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Hawthorn Lodge

Beckhampton Road, Bestwood Park, Nottingham, Nottinghamshire NG5 5LF
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They go above and beyond what I expected of them.S K(Daughter of Resident/Service User)
Hawthorn Lodge, Nottingham
Very impressed with home and staff.J M(Son of Resident/Service User)
Hawthorn Lodge, Nottingham
My brother really enjoys it at Hawthorn Lodge.A M(Brother of Resident/Service User)
Hawthorn Lodge, Nottingham

Part of the Regal Care Trading portfolio, Hawthorn Lodge Care Home is located in a quiet residential area of Bestwood Park, in Nottingham, from where it offers a dementia-related residential care service.

There are sixty luxury bedrooms available in total and service users have the option of sourcing physiotherapy and aromatherapy, as well as taking advantage of a wide range of activities and entertainments organised by the home.

Hawthorn Lodge's skilled care...  

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Care Provided by Hawthorn Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£800 - £950£800 - £950
Residential Dementia Care£850 - £1,000£850 - £1,000
Hairdressing and Chiropodist are not included in the fees.
Basis washing items are provided - should named items be required E.g. Dove soap then this is also not included.

Fees are dependent on the Room and the person-centred care

Contact Hawthorn Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rugma Mohan (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 25+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (52)

Visiting

  • No restricted times.

Parking

  • Hawthorns have a spacious car park

Hawthorn Lodge Reviews (39)

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9.8

Hawthorn Lodge has a Review Score of 9.8 (9.817) out of 10, based on 18 reviews in the last 2 years. Over all time Hawthorn Lodge has 39 reviews.

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Showing 39 reviews matching selected criteria
Review from Rita P (Daughter of Resident) published on 7 September 2020 Submitted via Website
Overall Experience

My mum arrived at this care home extremely distressed and suffering from severe dementia. This home brought my mum back from the brink of despair and confusion to the mum we knew and loved. I have no idea how they did this but they did. Suffice to say that when my mum passed she had been her old self for 3 months and both the staff and ourselves were equally as sad to lose her. I could not recommend this home enough. They didn't just care for our mum - they cared for us!

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Review from Susan Y (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience

My mother was in this care home for 9 yrs, the care that she received was extremely good over the years. My mother had vascular dementia and over the last few years mother got quite nasty and lash out. But the care home coped with this very well. The care she received never faltered. Mum passed away on the 17th Jan 2020. The care home allowed us to have the wake at the home and they really did her well.

Reply from Jayne Newbutt, Manager at Hawthorn Lodge

Thank you so much Susan for your kind words, Mum will be missed very much, as will you visiting her.

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Review from G A (Son of Resident) published on 18 December 2019 Submitted via Postal Card
Overall Experience

Excellent care and empathy. Always keeps me informed of any health issues etc.

Reply from Jayne Newbutt, Manager at Hawthorn Lodge

Thank you for your review. Each service user is unique and comes with their own past lives, culture and individuality which make them into the person who we care for and this makes our job rewarding just by seeing that we do make a difference.

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Review from S K (Daughter of Resident) published on 25 November 2019 Submitted via Postal Card
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The staff are very friendly and caring towards residents and visitors. They go above and beyond what I expected of them.

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Review from I W (Son of Resident) published on 20 November 2019 Submitted via Postal Card
Overall Experience

My mum has been in Hawthorn Lodge now for almost 2 years. I am so grateful for the care and kindness shown to her. When she is ill, we are kept informed and her GP contacted without delay. My mum's dementia is advanced, so it is difficult for her to join in with activities but she is provided with pampering, hand massages and her feet tap to the music when artist are on. Management and staff are always approachable, professional and kind.

Reply from Jayne Newbutt, Manager at Hawthorn Lodge

Thank you so much for your kind remarks, your mum is well-loved.

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Review from J M (Son of Resident) published on 18 February 2019 Submitted via Postal Card
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Very impressed with home and staff.

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Review from Lyn G (Daughter-in-law of Resident) published on 18 February 2019 Submitted via Postal Card
Overall Experience

I have always found Hawthorn Lodge very good and with my mother-in-law is happy there and loves her flat. She likes watching television in her room but if she wants company, she goes into one of the lounges. I have no problems with the staff of the way she is looked after. Thank you.

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Review from Michael N (Husband of Resident) published on 12 February 2019 Submitted via Postal Card
Overall Experience

I find the home very friendly, staff are good and helpful. The decor of the home is very good.

Reply from Jayne Newbutt, Manager at Hawthorn Lodge

Thank you, Michael, I know your wife looks forward to her trips out with you. Let's hope you can join us on some of our outings we have planned for this year.

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Review from Neil L (Son of Resident) published on 6 February 2019 Submitted via Postal Card
Overall Experience

I was very reluctant for my father going into care but my mind was put to rest early on, made me and my dad a part of Hawthorn Lodge family and can carry on with daily life knowing my dad is safe.

