Hawthorn Lodge

My mum arrived at this care home extremely distressed and suffering from severe dementia. This home brought my mum back from the brink of despair and confusion to the mum we knew and loved. I have no idea how they did this but they did. Suffice to say that when my mum passed she had been her old self for 3 months and both the staff and ourselves were equally as sad to lose her. I could not recommend this home enough. They didn't just care for our mum - they cared for us!

My mother was in this care home for 9 yrs, the care that she received was extremely good over the years. My mother had vascular dementia and over the last few years mother got quite nasty and lash out. But the care home coped with this very well. The care she received never faltered. Mum passed away on the 17th Jan 2020. The care home allowed us to have the wake at the home and they really did her well.

Excellent care and empathy. Always keeps me informed of any health issues etc.

The staff are very friendly and caring towards residents and visitors. They go above and beyond what I expected of them.

My mum has been in Hawthorn Lodge now for almost 2 years. I am so grateful for the care and kindness shown to her. When she is ill, we are kept informed and her GP contacted without delay. My mum's dementia is advanced, so it is difficult for her to join in with activities but she is provided with pampering, hand massages and her feet tap to the music when artist are on. Management and staff are always approachable, professional and kind.

Very impressed with home and staff.

I have always found Hawthorn Lodge very good and with my mother-in-law is happy there and loves her flat. She likes watching television in her room but if she wants company, she goes into one of the lounges. I have no problems with the staff of the way she is looked after. Thank you.

I find the home very friendly, staff are good and helpful. The decor of the home is very good.

I was very reluctant for my father going into care but my mind was put to rest early on, made me and my dad a part of Hawthorn Lodge family and can carry on with daily life knowing my dad is safe.

Staff and management very helpful at all times. My mum has had a good time since she has been here.

My experience has been very good, I have met my love for the rest of my life living at Hawthorn Lodge.

They understand hs illness but still treat him as "normal". He's able to laugh and joke with all.

The staff were pleasant and helpful.

I have now lived in the care home Hawthorne Lodge in Nottingham for several months and I am happy here. The staff are very helpful and friendly and go out of their way to make the residents feel at ease and happy. There is a good atmosphere here, the residents seem happy. We were treated as individuals, taken on outings, helped with shopping and visitors are made welcome. They have even accepted my pet dog and given me lots of help.

Thank you so much, Hawthorn Lodge.

Staff and management are very friendly and welcoming. Always willing to listen and help my father who has dementia and mobility issues.

As far as I am concerned the home is great and my mother in law is happy. The home has recently been decorated and looks very nice. All the staff are wonderful.

I can only describe what I have seen as a visitor to Hawthorne Lodge. My sister, a resident, has mentioned the quality of the food and drink, activities, facilities, which more than satisfy her requirements. From my observations, all the staff - carers and administrators are helpful and appear to do their best for the residents, medical requirements seem to be well catered for. Night staff regularly check residents, extra facilities, eg. barbecue have been provided, redecoration has taken place, the garden area is a welcome amenity for smokers and non-smokers, as are the 'pets', viz. rabbits, fish, budgerigar and visiting dogs.

This home is a 'home from home'. It is friendly, the staff are kind. It is an inclusive home, without 'airs and graces' just good honest caring staff. They do daily activities, trips out and other themed events. They invite relatives into share activities, food and drinks. Residents can continue to pursue their interests like 'going to the pub',(a bar non-alcoholic). They have pets, music, TV and radio. My father enjoys his time here and is well cared for. Only one thing I would change would be to have it redecorated as a little 'tired'.