The Clough

My Dad stayed at the Clough this year for 3 months whilst he was having work done on his house. I found the Clough to be a lovely home and the staff were brilliant with him. Management was very approachable and often called to reassure me as I was worried. Turns out he loved it and he looked really good and well when we brought him back home. Thank you to The Clough.

I went to see the Clough after making a call on the same day and I was encouraged to come that day without needing an appointment. I am potentially looking for a new home for my Mum who has Alzheimer's and lives in a care home outside Bolton. I was encouraged to view the Clough after a chance meeting with their cook, who was extremely proud of where she worked and really enthusiastic about how good the home was. I had shared my concerns about my Mum during a casual conversation about what she did for a living! I was welcomed warmly by the manager and she immediately seemed warm, empathetic and caring and was quickly able to make a connection with a family member looking after a loved relative. I explained the reason for my visit and after providing PPE, she showed me around the home and an available room. I was a keen observer of all aspects of the home without making this too obvious but I saw that this was a manager, extremely proud of the care she provided.

Had to place my mum into care for a short period. I was recommended The Clough by a relative and luckily there was a bed for her. I was naturally apprehensive but after being invited round by the manager, both mum and I felt a lot more settled and reassured about her stay there. The home was clean and seemed to be well organised. Staff were pleasant and happy to help out with anything. Mum said the food was good and meals came with choices but the desserts were even better! Mum likes to have a lay in bed and get up about 9am, then she’s ready to get washed and dressed for the day. She would always receive help with this each morning then after breakfast, she would sit by the window looking out to the beautiful well kept gardens. There was usually something going on each day that she would take part in and enjoyed the company of a couple of other ladies there. All in all, I was very happy with the service provided to mum and would highly recommend to other families.

Excellent care home. Having to move my mum from another care home due to failures we had lost faith in the care system. My mum's been at The Clough for several months and we visit daily. The staff are well trained but more importantly kind. The home is managed well and any issue is dealt with promptly. My mum is treated like a person and not just a resident. The fees are reasonable and the facilities clean. Would recommend any family needing care for a family member to visit this care home.

Our family are so happy that my Aunt has found a new home at The Clough Care Home in Bolton. At 90+ years of age she had been having such a difficult time taking care of herself and suffered from terrible loneliness. Now she is so well cared for, she eats heartily every day, sleeps a peaceful sleep every night and socializes all day with her new friends. The staff and management at The Clough are so kind and caring as well as experienced and very capable. I am very comfortable leaving my Aunt in their hands.

I was very reluctant to leave Mum in respite but I needn't have worried. The staff are very kind and caring and my mum is being very well looked after. I am very pleased with the way the staff and management run the Clough. It's very clean and tidy when we visit. My mum is well cared for and she is very happy there. There is always someone available to speak to even though we know how busy it can be. I was initially very anxious and I must have called the manager 20 times in the first week. Thank you for understanding and always getting back to me asap.

Our relative is currently here having respite care. We can't thank this home enough for the sense of comfort which we have, knowing that our relative is being cared for and looked after. He was quite confused on admission and now he seems to be doing so much better. All thanks to the staff. The management team have been really good and the lady in charge has helped us understand the processess. Communication is good also. He is a funny soul and we can see the true character shining through, which we have not seen for a while. Thank you for all your support during quite a stressful period of our lives.

If you think your relative can live on a slice of toast and a pudding every day then this is the place for them.

My Mum lived at the Clough, in Bolton, Lancashire, for the last two years of her life. She had dementia and needed to be looked after and feel at home. The Clough was a wonderful place for her. Aside from being warm, safe and well-fed, she was made to feel at home by lovely staff. They also managed to entertain, in the very difficult covid period. I cannot speak highly enough of them and can recommend them to any family in a similar position.

Our mother has been a resident at The Clough for two years now and we are very satisfied with the care she has received. In my opinion, the best thing about The Clough is the excellent staff. They are so friendly and caring and are dealing with the current coronavirus fantastically.

The home is a very friendly place that seems to be a caring and relaxed environment. All residents are spoken to using their first name and carers are aware of the needs of the residents.

Dad is 98 and up til 3 months ago lived at home independently, this was getting harder and harder for our family to cope. We placed Dad in the Clough for respite and he has stayed there ever since, giving us the family peace of mind. We are extremely happy with the love and care Dad receives. He loves his meals, he always looks smart and clean. Nothing is too much trouble for the staff they are all very attentive, friendly, patient, caring and kind. It's like being in one big happy family. We are so pleased we chose the Clough.

The Clough is the ideal solution for my mother who is going on 92. The home is clean - food is excellent and the staff are fabulous - very caring and sympathetic to the issues of the elderly and infirm. Myself/brother or sister who is a district nurse are all in agreement it's 10 out of 10. The manager and all staff fab. In a lovely setting with good grounds and facility for sitting out in the gardens.

Each resident is dealt with separately - concerns that they have are resolved. E.g. Mum lost her 'bag' and immediately the staff looked for it and replaced the battery in her hearing aid immediately. Little things mean a lot!

We as a family, are delighted with the care our mother receives at The Clough. Whenever we visit, which is very frequently, the atmosphere is lovely, like one big family. The carers and management are excellent and always welcome any discussion we wish to have regarding Mum. Our Father, who is also elderly is welcomed with open arms when he visits and he often stays to lunch. Any concerns we may have about Mums health or well being are always dealt with immediately with compassion and understanding. We would 'HIGHLY' recommend The Clough to anyone looking for a care home for their relative. The peace of mind we have is comforting.

I would definitely recommend The Clough as a residential care home of choice.

I love visiting her at The Clough because of its friendly atmosphere.

My mum has been a resident in The Clough for 10 months, she is 94 and dreaded going into care. However, she has loved the carers from her first day and now regards it as her home, where she is surrounded by an atmosphere of loving care and patience. All the staff adapt to her mood swings, by chatting and sharing jokes most days, or simply talking quietly other days. It is very noticeable that she is treated with dignity and offered many choices which are extremely important to her.

This is a lovely, clean and spacious home with delicious home cooked food. We have always found the staff to be kind, caring and professional at all times both with their residents and visitors. As mums conditions deteriorated my sister and I could not fault their specialised care she has and the support we received from Manager and staff.

My mum has been in The Clough for many years. She has always been given the utmost respect by all staff members, as have I. All staff are caring and always display much attention to needs. The home is a pleasant place with a friendly but professional atmosphere.