Reply from Jayne Newbutt, Manager at Hawthorn Lodge

Thank you so much for those compliments Neil, we look forward to seeing you each day and it is lovely seeing you and your dad together, you're a welcome member of the family.

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Review from Steven S (Son of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience

Staff and management very helpful at all times. My mum has had a good time since she has been here.

Reply from Jayne Newbutt, Manager at Hawthorn Lodge

Thank you very much for your kind review Steven, any time you have anything you wish to talk about, just pop in to see me or give me a ring.

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Review from Philip g (Resident / Service User) published on 16 October 2018 Submitted via Postal Card
Overall Experience

My experience has been very good, I have met my love for the rest of my life living at Hawthorn Lodge.

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Review from Tarnya C (Niece of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience
My uncle has settled in very well. He has good relationships with all staff.

They understand hs illness but still treat him as "normal". He's able to laugh and joke with all.

Reply from Jayne Newbutt, Manager at Hawthorn Lodge

Thank you Tanya for your kind review. It is our aim to maintain the independence and individualism of all our service users. Autonomy and person centred care is our mantra.

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Review from E T (Sister of Resident) published on 21 March 2018 Submitted via Postal Card
Overall Experience
On entering, welcomed by the staff who directed us to my sister.
The lounges were spacious and well maintained.
The residents were content and looked well looked after.

The staff were pleasant and helpful.

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Review from Janette H (Resident / Service User) published on 24 January 2018 Submitted via Postal Card
Overall Experience

I have now lived in the care home Hawthorne Lodge in Nottingham for several months and I am happy here. The staff are very helpful and friendly and go out of their way to make the residents feel at ease and happy. There is a good atmosphere here, the residents seem happy. We were treated as individuals, taken on outings, helped with shopping and visitors are made welcome. They have even accepted my pet dog and given me lots of help.

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Review from Margaret H (Sister of Resident) published on 23 November 2017 Submitted via Postal Card
Overall Experience
My sister was in care for several months before she died and was given kindness and attention which more than satisfied her needs.
The staff members were very friendly and always found time to listen.
The bedroom and living area were spacious and everything was spotlessly clean.
There is a lovely garden area as well as a range of rooms inside for sitting and socialising, TV and dining.
The home also organised trips out, which gave everyone something to look forward to.

Thank you so much, Hawthorn Lodge.

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Review from Tracey D (Daughter of Resident) published on 24 May 2017 Submitted via Postal Card
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Staff and management are very friendly and welcoming. Always willing to listen and help my father who has dementia and mobility issues.

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Review from E G (Daughter-in-law of Resident) published on 26 July 2016 Submitted via Postal Card
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As far as I am concerned the home is great and my mother in law is happy. The home has recently been decorated and looks very nice. All the staff are wonderful.

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Review from Gillian H (Sister of Resident) published on 5 July 2016 Submitted via Postal Card
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I can only describe what I have seen as a visitor to Hawthorne Lodge. My sister, a resident, has mentioned the quality of the food and drink, activities, facilities, which more than satisfy her requirements. From my observations, all the staff - carers and administrators are helpful and appear to do their best for the residents, medical requirements seem to be well catered for. Night staff regularly check residents, extra facilities, eg. barbecue have been provided, redecoration has taken place, the garden area is a welcome amenity for smokers and non-smokers, as are the 'pets', viz. rabbits, fish, budgerigar and visiting dogs.

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Review from Sarah C (Daughter of Resident) published on 20 June 2016 Submitted via Postal Card
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This home is a 'home from home'. It is friendly, the staff are kind. It is an inclusive home, without 'airs and graces' just good honest caring staff. They do daily activities, trips out and other themed events. They invite relatives into share activities, food and drinks. Residents can continue to pursue their interests like 'going to the pub',(a bar non-alcoholic). They have pets, music, TV and radio. My father enjoys his time here and is well cared for. Only one thing I would change would be to have it redecorated as a little 'tired'.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 April 2026
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

Rugma Mohan
Rugma MohanJob Title:Registered ManagerJoined: 2025

I joined Regal in July 2025 and am proud to serve as the Home Manager. With over nine years of experience in health and social care management, I bring a strong blend of practical knowledge and academic expertise. I hold a Master’s in Business Administration, a Bachelor’s in IT, a Level 5 Diploma in Leadership and Management in Adult Care, and a Level 7 Diploma in Strategic Management and Leadership. This well-rounded background allows me to oversee both the operational and care aspects of the home effectively. My passion lies in delivering high-quality, person-centred care and creating an environment where residents feel safe, respected, and valued. What motivates me most is seeing the positive impact we make in residents' lives every day and supporting our dedicated team to grow and thrive in their roles.

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