Care Home Owned by Belvedere Care Homes Ltd in Staffordshire

you to the manager and her fabulous team.

at Carden Bank my mum eats all of her food, drinks a lot more, and has constant attention and company. The carers are great, constantly checking the welfare of all the residents, bringing them cups of tea, chatting and interacting with them, and looking after their every need. I cannot fault the home at all. I’ve seen a great change in my mum for the better. I’m really happy about everything and I know my mum is safe and happy in there.

about the resident's families, providing me with much-needed support when I most needed it. Was it the right decision to place Mum at Carden Bank? Most definitely yes, as she receives the best possible care. A big thank you to all staff, you're brilliant.

he has flourished, has new friends and company whenever he wants it, good food and readily available attention from carers whenever needed, they are always visible and approachable.
The manager is an absolute star and the team are wonderful.
It's not always important what a place looks like it's the heart of it that matters, and this home has a fabulous heart.
Well done to them all.

level of care given to our sister has, and continues to be, outstanding, with staff going to great lengths to cater for our sister's every need. We cannot praise the management and staff enough.

up to date with Dad's care plan. Dad often comments on how lovely the food is and how the staff make him laugh.
I am confident that my dad is safe and well looked after in a caring and friendly environment.

time for any one-to-one conversations. She always looks forward to her excellent meals.
Many thanks to the management and staff, we know Mum is safe and secure.

puts our minds at rest. We can’t thank the staff enough.

care are the same.

like the meals provided. I find the management easy to speak to, and they do their best to make residents and family feel valued.

the conservatory to enable pre-arranged 1:1 visits is a lovely gesture. Communication by all the carers is much appreciated at this very difficult time - I particularly love the matching hearts - 1 for me and 1 for my mum. It is a weight off my mind that mum is so well cared for and looks so well and happy - thank you team Carden Bank.

continuously throughout to the best of her own ability.
It is clear that dignity is promoted at all times and care and support is always delivered on a person-centred care basis which is important to my nana as she is very particular on what she does and doesn’t like so this has been very reassuring to her.
Care staff do a great job and work tirelessly to ensure she is happy and well cared for.
Choice is offered on a daily basis in all aspects of the care and support that is being delivered.
So far I am more than happy with the standard of the home in which she is now living in.

so glad my Mum was placed at Carden Bank. She is happy and well looked after. A big thank you to all.

It will be difficult as I have not seen inside the home.

interacted with well by all the staff. Well done! To the team. Thank you.

good, I had meals with my dad over the months. I was made to feel like part of the family. Welcome anytime. Now dad has passed, I will still go and see everybody, they have become a big part of my life.