Care Homes Owned by Belvedere Care Homes Ltd in North East Lincolnshire

David arrived November 24. His care was good and very good when he became really ill and lost weight. Since his recovery, I can only say I am pleased he is where he is, as the care is wonderful; they even pre-empt his needs. I.e. administering pain killers for suspected headaches, which he can't communicate. The staff are always alert to everyone's needs and treat them with respect, gentleness, kindness and humour. They communicate well with relatives as well as residents. A good, caring home with the welfare of residents at heart.

My sister has been in this home for 4 years and under this management since July 2025. It has improved immensely, the staff have always done their best, but appear to be much happier in their work.

I come here practically every day and I find the staff really lovely caring people they go above and beyond.

I believe the care at Ashgrove is as good as you will ever get. The staff are caring and attentive, also well-trained and happy. I am very content to have my mother in their care.

There is also a wide variety of engaging entertainment and activities. The best care home in the area, in my opinion.

The staff at the care home cannot do enough for the residents and are always smiling and very helpful, my mother in law is always saying how good the staff are, and we had xmas dinner there and it was very nice and I have no hesitation recommending this home.

Always a pleasant atmosphere around the home. Staff go above and beyond with the residents and are extremely supportive with residents family and friends. Warm and inviting, clean, well cooked food. Always activities happening to suit everyone.

5) Medical negligence led to a blue light admission to hospital which my mum never came back from. LA closed safeguarding only after the home re-trained staff and made changes to many procedures and procedures, it us unforgivable that a resident should have to experience negligence to ensure the most basic of things are properly taken care of. Please think twice before considering this home for a loved one.

Comments are factual based on either personal witness, formal investigation from the home or evidenced in documents from a subject access request. People deserve so much better.

The "lounge" is a very depressing room with NHS looking chairs with residents slumped in them. Call bells are constantly going off. Residents are not really given choice in their care or even what they are given to drink, it is just put in front of them. They are lucky to have basic needs met. I am amazed the registered manager passed his interview with the CQC. He is either in his office with the door closed or not in the home.

I am so pleased with the care my mother has received at Ashgrove Care Home. She is now at end-of-life and all your staff have been first-class, from all the care staff and cleaners in the last eighteen months. God bless them all.

It even has its own fully stocked-bar now!

Overall Ashgrove is a very good care home, my experience has mostly been positive, no care home is 100% the staff is very good and any issues have been promptly handled with. My Father was in Ashgrove for nearly 3 years.

If you are looking for an exemplary care home for your loved one, consider Ashgrove first. If I ever need one, hope you're all still there!

A big thank you to all the staff that cared, supported and nursed my dad in his final months. Without these dedicated staff I don’t know how we would have coped. I also want to thank them for the help and support given to our family as he sadly passed away last month, but it was very peaceful and calm. Some of the staff attended his funeral and we respect them and thank them for doing so. His wife remains under their wing; she is happy and contented with her carers and loves the activities, they keep her going as she lives with vascular dementia. A lovely care home in nice surroundings with great staff, which we truly appreciate.

I have been in the care sector for 40 + years. This by far is the best place I know. From the moment Mum and family arrived we were all treated with respect and dignity. I was given a room close to Mum's and all meals and drinks. I cannot thank the manager, nurses or carers enough. I highly recommend Ashgrove Nursing Home. Even after Mum's passing 28 hours after arriving the staff were there for us.

Needed a much-wanted break from problems, illness etc. Personal help appreciated after having broken my wrist.

Both parents are in Ashgrove Care Home and both have different needs. They are both well cared for and without this, I doubt that, in all honesty, they would still be here as it was getting dangerous in their own environment. We have peace of mind that their care needs are well met by the Ashgrove team.

Mum's voice is, "this is my home here, and I am with a good crowd".

My sister spent approximately 5 months in the nursing wing of the care home before she recently passed away. The support and understanding that I have received from the manager has been second to none, she always made time for me if I had any questions or concerns and I knew she would ensure that my sister was well cared for, and her needs would be met. All of the staff have been amazing, treating my sister with respect, patience, dignity, and also humour, which she appreciated and loved. It's the people who make this Home the place that it is, and I cannot praise them highly enough. I would recommend it to anyone considering having a loved one cared for there.