
They go above and beyond what I expected of them.S K(Daughter of Resident/Service User)

Very impressed with home and staff.J M(Son of Resident/Service User)

My brother really enjoys it at Hawthorn Lodge.A M(Brother of Resident/Service User)

They go above and beyond what I expected of them.S K(Daughter of Resident/Service User)

Very impressed with home and staff.J M(Son of Resident/Service User)

My brother really enjoys it at Hawthorn Lodge.A M(Brother of Resident/Service User)

Part of the Regal Care Trading portfolio, Hawthorn Lodge Care Home is located in a quiet residential area of Bestwood Park, in Nottingham, from where it offers a dementia-related residential care service.
There are sixty luxury bedrooms available in total and service users have the option of sourcing physiotherapy and aromatherapy, as well as taking advantage of a wide range of activities and entertainments organised by the home.
Hawthorn Lodge's skilled care...
Care Provided by Hawthorn Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Bariatric Care/Obesity
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Basis washing items are provided - should named items be required E.g. Dove soap then this is also not included.
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Hawthorn Lodge for full pricing details and T&Cs.
Contact Hawthorn Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Regal Care Trading Ltd
- Private Owned
Person in charge
- Rugma Mohan (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 25+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (52)
Visiting
- No restricted times.
Parking
- Hawthorns have a spacious car park
Hawthorn Lodge Reviews (39)
Hawthorn Lodge has a Review Score of 9.8 (9.817) out of 10, based on 18 reviews in the last 2 years.
Over all time Hawthorn Lodge has 39 reviews.
My mum arrived at this care home extremely distressed and suffering from severe dementia. This home brought my mum back from the brink of despair and confusion to the mum we knew and loved. I have no idea how they did this but they did. Suffice to say that when my mum passed she had been her old self for 3 months and both the staff and ourselves were equally as sad to lose her. I could not recommend this home enough. They didn't just care for our mum - they cared for us!
My mother was in this care home for 9 yrs, the care that she received was extremely good over the years. My mother had vascular dementia and over the last few years mother got quite nasty and lash out. But the care home coped with this very well. The care she received never faltered. Mum passed away on the 17th Jan 2020. The care home allowed us to have the wake at the home and they really did her well.
Thank you so much Susan for your kind words, Mum will be missed very much, as will you visiting her.
Excellent care and empathy. Always keeps me informed of any health issues etc.
Thank you for your review. Each service user is unique and comes with their own past lives, culture and individuality which make them into the person who we care for and this makes our job rewarding just by seeing that we do make a difference.
The staff are very friendly and caring towards residents and visitors. They go above and beyond what I expected of them.
My mum has been in Hawthorn Lodge now for almost 2 years. I am so grateful for the care and kindness shown to her. When she is ill, we are kept informed and her GP contacted without delay. My mum's dementia is advanced, so it is difficult for her to join in with activities but she is provided with pampering, hand massages and her feet tap to the music when artist are on. Management and staff are always approachable, professional and kind.
Thank you so much for your kind remarks, your mum is well-loved.
Very impressed with home and staff.
I have always found Hawthorn Lodge very good and with my mother-in-law is happy there and loves her flat. She likes watching television in her room but if she wants company, she goes into one of the lounges. I have no problems with the staff of the way she is looked after. Thank you.
I find the home very friendly, staff are good and helpful. The decor of the home is very good.
Thank you, Michael, I know your wife looks forward to her trips out with you. Let's hope you can join us on some of our outings we have planned for this year.
I was very reluctant for my father going into care but my mind was put to rest early on, made me and my dad a part of Hawthorn Lodge family and can carry on with daily life knowing my dad is safe.
Thank you so much for those compliments Neil, we look forward to seeing you each day and it is lovely seeing you and your dad together, you're a welcome member of the family.
Staff and management very helpful at all times. My mum has had a good time since she has been here.
Thank you very much for your kind review Steven, any time you have anything you wish to talk about, just pop in to see me or give me a ring.
My experience has been very good, I have met my love for the rest of my life living at Hawthorn Lodge.
They understand hs illness but still treat him as "normal". He's able to laugh and joke with all.
Thank you Tanya for your kind review. It is our aim to maintain the independence and individualism of all our service users. Autonomy and person centred care is our mantra.
The lounges were spacious and well maintained.
The residents were content and looked well looked after.
The staff were pleasant and helpful.
I have now lived in the care home Hawthorne Lodge in Nottingham for several months and I am happy here. The staff are very helpful and friendly and go out of their way to make the residents feel at ease and happy. There is a good atmosphere here, the residents seem happy. We were treated as individuals, taken on outings, helped with shopping and visitors are made welcome. They have even accepted my pet dog and given me lots of help.
The staff members were very friendly and always found time to listen.
The bedroom and living area were spacious and everything was spotlessly clean.
There is a lovely garden area as well as a range of rooms inside for sitting and socialising, TV and dining.
The home also organised trips out, which gave everyone something to look forward to.
Thank you so much, Hawthorn Lodge.
Staff and management are very friendly and welcoming. Always willing to listen and help my father who has dementia and mobility issues.
As far as I am concerned the home is great and my mother in law is happy. The home has recently been decorated and looks very nice. All the staff are wonderful.
I can only describe what I have seen as a visitor to Hawthorne Lodge. My sister, a resident, has mentioned the quality of the food and drink, activities, facilities, which more than satisfy her requirements. From my observations, all the staff - carers and administrators are helpful and appear to do their best for the residents, medical requirements seem to be well catered for. Night staff regularly check residents, extra facilities, eg. barbecue have been provided, redecoration has taken place, the garden area is a welcome amenity for smokers and non-smokers, as are the 'pets', viz. rabbits, fish, budgerigar and visiting dogs.
This home is a 'home from home'. It is friendly, the staff are kind. It is an inclusive home, without 'airs and graces' just good honest caring staff. They do daily activities, trips out and other themed events. They invite relatives into share activities, food and drinks. Residents can continue to pursue their interests like 'going to the pub',(a bar non-alcoholic). They have pets, music, TV and radio. My father enjoys his time here and is well cared for. Only one thing I would change would be to have it redecorated as a little 'tired'.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2026Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hawthorn Lodge.
There are no upcoming events for Hawthorn Lodge.
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Regal Care Trading Ltd
- 28 Feb 2020Recipient: Regal Care Trading Ltd
- 28 Feb 2019Recipient: Regal Care Trading Ltd
Accreditations
There are no accreditations posted yet for Hawthorn Lodge.
Meet the Team (1)

I joined Regal in July 2025 and am proud to serve as the Home Manager. With over nine years of experience in health and social care management, I bring a strong blend of practical knowledge and academic expertise. I hold a Master’s in Business Administration, a Bachelor’s in IT, a Level 5 Diploma in Leadership and Management in Adult Care, and a Level 7 Diploma in Strategic Management and Leadership. This well-rounded background allows me to oversee both the operational and care aspects of the home effectively. My passion lies in delivering high-quality, person-centred care and creating an environment where residents feel safe, respected, and valued. What motivates me most is seeing the positive impact we make in residents' lives every day and supporting our dedicated team to grow and thrive in their roles.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hawthorn Lodge to verify any information. View our terms and conditions. Hawthorn Lodge has an Enhanced Service -more info.