Hawthorn Lodge

Beckhampton Road, Bestwood Park, Nottingham NG5 5LF
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9.8 39 Reviews
  • Hawthorn Lodge, Nottingham
Part of the Regal Care Trading portfolio, Hawthorn Lodge Care Home is located in a quiet residential area of Bestwood Park, in Nottingham, from where it offers a dementia-related residential care service.

There are sixty luxury bedrooms available in total and service users have the option of sourcing physiotherapy and aromatherapy, as well as taking advantage of a wide range of activities and entertainments organised by the home.

Hawthorn Lodge's skilled care team regularly update care packages to changes in residents' needs, discuss concerns with loved ones and with relevant health professionals.

Recently decoration with added feature wall on entering the home.
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Care Provided by Hawthorn Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £800 – £950
  • Self-Funded Residential Dementia Care: £850 – £1000
  • RESPITE Self-Funded Residential Care: £800 – £950
  • RESPITE Self-Funded Residential Dementia Care: £850 – £1000

Hairdressing and Chiropodist are not included in the fees.
Basis washing items are provided - should named items be required E.g. Dove soap then this is also not included.
Fees are dependent on the Room and the person-centred care

These prices are only a guideline, please contact Hawthorn Lodge to find out the exact price for your requirements.

Contact Hawthorn Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hawthorn Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rugma Mohan (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 25+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (52)

Visiting

  • No restricted times.

Parking

  • Hawthorns have a spacious car park

Hawthorn Lodge Reviews (39)

9.8

Hawthorn Lodge has a Review Score of 9.8 (9.817) out of 10, based on 18 reviews in the last 2 years.
Over all time Hawthorn Lodge has 39 reviews.

