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As a small family run business, they pride themselves to have developed an excellent reputation for providing outstanding care.
They also promote a high level of community engagement and offer a wide range of activities tailored to meet residents' individual interests.
Care Provided by Whitefield House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Whitefield House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Whitefield Care
- Private Owned
Person in charge
- Gabrielle Macdonald(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (40)
Visiting
- Visitors welcome any time of the day, however they are asked to avoid meal times if possible as this tends to be a busy period whilst assisting residents.
Parking
- Ample onsite parking is available.
Whitefield House Reviews (37)
Whitefield House has a Review Score of 9.3 (9.320) out of 10, based on 7 reviews in the last 2 years.
Over all time Whitefield House has 37 reviews.
I felt, as did all the family, that she was given excellent care and was always treated with dignity. The kitchen staff went out of their way to be helpful and to accommodate my mum's limited palate!
Overall, I am so pleased we chose Whitefield House for Mum.
My Mum-in-law was a resident for over 3years at Whitefield House; she felt the staff were more like her friends as well as her carer. They always went the extra mile for her if she needed anything or just wanted someone to talk to. She always enjoyed the regular weekly activities. Sadly, my Mum-in-law passed away from COVID 19 in April, she was given professional, caring and constant care during this pandemic. We were kept up to date by the staff due to us not being able to visit. We have made many friends of the staff, and I would highly recommend Whitefield House for anyone who has a loved one needing 24hours care.
6 Years ago my relative decided to go to live at Whitefield House when she could no longer care for herself and her physical and mental health were deteriorating. In a very short time, she showed signs of improvement as she was cared for, and enjoyed social activities and eating together. Problems arose as she began to develop dementia, but at all times staff worked with her best interest at heart, treating her with politeness and dignity. I am very grateful for the loving care that she has received in her final years.
My father had to go into urgent respite care in August 2019. Whitefield House had a vacant room and after a home visit, agreed to take my father into their care. My father suffers from vascular dementia and had started wandering. The staff took wonderful care of him and took over all of his personal needs. From losing weight rapidly, he started to gain. They reassured him and within days, he had settled down. I cannot praise them enough, for they looked after him with dignity and understanding. They were always open to re-assuring me of his mental and physical well being. For the first time in 4 years, I knew my father was safe.
I have found Whitefield House to be a caring home. Certain members of staff go beyond to ensure my mum is cared for. However, some do not. Meals are superb. Environm ent is also good. My Mum doesn't like the activities but no encouragement is made to get her involved. However, the home does regularly a "special event", Halloween, Summer Party etc which are wonderful and a total credit to the home and all the staff.
My mum moved into Whitefield House in February from her own home. Staff and management ensured a smooth and easy transition into full-time residential care. Staff are caring and easily approachable. Meals are of good quality and snacks available throughout the day. My mum looks well cared for and has settled in well over the last few months. Wouldn't hesitate to recommend Whitefield House. Activities that are arranged are fun and include all residents.
We cannot speak highly enough of the whole care process in place and are totally content that my mother is receiving the best care possible.
The turnover of staff is negligible which is very important as my mother has got to know and love the carers who look after her.
We cannot fault anything at Whitefield House and therefore have no hesitation in completing every option listed as 'Excellent'.
The home is comfortable, clean and very home-like and staff are always happy to help. Care staff and management are approachable and have given us honest feedback on how mum was settling and adjusting in the first few months, which was a worrying time for all. I would not hesitate to recommend Whitefield House.
As I live out of the country, when I came back to visit over the Christmas period, I was very impressed by the standards of the card home. My mother appeared to be taken care of and was in good hands. The staff were extremely friendly and helpful.
We were very pleased when my Mother was offered a place at Whitefield House when she needed specialist care for the last year of her life.The home is comfortable and very home-like.
My Mother was very well looked-after, and particularly enjoyed the good food and hot cups of tea. As she became more dependent, her care was adjusted appropriately to meet her needs. She had a lovely room overlooking, and with access to, the garden, and was able to enjoy the opportunity this afforded to see the flowers and get some exercise.We as visitors were warmly welcomed by the staff and were always offered refreshment. There was always someone available to talk if we needed to chat or update the home with any information.
I would not hesitate to recommend Whitefield House.
Excellent!
Mum had terminal lung cancer, I kept the care team informed and was assured that mum's needs could be managed (2 staff having undergone end of life training) The care team were excellent throughout. Mum was well cared for and had her needs and her wishes met. They were affectionate towards her and responded to her need for humour and laughter. Staff contacted me if they were concerned about mum and we discussed the best course of action. At her death mum was in the arms of a carer for which I am very grateful.
I am thoroughly happy with the fantastic care my mother received at Whitefield House. I never had any worries regarding her care and well being. The staff are excellent, the home immaculate. All care homes should be of such a high standard caring for, and looking after elderly residents. My mum was very lucky to be looked after by everyone there.
The staff had wonderful care and patience for my mother-in-law. She was very well provided. Always clean - always having attention. Also had a good rapport with all staff - pulled her face at the other residents (when I was visiting).
Fantastic home, staff, food. Cannot believe how lucky we have been to find a home so great. Mum loves it there!!
Since dad arrived in January 2016 (in a very poorly state) he has improved immensely. This is all thanks to the team at this home. They persevered with his lack of appetite and his is now eating 3 meals a day. His overall health now is very good and he is no longer confined to bed.
When I was initially looking for a home for my mother I had a very good and productive talk with the home manager. She completely answered all of my questions and left me with a good feeling. I subsequently visited Whitefield House and found it to be very good indeed with good facilities. My mother subsequently moved in shortly afterwards and quickly settled in. My mother had dementia and needed help with certain things. This was given very well by the staff who handled things very professionally. When my mother died everything was handled very well by the staff. I feel she was extremely well looked after by a very caring staff. I would recommend Whitefield House to anyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 12 July 2026Beautiful single en-suite room available.
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