They go above and beyond what I expected of them.S K(Daughter of Resident/Service User)
Very impressed with home and staff.J M(Son of Resident/Service User)
My brother really enjoys it at Hawthorn Lodge.A M(Brother of Resident/Service User)
They go above and beyond what I expected of them.S K(Daughter of Resident/Service User)
Very impressed with home and staff.J M(Son of Resident/Service User)
My brother really enjoys it at Hawthorn Lodge.A M(Brother of Resident/Service User)
Part of the Regal Care Trading portfolio, Hawthorn Lodge Care Home is located in a quiet residential area of Bestwood Park, in Nottingham, from where it offers a dementia-related residential care service.
There are sixty luxury bedrooms available in total and service users have the option of sourcing physiotherapy and aromatherapy, as well as taking advantage of a wide range of activities and entertainments organised by the home.
Hawthorn Lodge's skilled care...
Care Provided by Hawthorn Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Bariatric Care/Obesity
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £800 - £950
- Self-Funded Residential Dementia Care: £850 - £1,000
- RESPITE Self-Funded Residential Care: £800 - £950
- RESPITE Self-Funded Residential Dementia Care: £850 - £1,000
Basis washing items are provided - should named items be required E.g. Dove soap then this is also not included.
Fees are dependent on the Room and the person-centred care
Contact Hawthorn Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Regal Care Trading Ltd
- Private Owned
Person in charge
- Rugma Mohan (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 25+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (52)
Visiting
- No restricted times.
Parking
- Hawthorns have a spacious car park
Hawthorn Lodge Reviews (39)
Hawthorn Lodge has a Review Score of 9.8 (9.817) out of 10, based on 18 reviews in the last 2 years.
Over all time Hawthorn Lodge has 39 reviews.
His room is adequate for his need and its his little comfy space with his memorabilia.
Thank you so much Angela! We love having your Dad here with us.
Every time I visit my brother is happy, never complains. Everyone is always friendly and very helpful. I can't find anything bad to say.
Such a beautiful home lovely and clean, and the staff are absolutely amazing and so so friendly I couldn't recommend this place enough it also has a warm and inviting environment, have also met with the manager of the home who is exceptionally lovely!
Nice staff.
My dad goes to Hawthorne for a weeks respite at a time. Always happy to stay a bit longer if he could. Staff excellent, always time for help and a chat. Well looked after. Plenty of food and cups of tea. I'm happy that I know he is looked after to a high standard. I have given 5 stars because, they do what we want as a family. He is looked after and happy.
I have no complaints and my mum is very happy staying there
Thank you so much, we love having your Mum with us!
Before being admitted to the home mother in law was very independent, not mixing. This was a worry to us thinking that she would not settle. How wrong we were. Despite not being able to hear well she is getting involved not only with the staff but other residents as well. This is all down to the professionalism of the management, nursing staff, cleaners and cooks at the home. They have really made her comfortable in her new surroundings. Believe you me she would be the first to say if she was not happy. I attend on a regular basis and see that they show the same amount of care and patience to other residents.. So a huge thank you to Hawthorn for all that you do.
Thank you so much Brian! Your review means the world to us!
My dad is a resident at Hawthorn Lodge and is so happy there and whenever I visit him, it is obvious why! All of the staff, not only the carers, are so friendly and approachable, and they genuinely do care. There are plenty of activities for the residents to get involved in, as well as downtime for them to enjoy too. The residents really are treated like family, it is their home and they are made to feel like it. I can't thank the staff at Hawthorn Lodge enough for everything they do for my dad, I know it can't be easy but you are so appreciated. Thank you!!
Amazing love the staff , they all do amazing job and look after my nan amazing. Since my nan started living there she having showers and eating the right foods and looking after fully snd getting her into activity s and making friends.
Thank you so much, your Nan keeps us all smiling with her wonderful cuddles! xx
I moved my Nan in to Hawthorne lodge in February due to her needing more care than I can provide and I honestly can not praise the staff enough, they have been amazing with her care and are so patient. I visit my nan weekly but I know in between visits she is looked after and if anything happens I always get a call no matter how big or small. The staff also communicate well with the family and are extremely polite when asked a question. If your looking for somewhere to house an elderly family member who needs extra support I highly recommend Hawthorne lodge.
Thank you so much Jess, your review means the world to us! xx
Such a warm homely environment!
A lovely home, it gives me and my family such peace of mind knowing my nans happy and settled there.
Thank you so much for your lovely review! Your Nan brightens our day! xx
We were searching for the right place for our mum, we realised that while it's easy to focus on how a home looks, what matters is the care, compassion, and dedication of the staff. Hawthorn stood out from the very beginning. The manager, was excellent-answering all questions promptly and working with agencies to make sure our mum could be placed quickly and smoothly. When we were shown around we immediately felt at ease. They took time to really listen to what we needed, and made us feel reassured. The staff have gone above and beyond to help her settle in. Every request has been acted on swiftly.The atmosphere is warm and welcoming-you are always greeted with a smile, and the staff team work so well together. Residents we've spoken to say it feels like family that's exactly the sense you get!.If you are looking for somewhere your loved one will be truly cared for, where relatives views are respected,where staff prioritise resident wellbeing we can wholeheartedly recommend Hawthorn
Thank you so much for your lovely review! Your Mum has settled in so well and we absolutely love having her here with us x
You can see the happiness in not only the residents but the staff.
