46 Easthorpe Street, Ruddington, Nottingham NG11 6LA
Situated in the heart of the lovely village of Ruddington, and only ten minutes drive from the centre of Nottingham, Orchard House offers the very highest quality of residential care in a converted and lovingly maintained elegant Victorian manor house.
The home offers a wide choice of comfortable and tastefully decorated rooms for residents to call their own. All residents are encouraged to make their room a special place, by adding treasured possessions, photos, pictures or perhaps a favourite piece of furniture or a much loved chair.
All the staff employed at Orchard House have been chosen not only for their professional abilities but also for their values and caring nature. The home aims to provide the highest quality of care for residents and their families, and this can only be achieved by a compassionate and dedicated team, who treat everyone with dignity, privacy and respect at all times, regardless of their care needs.
The staff at Orchard House also understand that placing a relative in care can be a traumatic experience for family members, so they strive to involve them in everything they do when planning their relative’s care. Families are an important part of the daily running of the home and are encouraged to visit whenever they wish. As part of the home's help for families they operate an open door management policy allowing them to provide support and advice whenever needed, as well as specific help for those relatives who require detailed information in relation to loved ones who may be living with dementia.
Group: My Care
Person in charge: Jan Owen (Manager)
Local Authority / Social Services: Nottinghamshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 50 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Epilepsy • Parkinson's Disease • Stroke • Visual Impairment
Admission Information: Ages 60+.
Single Rooms: 50
Rooms with ensuite WC: 19
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Orchard House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Orchard House has a Review Score of 8.1 (8.100)
The Review Score of 8.1 (maximum of 10) for Orchard House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Orchard House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Orchard House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.1 Points relating to the number of positive Reviews for Orchard House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10 Target = 0.100
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Orchard House?
Reviewer Connection to Orchard House
Review submitted from a Postal Card by Barry B (Friend of Resident) on Thursday 14 September 2017. Relates to August 2017.
When we visit our friend we find the care home very clean and well organised and the staff are very helpful and always willing to help. Nothing is too much.
How likely would you be to recommend Orchard House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Orchard House