Oakdene Care Centre

Stacey Road, Mansfield NG19 7JJ

Oakdene Care Centre is a forty bed care home with all single rooms and en-suite facilities, for clients whose needs are associated with their mental state.

All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely and comfortable surroundings that enable skilled carers to promote sound health and security.

Group: Prime Life Ltd

Person in charge: Brian Ward (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Detention Under Mental Health Act • Mental Health Condition • Substance Misuse • Younger Adults

Admission Information: Ages 18+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on Oakdene Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.5 (maximum of 10) for Oakdene Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Oakdene Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.661 for Oakdene Care Centre is calculated as follows: ( (40 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.661

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.875 Points relating to the number of positive Reviews for Oakdene Care Centre is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8 Target = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.5 Oakdene Care Centre has a Review Score of 8.5 (8.536) from 5 Reviews


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oakdene Care Centre?

  • Extremely LIKELY
    3
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oakdene Care Centre

  • Sister of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Sister-in-law of Resident/Service User
    1

My father was admitted to Oakdene for a period of respite and was made very welcome from the start. He had complex mental and physical health issues and could be a handful but staff at Oakdene cared for him very well and kept me very well informed. I visited almost daily, the standard of care always remained high and I always felt he was safe there.

How likely would you be to recommend Oakdene Care Centre? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

My sister has had a very difficult life dealing with her illness. At the time she became a resident of Oakdene Mansfield, her life changed for the better in many ways. This is totally down to the professional and caring attitude of the staff. My sister has always been a loner, but in Oakdene, she has new friends of both residents and staff. The staff maintain for her a level of freedom and care that suits my sister's needs. Knowing she is well cared for is a huge weight off the minds of the extended family. All thanks to Oakdene's staff.

How likely would you be to recommend Oakdene Care Centre? Extremely Likely

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Average Rating:   4.7 out of 5

My sister-in-law has been a resident at Oakdene for a number of years now where she lives her life with freedom to do as is reasonable with guidance from the wonderful staff, who ensure her wellbeing. Knowing that she is in safe hands is not only beneficial to her but a great comfort to the extended family. The staff at Oakdene are almost like an extended part of our family who we trust implicitly. They always treat visiting family members with respect and friendliness and help our needs in addition to my sister-in-law's. The peace of mind, knowing that she is in safe hands is more than words can describe.

How likely would you be to recommend Oakdene Care Centre? Extremely Likely

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Average Rating:   5 out of 5

From what we have seen the care home seems really caring towards my sister - who can be very difficult at times.
She is looked after really well, even with all her different moods.

How likely would you be to recommend Oakdene Care Centre? Likely

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Average Rating:   4.5 out of 5

My sister has only been a resident here for a short time but first impressions are very good. My sister appears to have settled in well, the staff are extremely caring and sensitive to her needs, coping very well with her at times, challenging behaviour. We are always welcomed warmly when visiting and are confident that the move to Oakdene from the previous home was the right one.

How likely would you be to recommend Oakdene Care Centre? Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

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Value for Money

Average Rating:   4.2 out of 5

Submit a Review for Oakdene Care Centre

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Extremely UNLIKELY

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Extremely LIKELY

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Bed Vacancies

1 Bed Vacancy

posted 24 May 2018

Single room with full en-suite bathroom

Awards / Recognitions

February 2016

Top 20 Large Care Home Groups 2016

Recipient: Prime Life Ltd

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Oakdene Care Centre