Hawthorn Lodge, Nottingham, Nottinghamshire
Hawthorn Lodge, Nottingham, Nottinghamshire
Hawthorn Lodge, Nottingham, Nottinghamshire

Part of the Regal Care Homes portfolio, Hawthorn Lodge Care Home is located in a quiet residential area of Bestwood Park, in Nottingham, from where it offers a dementia-related residential care service.

There are sixty luxury bedrooms available in total and service users have the option of sourcing physiotherapy and aromatherapy, as well as taking advantage of a wide range of activities and entertainments organised by the home.

Hawthorn Lodge's skilled care team regularly update care packages to changes in residents' needs, discuss concerns with loved ones and with relevant health professionals.

Group: Regal Care Trading Ltd

Person in charge: Jayne Newbutt (Manager)

Local Authority / Social Services: Nottingham City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Epilepsy • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 25+.

Single Rooms: 52

Shared Rooms: 4

Rooms with ensuite WC: 56

Weekly Charges Guide: Personal Care Single £600 – £800 , Personal Care Shared (per person) £600 – £800 (These prices are only a guideline, please contact Hawthorn Lodge to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Visiting:

No restricted times.

Parking:

Hawthorns have a spacious car park

Latest Care Quality Commission* Report on Hawthorn Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

8 Bed Vacancies

posted 13 Oct 2017

the vacancies are both local authority funded/self funded for older people and dementia, we also have emergency placements, respite beds, interim care beds, all room are ensuit .

Reviews

7.5 Hawthorn Lodge has a Review Score of 7.5 (7.461)

The Review Score of 7.5 (maximum of 10) for Hawthorn Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Hawthorn Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.378 for Hawthorn Lodge is calculated as follows: ( (18 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 45 Ratings = 4.378

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.083 Points relating to the number of positive Reviews for Hawthorn Lodge is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12 Target = 0.083

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hawthorn Lodge?

  • Extremely LIKELY
    2
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hawthorn Lodge

  • Daughter of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Sister of Resident/Service User
    1

Staff and management are very friendly and welcoming. Always willing to listen and help my father who has dementia and mobility issues.

How likely would you be to recommend Hawthorn Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

As far as I am concerned the home is great and my mother in law is happy. The home has recently been decorated and looks very nice. All the staff are wonderful.

How likely would you be to recommend Hawthorn Lodge? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I can only describe what I have seen as a visitor to Hawthorne Lodge. My sister, a resident, has mentioned the quality of the food and drink, activities, facilities, which more than satisfy her requirements. From my observations, all the staff - carers and administrators are helpful and appear to do their best for the residents, medical requirements seem to be well catered for. Night staff regularly check residents, extra facilities, eg. barbecue have been provided, redecoration has taken place, the garden area is a welcome amenity for smokers and non-smokers, as are the 'pets', viz. rabbits, fish, budgerigar and visiting dogs.

How likely would you be to recommend Hawthorn Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home is a 'home from home'. It is friendly, the staff are kind. It is an inclusive home, without 'airs and graces' just good honest caring staff. They do daily activities, trips out and other themed events. They invite relatives into share activities, food and drinks. Residents can continue to pursue their interests like 'going to the pub',(a bar non-alcoholic). They have pets, music, TV and radio. My father enjoys his time here and is well cared for. Only one thing I would change would be to have it redecorated as a little 'tired'.

How likely would you be to recommend Hawthorn Lodge? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hawthorn Lodge