Hawthorn Lodge

Beckhampton Road, Bestwood Park, Nottingham NG5 5LF
Review Us
9.9 34 Reviews
  • Hawthorn Lodge, Nottingham
Part of the Regal Care Trading portfolio, Hawthorn Lodge Care Home is located in a quiet residential area of Bestwood Park, in Nottingham, from where it offers a dementia-related residential care service.

There are sixty luxury bedrooms available in total and service users have the option of sourcing physiotherapy and aromatherapy, as well as taking advantage of a wide range of activities and entertainments organised by the home.

Hawthorn Lodge's skilled care team regularly update care packages to changes in residents' needs, discuss concerns with loved ones and with relevant health professionals.

Recently decoration with added feature wall on entering the home.
Show Hawthorn Lodge on the Map

Care Provided by Hawthorn Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £800 – £950
  • Self-Funded Residential Dementia Care: £850 – £1000
  • RESPITE Self-Funded Residential Care: £800 – £950
  • RESPITE Self-Funded Residential Dementia Care: £850 – £1000

Hairdressing and Chiropodist are not included in the fees.
Basis washing items are provided - should named items be required E.g. Dove soap then this is also not included.
Fees are dependent on the Room and the person-centred care

These prices are only a guideline, please contact Hawthorn Lodge to find out the exact price for your requirements.

Contact Hawthorn Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hawthorn Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Hannah Lang (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 25+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (52)

Visiting

  • No restricted times.

Parking

  • Hawthorns have a spacious car park

Hawthorn Lodge Reviews (34)

9.9

Hawthorn Lodge has a Review Score of 9.9 (9.927) out of 10, based on 14 reviews in the last 2 years.
Over all time Hawthorn Lodge has 34 reviews.

Overall Experience
  • 24
  • 10
  • 0
  • 0
  • 0
Date Published
  • 34
  • 10
  • 12
  • 14
  • 20
Reviewer Connection to Hawthorn Lodge
  • 10
  • 6
  • 4
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
Total of 34, showing 21-34
Review from J M (Son of Resident) published on 18 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with home and staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lyn G (Daughter-in-law of Resident) published on 18 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found Hawthorn Lodge very good and with my mother-in-law is happy there and loves her flat. She likes watching television in her room but if she wants company, she goes into one of the lounges. I have no problems with the staff of the way she is looked after. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael N (Husband of Resident) published on 12 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the home very friendly, staff are good and helpful. The decor of the home is very good.
Reply from Jayne Newbutt, Manager at Hawthorn Lodge

Thank you, Michael, I know your wife looks forward to her trips out with you. Let's hope you can join us on some of our outings we have planned for this year.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Neil L (Son of Resident) published on 6 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very reluctant for my father going into care but my mind was put to rest early on, made me and my dad a part of Hawthorn Lodge family and can carry on with daily life knowing my dad is safe.
Reply from Jayne Newbutt, Manager at Hawthorn Lodge

Thank you so much for those compliments Neil, we look forward to seeing you each day and it is lovely seeing you and your dad together, you're a welcome member of the family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven S (Son of Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff and management very helpful at all times. My mum has had a good time since she has been here.
Reply from Jayne Newbutt, Manager at Hawthorn Lodge

Thank you very much for your kind review Steven, any time you have anything you wish to talk about, just pop in to see me or give me a ring.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Philip g (Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been very good, I have met my love for the rest of my life living at Hawthorn Lodge.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tarnya C (Niece of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has settled in very well. He has good relationships with all staff.
They understand hs illness but still treat him as "normal". He's able to laugh and joke with all.
Reply from Jayne Newbutt, Manager at Hawthorn Lodge

Thank you Tanya for your kind review. It is our aim to maintain the independence and individualism of all our service users. Autonomy and person centred care is our mantra.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E T (Sister of Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering, welcomed by the staff who directed us to my sister.
The lounges were spacious and well maintained.
The residents were content and looked well looked after.
The staff were pleasant and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janette H (Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have now lived in the care home Hawthorne Lodge in Nottingham for several months and I am happy here. The staff are very helpful and friendly and go out of their way to make the residents feel at ease and happy. There is a good atmosphere here, the residents seem happy. We were treated as individuals,
taken on outings, helped with shopping and visitors are made welcome. They have even accepted my pet dog and given me lots of help.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret H (Sister of Resident) published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was in care for several months before she died and was given kindness and attention which more than satisfied her needs.
The staff members were very friendly and always found time to listen.
The bedroom and living area were spacious and everything was spotlessly clean.
There is a lovely
garden area as well as a range of rooms inside for sitting and socialising, TV and dining.
The home also organised trips out, which gave everyone something to look forward to.
Thank you so much, Hawthorn Lodge.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tracey D (Daughter of Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff and management are very friendly and welcoming. Always willing to listen and help my father who has dementia and mobility issues.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E G (Daughter-in-law of Resident) published on 26 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As far as I am concerned the home is great and my mother in law is happy. The home has recently been decorated and looks very nice. All the staff are wonderful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian H (Sister of Resident) published on 5 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only describe what I have seen as a visitor to Hawthorne Lodge. My sister, a resident, has mentioned the quality of the food and drink, activities, facilities, which more than satisfy her requirements. From my observations, all the staff - carers and administrators are helpful and appear to do
their best for the residents, medical requirements seem to be well catered for. Night staff regularly check residents, extra facilities, eg. barbecue have been provided, redecoration has taken place, the garden area is a welcome amenity for smokers and non-smokers, as are the 'pets', viz. rabbits, fish, budgerigar and visiting dogs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah C (Daughter of Resident) published on 20 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This home is a 'home from home'. It is friendly, the staff are kind. It is an inclusive home, without 'airs and graces' just good honest caring staff. They do daily activities, trips out and other themed events. They invite relatives into share activities, food and drinks. Residents can continue to
pursue their interests like 'going to the pub',(a bar non-alcoholic). They have pets, music, TV and radio. My father enjoys his time here and is well cared for. Only one thing I would change would be to have it redecorated as a little 'tired'.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for Hawthorn Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.927 for Hawthorn Lodge is calculated as follows: ( (153 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 164 Ratings = 4.927
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hawthorn Lodge is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (1)

Hannah

Hannah Lang

Job Title: Registered Manager Joined: 2016

I have worked at Hawthorn Lodge since 2016, and began my journey as a cleaner. Once I started the role, I felt very passionate toward the service users' well-being, and I wanted to become more involved with the service users day to day lives, so I trained as a care assistant. I then began to train as a senior carer because I wanted to expand my knowledge, and this led to me becoming Head of Care in 2022. In 2024, due to unforeseen circumstances within the home, I began to train as a manager, and I received my CQC registration in September 2024.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hawthorn Lodge to verify any information. View our terms and conditions. Hawthorn Lodge has an Enhanced Service - more info.