice with this care home as all the staff are very caring indeed. From the moment my dad went there, they have been professional, caring and compassionate. The manager looked up my dad's ailments and also studied them, gaining all the information and proceeding with the best way to help my dad. Very thorough and, most importantly a very caring home.

I come here practically every day and I find the staff really lovely caring people they go above and beyond.

Mum has been at The Emmanuel for 3 months now and seems to be settling down and joining in with the many activities that are going on. On arrival from Hospital she was very agitated but was greeted by lovely, friendly and compassionate, caring staff who put her at ease. I cannot tell you how much that meant. Having worked in care homes myself I was somewhat concerned but I needn't have worried. I know mum has not been the easiest of residents but all the staff have been marvellous and so patient with her and I feel this has helped her settle in. As a family we cannot express how much we have been helped and nurtured on this journey and would just like to say thank you so much to the whole team

My mother is being well looked after and it is great she can interact with the other residents. Staff are very caring and friendly. Kept informed if there are any problems. Overall happy she is in a good home.

Well done all concerned

My only negative is that the TV showing videos in the lounge section, is far too loud making conversation during visiting difficult especially when in the courtyard.

Mum came into Greenacres Care Home for a 2 week respite, after leaving hospital. Although she was still in discomfort the staff were wonderful, especially the young male senior, he went above and beyond, high praise to him indeed. If mum ever needed to go back into respite we'd definitely choose Greenacres again. A lovely team of caring people.

Definitely a home from home feeling.

I believe the care at Ashgrove is as good as you will ever get. The staff are caring and attentive, also well-trained and happy. I am very content to have my mother in their care.

We were all dreading putting our mother into a care home. Amber View was in place for emergency care. My sister went with my mum to view. The manager greeted us and was most welcoming, staff very friendly, the home was clean and didn't smell. We both felt Mum would settle in and she has. We cannot praise Amber View enough, excellent, and it is peace of mind to leave our beautiful Mum in good care.

There is also a wide variety of engaging entertainment and activities. The best care home in the area, in my opinion.

My mother is cared for with great compassion and dignity. The staff consider her individual needs. The home is like a family and is a happy safe place. Mum enjoys the activities which are very motivational. The staff are excellent and treat her as if she o=is their own. Everywhere is exceptionally clean and fresh. The food is home cooked and of excellent quality, the cooks take great care in making sure residents receive meals they enjoy. The home is very well run and reflects on the excellent management.

Management and staff are welcoming and friendly, there always seems to be activities going on whenever I visit. The meals are varied and smell and look nice. One of the first things I noticed on visiting was there was no smell of urine like I have experienced in some homes I've visited. The rooms are kept clean and tidy daily.

All the staff including the cleaner have been amazing.

Well done all

Found the care home excellent. My wife had major surgery for a hip replacement and a broken femur bone. Not allowed to weight bare for a minimum of 6 - 8 weeks. All staff were polite, professional and understanding of our requirements and went above and beyond our expectations. Cannot thank them enough for what they have done and are still doing. Thank you!