Hamshaw Court is one of the latest additions to Minster Care, registered for forty-five adults and offering modern and personalised care within a comfortable living environment.
Part of the Minster Care group portfolio, the home is committed to maximising the home's potential for good physical, mental and emotional health, providing compassionate care from a team of properly trained staff.
Group: Minster Care Group
Person in charge: Emma Jackson (Registered Manager)
Local Authority / Social Services: Kingston upon Hull City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 45 Service Users
Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages from 60 to 110.
Single Rooms: 43
Shared Rooms: 1
Rooms with ensuite WC: 43
Weekly Charges Guide: Personal Care Single £396 – £525 (These prices are only a guideline, please contact Hamshaw Court to find out the exact price for your requirements.)
Facilities & Services: Sheltered Housing • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Visiting:
Any time but please avoid meal times.
Parking:
Two car park areas to the front and rear of the home.
Latest Care Quality Commission* Report on Hamshaw Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.1 (maximum of 10) for Hamshaw Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Hamshaw Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.611 for Hamshaw Court is calculated as follows: ( (47 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 72 Ratings = 4.611
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.472 Points relating to the number of positive Reviews for Hamshaw Court is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 2 Reviews ÷ 9 Target = 0.222
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Hamshaw Court has a Review Score of 8.1 (8.083) from 6 Reviews
Review submitted from a Website Submission by Sarah H (Daughter of Resident) on Thursday 4 January 2018. Relates to January 2018.
My mum has been in Halmshaw Court since August, all of the staff from the cleaners through to the kitchen staff, the support workers to maintenance have all been incredible, they have all gone above and beyond in making my mum comfortable.
Nothing is too much trouble for them and all of them go above and beyond. The care and support they show is unconditional.
How likely would you be to recommend Hamshaw Court? Extremely Likely
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Emma Jackson, Home Manager at Hamshaw Court responded to this review on 04 Jan 2018:
Thank you for your kind words Sarah, it is a pleasure working with you and your family :)
Review submitted from a Website Submission by Martin B (Son of Resident) on Wednesday 3 January 2018. Relates to January 2018.
My father is presently a resident here and I must say the staff here are truly amazing. Nothing is too much trouble and the care and compassion they have for not only residents but also towards visiting relatives is second to none. I would definitely recommend Hamshaw Court to anyone safe in the knowledge that loved ones are very well cared for.
How likely would you be to recommend Hamshaw Court? Extremely Likely
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Emma Jackson, Home Manager at Hamshaw Court responded to this review on 03 Jan 2018:
Thank you so much for your kind words, it is a pleasure to look after your father.
Review submitted from a Website Submission by Pam C (Friend of Resident) on Thursday 9 February 2017. Relates to February 2017.
I have visited my elderly friends at Halmshaw Court several times now and cannot praise the staff there highly enough. My friends celebrated their 70th wedding anniversary this month and the party which the staff helped with was truly amazing. The food was fabulous and the care shown was truly wonderful to see. We hear so much bad press in some homes but this one seems to be top of their game. Thank you so much for your special care.
How likely would you be to recommend Hamshaw Court? Likely
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Emma Jackson, Home Manager at Hamshaw Court responded to this review on 15 Feb 2017:
Thank you very much for your kind words.
Review submitted from a Postal Card by K S (Relative of Resident) on Wednesday 28 September 2016. Relates to April 2016.
The care provided at Henshaw Court was excellent. The staff also provided the support the family needed at the time of passing.
How likely would you be to recommend Hamshaw Court? Extremely Likely
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Review submitted from a Postal Card by Catherine H (Daughter of Resident) on Tuesday 27 September 2016. Relates to September 2016.
The care towards my Mam was very professional and caring. The staff were excellent with us as well as my Mam. When we were losing my mam, everyone was wonderful and caring towards us the family. Mam liked the carers, cleanliness and handyman. We could not have asked for anything better. I would recommend Hamshaw to anyone. Thank you to all. x
How likely would you be to recommend Hamshaw Court? Extremely Likely
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Review submitted from a Postal Card by K N (Granddaughter of Resident) on Tuesday 27 September 2016. Relates to July 2016.
All staff at Hamshaw Court went above and beyond to both my nanna and her full family during my nanna's illness and sad passing. Nothing was ever too much trouble and the care far exceeded that expected of a care home.
How likely would you be to recommend Hamshaw Court? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Emma Jackson, Home Manager at Hamshaw Court responded to this review on 27 Sep 2016:
Thank you very much for your kind words.
There are currently no Care Home Idol entrants who have performed at Hamshaw Court