Whitefield House

26 Church Lane, Whitefield, Bury, Manchester M45 7NF
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9.8 36 Reviews
  • Whitefield House, Manchester
Whitefield House is an exceptional residential care home that is tastefully furnished to promote a relaxing and caring environment within a safe family atmosphere.

As a small family run business, they pride themselves to have developed an excellent reputation for providing outstanding care.

They also promote a high level of community engagement and offer a wide range of activities tailored to meet residents' individual interests.
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Care Provided by Whitefield House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Whitefield House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Whitefield House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Gabrielle Macdonald (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (40)

Visiting

  • Visitors welcome any time of the day, however they are asked to avoid meal times if possible as this tends to be a busy period whilst assisting residents.

Parking

  • Ample onsite parking is available.

Whitefield House Reviews (36)

9.8

Whitefield House has a Review Score of 9.8 (9.840) out of 10, based on 12 reviews in the last 2 years.
Over all time Whitefield House has 36 reviews.

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Total of 36, showing 21-36
Review from Eileen S (Daughter-in-law of Resident) published on 10 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum-in-law was a resident for over 3years at Whitefield House; she felt the staff were more like her friends as well as her carer. They always went the extra mile for her if she needed anything or just wanted someone to talk to. She always enjoyed the regular weekly activities. Sadly, my Mum-in-law
passed away from COVID 19 in April, she was given professional, caring and constant care during this pandemic. We were kept up to date by the staff due to us not being able to visit. We have made many friends of the staff, and I would highly recommend Whitefield House for anyone who has a loved one needing 24hours care.
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Review from J S (Cousin of Resident) published on 5 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
6 Years ago my relative decided to go to live at Whitefield House when she could no longer care for herself and her physical and mental health were deteriorating. In a very short time, she showed signs of improvement as she was cared for, and enjoyed social activities and eating together. Problems arose
as she began to develop dementia, but at all times staff worked with her best interest at heart, treating her with politeness and dignity. I am very grateful for the loving care that she has received in her final years.
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Review from Stephen M (Son of Resident) published on 9 October 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father had to go into urgent respite care in August 2019. Whitefield House had a vacant room and after a home visit, agreed to take my father into their care. My father suffers from vascular dementia and had started wandering. The staff took wonderful care of him and took over all of his personal
needs. From losing weight rapidly, he started to gain. They reassured him and within days, he had settled down. I cannot praise them enough, for they looked after him with dignity and understanding. They were always open to re-assuring me of his mental and physical well being. For the first time in 4 years, I knew my father was safe.
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Review from H G (Daughter of Resident) published on 10 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found Whitefield House to be a caring home. Certain members of staff go beyond to ensure my mum is cared for. However, some do not. Meals are superb. Environm ent is also good. My Mum doesn't like the activities but no encouragement is made to get her involved. However, the home does regularly
a "special event", Halloween, Summer Party etc which are wonderful and a total credit to the home and all the staff.
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Review from Louise W (Daughter of Resident) published on 29 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum moved into Whitefield House in February from her own home. Staff and management ensured a smooth and easy transition into full-time residential care. Staff are caring and easily approachable. Meals are of good quality and snacks available throughout the day. My mum looks well cared for and has
settled in well over the last few months. Wouldn't hesitate to recommend Whitefield House. Activities that are arranged are fun and include all residents.
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Review from Jeffrey D (Son of Resident) published on 29 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family experience in dealing with Whitefield House has been life-changing. My mother went into Whitefield House in December 2017 and has been looked after superbly well ever since. The management and staff are superb and every element of care my mother continues to receive is excellent.
We cannot
speak highly enough of the whole care process in place and are totally content that my mother is receiving the best care possible.
The turnover of staff is negligible which is very important as my mother has got to know and love the carers who look after her.
We cannot fault anything at Whitefield House and therefore have no hesitation in completing every option listed as 'Excellent'.
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Review from Sheila (Daughter of Resident) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we were looking for a placement for mum, we were extremely impressed when visited Whitefield house. The staff were very informative and answered all of our questions openly. From saying that we would like mum to live here, the assessment was undertaken promptly and we were over the moon when we
were informed that mum had been offered a place. It was not just finding the right environment but also finding a placement that could deliver the specialist care mum needed. (we had look at 26 Homes before making our choice)
The home is comfortable, clean and very home-like and staff are always happy to help. Care staff and management are approachable and have given us honest feedback on how mum was settling and adjusting in the first few months, which was a worrying time for all. I would not hesitate to recommend Whitefield House.
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Review from Geoffrey C (Son of Resident) published on 8 February 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
As I live out of the country, when I came back to visit over the Christmas period, I was very impressed by the standards of the card home. My mother appeared to be taken care of and was in good hands. The staff were extremely friendly and helpful.
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Review from Mary M (Daughter of Resident) published on 9 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very pleased when my Mother was offered a place at Whitefield House when she needed specialist care for the last year of her life.The home is comfortable and very home-like.


My Mother was very well looked-after, and particularly enjoyed the good food and hot cups of tea. As she became more

dependent, her care was adjusted appropriately to meet her needs. She had a lovely room overlooking, and with access to, the garden, and was able to enjoy the opportunity this afforded to see the flowers and get some exercise.
We as visitors were warmly welcomed by the staff and were always offered refreshment. There was always someone available to talk if we needed to chat or update the home with any information.


I would not hesitate to recommend Whitefield House.

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Review from Lynne S (Daughter of Resident) published on 3 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent!
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Review from L C (Daughter of Resident) published on 11 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum had terminal lung cancer, I kept the care team informed and was assured that mum's needs could be managed (2 staff having undergone end of life training) The care team were excellent throughout. Mum was well cared for and had her needs and her wishes met. They were affectionate towards her and responded
to her need for humour and laughter. Staff contacted me if they were concerned about mum and we discussed the best course of action. At her death mum was in the arms of a carer for which I am very grateful.
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Review from Janet G (Mother of Resident) published on 29 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am thoroughly happy with the fantastic care my mother received at Whitefield House. I never had any worries regarding her care and well being. The staff are excellent, the home immaculate. All care homes should be of such a high standard caring for, and looking after elderly residents. My mum was
very lucky to be looked after by everyone there.
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Review from Sandra J (Daughter-in-law of Resident) published on 9 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff had wonderful care and patience for my mother-in-law. She was very well provided. Always clean - always having attention. Also had a good rapport with all staff - pulled her face at the other residents (when I was visiting).
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Review from Sue C (Daughter of Resident) published on 11 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic home, staff, food. Cannot believe how lucky we have been to find a home so great. Mum loves it there!!
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Review from Stephen M (Son of Resident) published on 1 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since dad arrived in January 2016 (in a very poorly state) he has improved immensely. This is all thanks to the team at this home. They persevered with his lack of appetite and his is now eating 3 meals a day. His overall health now is very good and he is no longer confined to bed.
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Review from Ian W (Son of Resident) published on 3 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I was initially looking for a home for my mother I had a very good and productive talk with the home manager. She completely answered all of my questions and left me with a good feeling. I subsequently visited Whitefield House and found it to be very good indeed with good facilities. My mother
subsequently moved in shortly afterwards and quickly settled in. My mother had dementia and needed help with certain things. This was given very well by the staff who handled things very professionally. When my mother died everything was handled very well by the staff. I feel she was extremely well looked after by a very caring staff. I would recommend Whitefield House to anyone.
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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Whitefield House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Whitefield House is calculated as follows: ( (121 Excellents x 5) + (23 Goods x 4) ) ÷ 144 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Whitefield House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 25 Oct 2025

Beautiful single en-suite room available.

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