Hawthorn Lodge

Beckhampton Road, Bestwood Park, Nottingham NG5 5LF
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9.5 29 Reviews
  • Hawthorn Lodge, Nottingham
Part of the Regal Care Trading portfolio, Hawthorn Lodge Care Home is located in a quiet residential area of Bestwood Park, in Nottingham, from where it offers a dementia-related residential care service.

There are sixty luxury bedrooms available in total and service users have the option of sourcing physiotherapy and aromatherapy, as well as taking advantage of a wide range of activities and entertainments organised by the home.

Hawthorn Lodge's skilled care team regularly update care packages to changes in residents' needs, discuss concerns with loved ones and with relevant health professionals.

Recently decoration with added feature wall on entering the home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £650 – £750
  • Self-Funded Residential Dementia Care: £650 – £750
  • RESPITE Self-Funded Residential Care: £650 – £750
  • RESPITE Self-Funded Residential Dementia Care: £650 – £750

Hairdressing and Chiropodist are not included in the fees.
Basis washing items are provided - should named items be required Eg Dove soap then this is also not included.

These prices are only a guideline, please contact Hawthorn Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Hannah Lang (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 25+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (52)

Visiting

  • No restricted times.

Parking

  • Hawthorns have a spacious car park

Hawthorn Lodge Reviews (29)

Total of 29, showing 21-29
9.5

Hawthorn Lodge has a Review Score of 9.5 (9.454) out of 10, based on 9 reviews in the last 2 years. Over all time Hawthorn Lodge has 29 reviews.

Overall Experience

  • 18
  • 11
  • 0
  • 0
  • 0

Date Published

29
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20

Review from Philip g (Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been very good, I have met my love for the rest of my life living at Hawthorn Lodge.

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Review from Tarnya C (Niece of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has settled in very well. He has good relationships with all staff.
They understand hs illness but still treat him as "normal". He's able to laugh and joke with all.

Reply from Jayne Newbutt, Manager at Hawthorn Lodge

Thank you Tanya for your kind review. It is our aim to maintain the independence and individualism of all our service users. Autonomy and person centred care is our mantra.

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Review from E T (Sister of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering, welcomed by the staff who directed us to my sister.
The lounges were spacious and well maintained.
The residents were content and looked well looked after.
The staff were pleasant and helpful.

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Review from Janette H (Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have now lived in the care home Hawthorne Lodge in Nottingham for several months and I am happy here. The staff are very helpful and friendly and go out of their way to make the residents feel at ease and happy. There is a good atmosphere here, the residents seem happy. We were treated as individuals,
taken on outings, helped with shopping and visitors are made welcome. They have even accepted my pet dog and given me lots of help.

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Review from Margaret H (Sister of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was in care for several months before she died and was given kindness and attention which more than satisfied her needs.
The staff members were very friendly and always found time to listen.
The bedroom and living area were spacious and everything was spotlessly clean.
There is a lovely
garden area as well as a range of rooms inside for sitting and socialising, TV and dining.
The home also organised trips out, which gave everyone something to look forward to.
Thank you so much, Hawthorn Lodge.

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Review from Tracey D (Daughter of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff and management are very friendly and welcoming. Always willing to listen and help my father who has dementia and mobility issues.

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Review from E G (Daughter-in-law of Resident) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As far as I am concerned the home is great and my mother in law is happy. The home has recently been decorated and looks very nice. All the staff are wonderful.

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Review from Gillian H (Sister of Resident) published on 5 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only describe what I have seen as a visitor to Hawthorne Lodge. My sister, a resident, has mentioned the quality of the food and drink, activities, facilities, which more than satisfy her requirements. From my observations, all the staff - carers and administrators are helpful and appear to do
their best for the residents, medical requirements seem to be well catered for. Night staff regularly check residents, extra facilities, eg. barbecue have been provided, redecoration has taken place, the garden area is a welcome amenity for smokers and non-smokers, as are the 'pets', viz. rabbits, fish, budgerigar and visiting dogs.

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Review from Sarah C (Daughter of Resident) published on 20 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is a 'home from home'. It is friendly, the staff are kind. It is an inclusive home, without 'airs and graces' just good honest caring staff. They do daily activities, trips out and other themed events. They invite relatives into share activities, food and drinks. Residents can continue to
pursue their interests like 'going to the pub',(a bar non-alcoholic). They have pets, music, TV and radio. My father enjoys his time here and is well cared for. Only one thing I would change would be to have it redecorated as a little 'tired'.

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Current Review Score: 9.5 (9.454)

Overview of Review Score

The Review Score of 9.5 (9.454) out of 10 for Hawthorn Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.804 for Hawthorn Lodge is calculated as follows: ( (83 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 102 Ratings = 4.804

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.65 Points relating to the number of positive Reviews for Hawthorn Lodge is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 9 Positive Reviews ÷ 12 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (4)

Meet the Team (1)

Hannah

Hannah Lang

Job Title: Registered Manager

Joined: 2016

I have worked at Hawthorn Lodge since 2016, and began my journey as a cleaner. Once I started the role, I felt very passionate toward the service users' well-being, and I wanted to become more involved with the service users day to day lives, so I trained as a care assistant. I then began to train as a senior carer because I wanted to expand my knowledge, and this led to me becoming Head of Care in 2022. In 2024, due to unforeseen circumstances within the home, I began to train as a manager, and I received my CQC registration in September 2024.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hawthorn Lodge to verify any information. View our terms and conditions. Hawthorn Lodge has an Enhanced Service - more info.