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Review from Angela R (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad has been very well looked after and helped to integrate into the Hawthorn community. I am comfortable that he is safe and happy and he has made friends and joined in activities.
His room is adequate for his need and its his little comfy space with his memorabilia.
Reply from Hannah Lang, Manager at Hawthorn LodgeThank you so much Angela! We love having your Dad here with us.
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Review from Josephine N (Sister of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visit my brother is happy, never complains. Everyone is always friendly and very helpful. I can't find anything bad to say.
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Review from J U (Relative of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a beautiful home lovely and clean, and the staff are absolutely amazing and so so friendly I couldn't recommend this place enough it also has a warm and inviting environment, have also met with the manager of the home who is exceptionally lovely!
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Review from A M (Son of Resident) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good facilities.
Nice staff.
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Review from Anne D (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad goes to Hawthorne for a weeks respite at a time. Always happy to stay a bit longer if he could. Staff excellent, always time for help and a chat. Well looked after. Plenty of food and cups of tea. I'm happy that I know he is looked after to a high standard. I have given 5 stars because,
they do what we want as a family. He is looked after and happy.
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Review from D M (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is excellent All the staff give excellent care and support Brilliant food and spotless facilities Also the activities are brilliant Great value for money
I have no complaints and my mum is very happy staying there
Reply from Hannah Lang, Manager at Hawthorn LodgeThank you so much, we love having your Mum with us!
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Review from Brian W (Son-in-law of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Before being admitted to the home mother in law was very independent, not mixing. This was a worry to us thinking that she would not settle. How wrong we were. Despite not being able to hear well she is getting involved not only with the staff but other residents as well. This is all down to the professionalism
of the management, nursing staff, cleaners and cooks at the home. They have really made her comfortable in her new surroundings. Believe you me she would be the first to say if she was not happy. I attend on a regular basis and see that they show the same amount of care and patience to other residents.. So a huge thank you to Hawthorn for all that you do.
Reply from Hannah Lang, Manager at Hawthorn LodgeThank you so much Brian! Your review means the world to us!
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Review from A B (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a resident at Hawthorn Lodge and is so happy there and whenever I visit him, it is obvious why! All of the staff, not only the carers, are so friendly and approachable, and they genuinely do care. There are plenty of activities for the residents to get involved in, as well as downtime for
them to enjoy too. The residents really are treated like family, it is their home and they are made to feel like it. I can't thank the staff at Hawthorn Lodge enough for everything they do for my dad, I know it can't be easy but you are so appreciated. Thank you!!
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Review from A A (Granddaughter of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing love the staff , they all do amazing job and look after my nan amazing. Since my nan started living there she having showers and eating the right foods and looking after fully snd getting her into activity s and making friends.
Reply from Hannah Lang, Manager at Hawthorn LodgeThank you so much, your Nan keeps us all smiling with her wonderful cuddles! xx
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Review from Jessica F (Granddaughter of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved my Nan in to Hawthorne lodge in February due to her needing more care than I can provide and I honestly can not praise the staff enough, they have been amazing with her care and are so patient. I visit my nan weekly but I know in between visits she is looked after and if anything happens I always
get a call no matter how big or small. The staff also communicate well with the family and are extremely polite when asked a question. If your looking for somewhere to house an elderly family member who needs extra support I highly recommend Hawthorne lodge.
Reply from Hannah Lang, Manager at Hawthorn LodgeThank you so much Jess, your review means the world to us! xx
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Review from K S (Granddaughter of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers are always so kind and friendly to residents and visitors.
Such a warm homely environment!
A lovely home, it gives me and my family such peace of mind knowing my nans happy and settled there.
Reply from Hannah Lang, Manager at Hawthorn LodgeThank you so much for your lovely review! Your Nan brightens our day! xx
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Review from J B (Daughter-in-law of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were searching for the right place for our mum, we realised that while it's easy to focus on how a home looks, what matters is the care, compassion, and dedication of the staff. Hawthorn stood out from the very beginning. The manager, was excellent-answering all questions promptly and working with
agencies to make sure our mum could be placed quickly and smoothly. When we were shown around we immediately felt at ease. They took time to really listen to what we needed, and made us feel reassured. The staff have gone above and beyond to help her settle in. Every request has been acted on swiftly.The atmosphere is warm and welcoming-you are always greeted with a smile, and the staff team work so well together. Residents we've spoken to say it feels like family that's exactly the sense you get!.If you are looking for somewhere your loved one will be truly cared for, where relatives views are respected,where staff prioritise resident wellbeing we can wholeheartedly recommend Hawthorn
Reply from Hannah Lang, Manager at Hawthorn LodgeThank you so much for your lovely review! Your Mum has settled in so well and we absolutely love having her here with us x
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Review from Tarnya C (Niece of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Honestly Hawthorn Lodge have made massive improvemts.
You can see the happiness in not only the residents but the staff.
You've always been amazing but the improvement is fantastic.
Uncle John is very happy with you all.
Reply from Hannah Lang, Manager at Hawthorn LodgeThank you so much for your lovely review Tarnya! I am so happy that you can see all of the hard work we have put in. Thank you for your support always!
