The Clough

The Clough is the ideal solution for my mother who is going on 92. The home is clean - food is excellent and the staff are fabulous - very caring and sympathetic to the issues of the elderly and infirm. Myself/brother or sister who is a district nurse are all in agreement it's 10 out of 10. The manager and all staff fab. In a lovely setting with good grounds and facility for sitting out in the gardens.

Dad is 98 and up til 3 months ago lived at home independently, this was getting harder and harder for our family to cope. We placed Dad in the Clough for respite and he has stayed there ever since, giving us the family peace of mind. We are extremely happy with the love and care Dad receives. He loves his meals, he always looks smart and clean. Nothing is too much trouble for the staff they are all very attentive, friendly, patient, caring and kind. It's like being in one big happy family. We are so pleased we chose the Clough.

We as a family, are delighted with the care our mother receives at The Clough. Whenever we visit, which is very frequently, the atmosphere is lovely, like one big family. The carers and management are excellent and always welcome any discussion we wish to have regarding Mum. Our Father, who is also elderly is welcomed with open arms when he visits and he often stays to lunch. Any concerns we may have about Mums health or well being are always dealt with immediately with compassion and understanding. We would 'HIGHLY' recommend The Clough to anyone looking for a care home for their relative. The peace of mind we have is comforting.

The staff are always helpful and caring. Residents are treated with dignity. Nothing is too much work for them.
Each resident is dealt with separately - concerns that they have are resolved. E.g. Mum lost her 'bag' and immediately the staff looked for it and replaced the battery in her hearing aid immediately. Little things mean a lot!

I have always found the staff to be very caring and efficient in their duties; always friendly and approachable.
The home seems well-managed with very high standards of hygiene and cleanliness maintained. My mother has been a resident here for eight months now and has settled in nicely - she seems totally at home!
She is happy here, is eating well and is always well dressed and healthy looking when ever I come to visit.
I would definitely recommend The Clough as a residential care home of choice.

My Mum was 105 in June 2017, she has been in the home since just before her 100th birthday. She entered at a very low point in her life and it is my belief that the care she has received by the staff over the last 5 years at the home is the reason she is still with us today.
I love visiting her at The Clough because of its friendly atmosphere.

My mum has been a resident in The Clough for 10 months, she is 94 and dreaded going into care. However, she has loved the carers from her first day and now regards it as her home, where she is surrounded by an atmosphere of loving care and patience. All the staff adapt to her mood swings, by chatting and sharing jokes most days, or simply talking quietly other days. It is very noticeable that she is treated with dignity and offered many choices which are extremely important to her.

This is a lovely, clean and spacious home with delicious home cooked food. We have always found the staff to be kind, caring and professional at all times both with their residents and visitors. As mums conditions deteriorated my sister and I could not fault their specialised care she has and the support we received from Manager and staff.

My mum has been in The Clough for many years. She has always been given the utmost respect by all staff members, as have I. All staff are caring and always display much attention to needs. The home is a pleasant place with a friendly but professional atmosphere.

Mum has only been at The Clough for 5 weeks but we have been very happy with the care she has received. All the staff are very helpful and caring, nothing is too much trouble for them.

During my visit of 3 months to Bolton I was visiting my sister on a daily basis. At all times I witnessed excellent staff care, meals served promptly and presented so invitingly. Cleanliness always a priority. Most days arriving early in the morning around 9am. Residents rooms are cleaned and residents washed/dressed either finishing breakfast or gathered in lounge or library. Overall excellent residential care home.