Care Homes Owned by Belvedere Care Homes Ltd in Staffordshire

It was one of the hardest decisions ever having to look at care homes, following Mum having a stroke and being diagnosed with vascular dementia. My sister and I knew the minute we were welcomed into Carden Bank it was the right place for Mum. Relaxed, homely and regular staff. Mum has been there for 6 months now, there have been a few bumps with her health along the way, the care and compassion shown by the staff and manager at Carden Bank has been consistently excellent. Mum has put much needed weight on due to the fresh home cooked meals, she is happy and feels cared for. Words can not express the levels of care and compassion shown, Thank you just is not enough.

Thank you to the manager and her fabulous team.

My mum didn’t want to go into a care home, but she couldn’t cope at home any more. She wasn’t eating or drinking properly and couldn’t look after herself. The decision was extremely difficult for me and my family, as it was not what she wanted, but it was the best decision we ever made. Since being at Carden Bank my mum eats all of her food, drinks a lot more, and has constant attention and company. The carers are great, constantly checking the welfare of all the residents, bringing them cups of tea, chatting and interacting with them, and looking after their every need. I cannot fault the home at all. I’ve seen a great change in my mum for the better. I’m really happy about everything and I know my mum is safe and happy in there.

My mum has dementia and it was with a heavy heart that I decided to place her into care. I looked at a few care homes and decided on Carden Bank and in my view I definitely made the right choice. All the staff show compassion, are very caring and treat my mum with dignity and respect. They also care about the resident's families, providing me with much-needed support when I most needed it. Was it the right decision to place Mum at Carden Bank? Most definitely yes, as she receives the best possible care. A big thank you to all staff, you're brilliant.

Well done to them all.

Our sister (who has special needs) has been a resident at Carden Bank Care Home for a number of years now and we would like to express our gratitude for the care she is receiving. She is very happy being there and it is good to have the peace of mind of knowing that she is being well looked after. The level of care given to our sister has, and continues to be, outstanding, with staff going to great lengths to cater for our sister's every need. We cannot praise the management and staff enough.

I am confident that my dad is safe and well looked after in a caring and friendly environment.

Many thanks to the management and staff, we know Mum is safe and secure.

This week my dad has looked very settled and we are very pleased with him. We also go on the app showing his daily routine. This puts our minds at rest. We can’t thank the staff enough.

My mum only stayed here overnight but all the staff did everything possible to try and keep my mum as comfortable as possible.

New owners took over Carden Bank (Burton-on-Trent) and due to Covid19, I have not had a chance to visit, however, it has been refurbished both inside and out, the outside now looks brilliant. Before the lockdown, the staff/management was all excellent. As it is the same staff, I expect the levels of care are the same.

My mother has been at Carden Bank for almost 6-weeks, and they have been excellent at settling her in. Her room had been newly decorated and carpeted, and she could take a lot of her belongings with her. The staff are caring and helpful, and the chef even makes my mum her own meals when she does not like the meals provided. I find the management easy to speak to, and they do their best to make residents and family feel valued.

Mum was admitted firstly on a temporary basis and then changed to permanent during the lockdown. I cannot fault the staff - they are so caring and compassionate. I am looking forward to being able to enter the home to see all the interior refurbishments - the exterior looks wonderful. The addition of the conservatory to enable pre-arranged 1:1 visits is a lovely gesture. Communication by all the carers is much appreciated at this very difficult time - I particularly love the matching hearts - 1 for me and 1 for my mum. It is a weight off my mind that mum is so well cared for and looks so well and happy - thank you team Carden Bank.

So far I am more than happy with the standard of the home in which she is now living in.

My dad entered the home during the COVID-19 lockdown, the home did everything they could to help him settle in and lessen his confusion.

Carden Bank is a very friendly and welcoming care home. The managers are very professional in their work and listen to any concerns you have. All staff interact well with residents and keep them clean and comfortable. I would highly recommend placing a loved one in this welcoming establishment. I am so glad my Mum was placed at Carden Bank. She is happy and well looked after. A big thank you to all.

I am looking forward to being allowed inside the home. Not only to sit, hug, kiss, and spend quality time with my sister but to see the refurbishment. The outside looks amazing. I am sure the inside will too. The home has come on leaps and bounds since my sister was first admitted almost two years ago. It will be difficult as I have not seen inside the home.

The care home is under new ownership and management, the improvements are great and when the home is completely refurbished the establishment will be excellent in all areas. The staff are happy, food has improved, the home and facilities are much improved. My mother is well cared for, comfortable and interacted with well by all the staff. Well done! To the team. Thank you.

My mum went there and dad wanted to go there too. The staff are very friendly and helpful, nothing is too much trouble. They even buy things for residents out of their own pocket because they care and enjoy making the residents happy. I've even said I will go there when it's my turn. The food is very good, I had meals with my dad over the months. I was made to feel like part of the family. Welcome anytime. Now dad has passed, I will still go and see everybody, they have become a big part of my life.

I have been in Carden Bank Rest Home for 16 years. I am very happy with the care home provided for me and the help I always get from the management.