Stansfield Hall Care Home

My dad was in Stansfield Hall for only six months before he passed away. From the minute we left him there, I knew he would be looked after. He had Alzheimer's disease and advanced prostate cancer; he had become very difficult both in mobility and personality. The staff just took it in their stride. Nothing was too much trouble. I just wish we had gotten him in there sooner. My dad was always clean and dressed appropriately. From what I heard, the food was very good; he didn't really have an appetite, so he missed out. He had his own room, which we were able to take his own furniture in as that helped my dad settle. When he became unwell, the manager organised a medical bed with an air mattress to prevent bed sores. And when he eventually reached end-of-life, one of the lovely ladies sat with him through the night, and then she rang me to say he had passed away. I will never forget that she did that. The care home feels very much like home.

My dad was in Stansfield Hall from December 2022 until he passed away on 27 April 2023. He had a terminal condition, poor memory and was at risk of falls. The manager arranged for extra aids in his room to reduce his risk of falls and arranged for a pressure-relieving mattress. All the staff were caring and understanding and showed patience and empathy not only to Dad but to my mum, who is also a resident and also to myself. Communication was very good, and the staff kept us up to date with how Dad was and were quick to act if he became unwell. The night Dad passed away, the manager came in the middle of the night to support us. I am extremely grateful to all the staff for the care Dad received and thankful that Dad's last few months of life were in such a loving, caring and friendly place with people that grew to know Dad as we did. I would also like to thank the staff for the support given to Mum, who is still a resident at Stansfield, regularly checking on her and chatting with her at this sad time.

My mother was a resident at Stansfield Hall from 10th November '22 until she died on 17th May '23. I cannot express how grateful I am to all the staff and management, without exception, for their exemplary treatment of my mother. Having visited her very often in three different residential homes, I've learned the only thing that really matters is the genuine quality of the staff, their deep and sincere involvement in their admirable role, and their genuine interest in the resident's well-being. In all these regards, every single member of the team outshone all my other experiences. I am deeply indebted to this wonderful group of truly remarkable people for how far they go in such compassionate care of old people, and I say that in the full knowledge that my mother was quite demanding and sometimes less appreciative than she could have been. Theirs is a small, family-run, intimate place with only long-term staff, and my mother never felt neglected. I saw her quality of life visibly improve at Stansfield Hall.

My father-in-law has been a resident for several years. The staff have always been amazing and have catered for all his needs in a very sensitive and caring way. They keep relatives constantly updated with everything we need to know, and nothing is ever too much trouble. The manager and her staff are amazing.

Mum is happy, so the family are happy. Thank you!

The manager is easy to talk to and understanding. Feel blessed we found them.

At last, I have found my father a place in residential care that I feel totally happy with. The staff are all very friendly and caring, taking time to talk to the residents, and in my dad’s case, have a laugh and a joke, which he loves. The food is freshly cooked, varied and of good quality. The place is spotlessly clean and always smells nice. It is well decorated. I can’t fault this home; the only regret is that my dad hadn’t come here years ago!

My dad has been in Stansfield Hall Care Home for the past seven months. He is exceptionally well cared for. The home is clean, bright and very welcoming. The staff are friendly, helpful and very attentive. The meals are very good with a great choice.

My mother-in-law has always received the best care and attention, especially during these Covid times. We can't thank the staff enough for all the things they do to keep our mother healthy, clean and happy.

As a family, we are so fortunate that our father (grandfather, great grandad) is being cared for like one of their own. It is difficult not being able just to pop in, but the staff have supported us, as a family, keeping us updated.

The fresh, airy feel of the home is a credit to all involved - it is such a lovely, happy home.

My husband went into Stansfield Hall during the Covid pandemic; I was able to look around the home before he was admitted and found it to be clean and homely with a lovely atmosphere and friendly staff. Because of the pandemic, normal visiting hasn't been able to take place yet, but we've had a patio, window and Pod visits. From the Pod visits overlooking one of the lounges, I've seen that the residents look happy and well cared for. I've had updates from the staff about my husband and have phoned them with queries, and I've found them to be dedicated and caring. My husband phones me regularly and tells me that the staff are very kind and also treat him with dignity; he has a good appetite and says the meals are good and the food is plentiful. Even without normal visiting inside the home yet, I've found it to be a superb and caring home with amazing staff, and I have nothing negative to say about it. I'm thankful there was a place at Stansfield Hall when we needed it.

I cannot speak highly enough of Stansfield Hall Care Home. It has the most wonderful caring staff who have looked after my Dad for nearly two years. It has a very homely atmosphere with dedicated carers who go above and beyond for their residents. My dad was an urgent admission, and we did not have a choice of which home he went to, but I can honestly say, how very lucky we are that he was sent to this one. I would not hesitate to recommend it; it is wonderful!

There are improvements planned in the near future, which will enhance the homes already fabulous environment.

Take care, and keep up the great work!

Stansfield Hall Care Home is a fabulous home, it has a homely feel about the place, and the staff are wonderful. I can’t think of one negative thing to say. The residents are well cared for and well-fed with lovely home-cooked food. I would recommend this home to anyone.

My dad as been in this home since March 2019. He first arrived for a bit of respite care. He was welcomed by the manager and her team, and he fitted in straight away, so much so, that he decided he wanted to live here permanently, as he felt safe and enjoyed being in a community with other residents. Dad is well cared for, well-fed and as plenty of friends. He has suffered several bouts of ill health and has been nursed back to good health by the team. Dad enjoys singing and dancing with the other residents, and has a fondness for all the girls. His room is cleaned regularly, the home is always clean and tidy, the home, in general, is homely and welcoming. The food is wholesome, traditional food, which Dad loves. If Dad as a problem, the staff always call us to make us aware. Communication with the home is easy by phone 24-hours a day. Anyone who as an elderly relative that needs care, love and a safe environment should consider Stansfield Hall Care Home.

My mum has recently been admitted to Stansfield for recuperation after a spell in hospital. She hasn’t been there long, but all the staff that I have dealt with have demonstrated great kindness, together with a willingness to treat my mum as an individual. We don’t yet know how long she’ll be staying, but we have been very impressed so far.

If your relative has care needs and you require them to be clean, safe and for you to be informed of their well being, this is not the place. My dad who has dementia went from being a well presentable man with a lovely head of hair to becoming someone who resembled a tramp within months of being in this home. His hair was closely cropped and his dentures were lost, which cost him £280 to replace. He also went missing from the home and whilst I understand this can happen, the fact the home did not notify his family is unacceptable, we found out from a member of the public. The Manager did not respond personally to any of the concerns we had. After another incident, I received an email from the manager, terminating my dad's contract and giving me 4 weeks to remove my 82-year-old dad from the home, saying she felt she could not manage the family's needs. Only 1 of our complaints is actually recorded in the complaints book available for the visitors to see.

I believe she has turned the home around over the last couple of years and what a good job she has done raising the standard of care and the environment making a homely place to live. I thank you and l know I made the right choice placing my mum in her care.

Absolutely amazing staff members here who looked after my great-grandma until her very last breath this year at 100 years old! Cannot recommend this care home enough, thank you to each one of you! Continue to do an amazing job!