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Review from Gavin H (Son of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would just like to say everything at Hawthorn Lodge is kept to a very high standard from management to staff are all very professional. It gives me peace of mind knowing my mum is well cared for.
Reply from Hannah Lang, Manager at Hawthorn LodgeThank you so much Gavin. Your Mum seems to have settled very well! x
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Review from Chrissy W (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After hospital care, my mum was admitted to the care home. The transition was expertly handled by the home. Mum settled in quickly, and this was all due to the management and staff at the home. The staff are all lovely and approachable and really do look after not only my mum but other residents as
well with care and attention. Mum is very happy and relaxed, and I feel more at ease now that she is safe and secure. I would have no hesitation in recommending Hawthorn to anyone.
Reply from Hannah Lang, Manager at Hawthorn LodgeThank you so much Chrissy! We think the world of your wonderful Mum xx
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Review from Helen W (Daughter of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am always made welcome as a visitor to Hawthorn Lodge which has a friendly homely atmosphere. The staff are very kind to my Mother, and undertake their caring duties very conscientiously. They have been exceptional at dealing with several medical emergencies which have arisen. Communications with
all staff are always clear and helpful. The home and Mum's room are always kept spotlessly clean and tidy. She really enjoys the food served and the special events arranged for residents and is very happy and settled here.
Reply from Hannah Lang, Manager at Hawthorn LodgeThank you Helen! Your Mum is a wonderful woman who always makes us smile! :)
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Review from Sharon S (Niece of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been staying at Hawthorne Lodge since September last year.
He's had a couple of falls but the home have been amazing.
They telephone to update when he was taken into hospital. We also had my mum in care at the time, they were very understanding and just contacted me with updates, I always
feel supported not pressurised, one member of staff in particular has been extremely empathetic.
My uncle is declining but I feel reassured that he is being looked after.
All staff are caring and attentive, thank you
Reply from Hannah Lang, Manager at Hawthorn LodgeThank you so much for your review! We all absolutely love your Uncle and his cheeky ways, he brightens up our day!
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Review from Sharon S (Niece of Resident) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every time we visit my uncle, we feel welcomed as one of the family. Someone always comes to check on him whilst we're in his room so I feel his safeguarding is paramount to the home.
He is never without a hot drink and something to eat. His face lights up when the staff talk to him.
He was in quite
a bad place prior to residing at Hawthorne Lodge but he has most definitely improved and seems content.
I don't want to sound patronising but I need to tell you that each and every single one of you are doing an amazing job. I don't think you realise how important it is, as a relative, that we leave our visit knowing our relatives are safe and being looked after by people who care.
Thank you isn't enough.
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Review from Sharon M (Daughter of Resident) published on 9 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad has been a resident at Hawthorne Lodge for almost a year now.
He was a tricky customer when he first arrived at the care home due to his deteriorating physical and mental health and mood but within a few months he had settled well, thanks to the wonderful care team.
As a nurse myself, I have
visited many care homes during my career and although this isn’t the ‘poshest ‘ or ‘most plushly decorated’ care home, I feel that it’s the staff and care and love provided by the staff that make a care home a ‘home’.
The staff are second to none and there are some real gems of carers there. I leave my dad there knowing that he is well cared for.
Dad enjoys the food a lot. He doesn’t really partake in any activities but he is settled and has made some friends within the home.
The manager and senior staff are all approachable and keep me informed of any issues straight away. The GP from the local surgery who provides health care is also good and keeps me updated.
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Review from A M (Brother of Resident) published on 11 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother really enjoys it at Hawthorn Lodge. Staff are very friendly and all his needs are met. Updates to me are very good.
Reply from Jayne Newbutt, Manager at Hawthorn LodgeThank you for your kind review.
Your brother does have lots of interaction with his personal assistants mostly on a daily basis, but he did use to like playing Bingo and joining in with the quizzes and having a dance with the activities person and he does attend the social events, our next social evening is Halloween and you are most welcome to attend should you want.
We are currently having a plan of room refurbishment and your brother's room is on that list.
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Current Review Score: 9.8 (9.817)

Overview of Review Score

The Review Score of 9.8 (9.817) out of 10 for Hawthorn Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.867 for Hawthorn Lodge is calculated as follows: ( (184 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 211 Ratings = 4.867
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Hawthorn Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

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Rugma Mohan

Job Title: Registered Manager Joined: 2025

I joined Regal in July 2025 and am proud to serve as the Home Manager. With over nine years of experience in health and social care management, I bring a strong blend of practical knowledge and academic expertise. I hold a Master’s in Business Administration, a Bachelor’s in IT, a Level 5 Diploma in Leadership and Management in Adult Care, and a Level 7 Diploma in Strategic Management and Leadership. This well-rounded background allows me to oversee both the operational and care aspects of the home effectively. My passion lies in delivering high-quality, person-centred care and creating an environment where residents feel safe, respected, and valued. What motivates me most is seeing the positive impact we make in residents' lives every day and supporting our dedicated team to grow and thrive in their roles.

Frequently Asked Questions about Hawthorn Lodge

What types of Care is Hawthorn Lodge registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hawthorn Lodge have?

There are 52 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Hawthorn Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Hawthorn Lodge to the centre of Nottingham?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hawthorn Lodge to verify any information. View our terms and conditions. Hawthorn Lodge has an Enhanced Service - more info.