You've always been amazing but the improvement is fantastic.
Uncle John is very happy with you all.
Thank you so much for your lovely review Tarnya! I am so happy that you can see all of the hard work we have put in. Thank you for your support always!
I would just like to say everything at Hawthorn Lodge is kept to a very high standard from management to staff are all very professional. It gives me peace of mind knowing my mum is well cared for.
Thank you so much Gavin. Your Mum seems to have settled very well! x
After hospital care, my mum was admitted to the care home. The transition was expertly handled by the home. Mum settled in quickly, and this was all due to the management and staff at the home. The staff are all lovely and approachable and really do look after not only my mum but other residents as well with care and attention. Mum is very happy and relaxed, and I feel more at ease now that she is safe and secure. I would have no hesitation in recommending Hawthorn to anyone.
Thank you so much Chrissy! We think the world of your wonderful Mum xx
I am always made welcome as a visitor to Hawthorn Lodge which has a friendly homely atmosphere. The staff are very kind to my Mother, and undertake their caring duties very conscientiously. They have been exceptional at dealing with several medical emergencies which have arisen. Communications with all staff are always clear and helpful. The home and Mum's room are always kept spotlessly clean and tidy. She really enjoys the food served and the special events arranged for residents and is very happy and settled here.
Thank you Helen! Your Mum is a wonderful woman who always makes us smile! :)
He's had a couple of falls but the home have been amazing.
They telephone to update when he was taken into hospital. We also had my mum in care at the time, they were very understanding and just contacted me with updates, I always feel supported not pressurised, one member of staff in particular has been extremely empathetic.
My uncle is declining but I feel reassured that he is being looked after.
All staff are caring and attentive, thank you
Thank you so much for your review! We all absolutely love your Uncle and his cheeky ways, he brightens up our day!
He is never without a hot drink and something to eat. His face lights up when the staff talk to him.
He was in quite a bad place prior to residing at Hawthorne Lodge but he has most definitely improved and seems content.
I don't want to sound patronising but I need to tell you that each and every single one of you are doing an amazing job. I don't think you realise how important it is, as a relative, that we leave our visit knowing our relatives are safe and being looked after by people who care.
Thank you isn't enough.
He was a tricky customer when he first arrived at the care home due to his deteriorating physical and mental health and mood but within a few months he had settled well, thanks to the wonderful care team.
As a nurse myself, I have visited many care homes during my career and although this isn’t the ‘poshest ‘ or ‘most plushly decorated’ care home, I feel that it’s the staff and care and love provided by the staff that make a care home a ‘home’.
The staff are second to none and there are some real gems of carers there. I leave my dad there knowing that he is well cared for.
Dad enjoys the food a lot. He doesn’t really partake in any activities but he is settled and has made some friends within the home.
The manager and senior staff are all approachable and keep me informed of any issues straight away. The GP from the local surgery who provides health care is also good and keeps me updated.
My brother really enjoys it at Hawthorn Lodge. Staff are very friendly and all his needs are met. Updates to me are very good.
Your brother does have lots of interaction with his personal assistants mostly on a daily basis, but he did use to like playing Bingo and joining in with the quizzes and having a dance with the activities person and he does attend the social events, our next social...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 May 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hawthorn Lodge.
There are no upcoming events for Hawthorn Lodge.
Awards / Recognitions (5)
- Recipient: Regal Care Trading LtdDate: Friday 30 Jan 2026
- Recipient: Regal Care Trading LtdDate: Friday 28 Feb 2020
- Recipient: Regal Care Trading LtdDate: Thursday 28 Feb 2019
Meet the Team (1)
I joined Regal in July 2025 and am proud to serve as the Home Manager. With over nine years of experience in health and social care management, I bring a strong blend of practical knowledge and academic expertise. I hold a Master’s in Business Administration, a Bachelor’s in IT, a Level 5 Diploma in Leadership and Management in Adult Care, and a Level 7 Diploma in Strategic Management and Leadership. This well-rounded background allows me to oversee both the operational and care aspects of the home effectively. My passion lies in delivering high-quality, person-centred care and creating an environment where residents feel safe, respected, and valued. What motivates me most is seeing the positive impact we make in residents' lives every day and supporting our dedicated team to grow and thrive in their roles.
Frequently Asked Questions about Hawthorn Lodge
What types of Care is Hawthorn Lodge registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hawthorn Lodge have?
There are 52 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Hawthorn Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Hawthorn Lodge to the centre of Nottingham?
3.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hawthorn Lodge to verify any information. View our terms and conditions. Hawthorn Lodge has an Enhanced Service - more info.