Ecclesholme

Vicars Street, Eccles, Manchester M30 0DG
Review Us
9.3 44 Reviews
  • Ecclesholme, Manchester
Purpose-built in 1977, Ecclesholme is situated in a quiet and pleasant residential area close to Eccles town centre. This spacious home is set in beautiful grounds next to Elm Bank Masonic Hall with a central courtyard where residents can sit and enjoy the gardens and the sunshine. The Home operates a traditional ‘hotel’ style of care, where residents share communal facilities.

They provide residential care residential dementia support for up to 50 residents with permanent care or short stay respite breaks.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the Home for further information.
Show Ecclesholme on the Map

Care Provided

Type of Service

    Residential Home
  • For a maximum of 50 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Beverley Niland (BDE)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)

Parking

  • Parking on site

Ecclesholme Reviews (44)

9.3

Ecclesholme has a Review Score of 9.3 (9.286) out of 10, based on 9 reviews in the last 2 years.
Over all time Ecclesholme has 44 reviews.

Overall Experience
  • 31
  • 12
  • 1
  • 0
  • 0
Date Published
  • 44
  • 7
  • 8
  • 9
  • 35
Reviewer Connection to Ecclesholme
  • 26
  • 7
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 21-40
Review from J R (Respite Resident) published on 21 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I needed a safe and caring environment for support following major surgery. Ecclesholme provided exactly what I needed, and has set me on my way for a successful recovery. I couldn't have had better.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S J (Daughter of Resident) published on 9 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff go over and above. Always professional, caring and cheery. Treat my Dad with dignity, respect and compassion. Christmas party for residents and family was well organised, welcoming and a great way to build happy memories with my Dad.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L H (Daughter of Resident) published on 9 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great caring staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Y Y (Sister of Resident) published on 9 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very impressed from the start. All problems (if any) solved immediately. Seem very caring to patients, and all very willing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M D (Partner of Resident) published on 9 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the staff at Ecclesholme.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joanne E (Daughter of Resident) published on 9 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Most of the staff are excellent but I was upset recently as one of the reception staff was insensitive at a difficult time, particularly as this was unwarranted and no justification for her unpleasant manner. No idea what her problem was. This spoiled my view and family's view of this otherwise excellent
home. However, good facilities, large well kept gardens and an excellent restaurant serving a high standard of meals.
Could do with more activities for the residents though.
Reply from Chiao Kwan, Marketing & Communications Officer at Ecclesholme

Thank you for taking your time to write a review and giving our care home a rating of ‘good’ for the overall standard. We are sorry to hear that you have experienced an unpleasant reception from one of our staff members. I will raise this issue with the senior management team but in the meantime, if you have any other concerns, please do not hesitate to speak with the Home Manager.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J F (Daughter of Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is very good. I am extremely pleased with the service. The staff are caring and look after my Mum very well. Always keeping me up to date on everything concerning Mum's state of health.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Olwen L (Wife of Resident) published on 17 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my husband almost daily, unannounced and at varied times. I am always happy with the care provided. The staff are always polite and helpful, very caring and patient with the residents. However, I think it would be good to have more activities, singing etc., as this seems to engage the elderly
with dementia illness, instead of sleeping for a lot of the time.
Reply from Chiao Kwan, Marketing & Communications Officer at Ecclesholme

Thank you for taking time to write a review about Ecclesholme. We really appreciate your rating of ‘excellent’ for the overall standard of the Home. Currently we are looking for a new Activities Coordinator and we will work on new activities with the newly appointed person.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S O (Daughter of Resident) published on 16 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very happy with everything at the home, seeing our mother happy is the main thing. She joins in with most activities when she can. She is always clean with clean clothes and hair is done by hairdresser every fortnight and occasionally she has a perm. The staff are always pleasant and have
patience with them, they seem to care for them as if they were their own family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Beverly L (Daughter of Resident) published on 11 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Ecclesholme for the last three years. I visit every day and it is a pleasure to be there. My mum is so very happy and well cared for, and when I leave her it is a tremendous comfort to know I leave her in safe hands. The kitchen is well run, everything is prepared in house
and all dietary requirements catered for, with a very varied menu. There is a regular exercise class and further activities planned for the coming year. All in all, a very well run home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H C (Daughter of Resident) published on 10 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has dementia and has been at Ecclesholme since March 2019. Mum loves her surroundings which are beautifully decorated and very clean. The staff are very gentle and caring and understand the needs of each resident. They have varied entertainment where they are included and encouraged. Mum loves
the food and is happy being there. We have only had one problem when Mum first went into Ecclesholme due to changeover in doctor and Mum's medication, but all that is sorted now and all is well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 9 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother receives excellent care at Ecclesholme. All members of staff make an effort to know her and us as a family. She sees a doctor when necessary and a chiropodist and optician regularly. All her needs are taken care of eg., her room is always clean (thanks to housekeeping staff), her hair is always
tidy (thanks to the hairdresser), her clothes are always clean (thanks to the laundry staff). She receives regular meals of high quality (I know this as we have eaten with her) and the catering staff know what she likes. Relatives and friends are always made very welcome by staff. If I was to pick a problem it would be that other residents can wander into her room.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W E (Wife of Resident) published on 2 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have looked after my husband 24/7 who suffers from Alzheimer's for over 6 years and it was only when I was admitted to hospital that it became obvious that I could no longer give him the care that he needed at home with me. He has, and still is, a Free Mason for over 30 years so I decided to contact
Ecclesholme where I found them friendly, supportive and helpful. Making the decision to put my husband into full time, residential, care was very hard, but he settled very quickly and is happy in his surroundings. The staff are so kind and caring that I know I made the right choice. When you put the care of a loved one into someone else's hands it is a great responsibility and you are putting a great deal of trust in them. Whenever I go to see him I can see the care and kindness is always there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne H (Daughter of Resident) published on 27 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had so much support from everyone in the home.
They have made us so welcome and explained everything that was happening to us.
My mum got very poorly and they did everything they could to make her comfortable.
You have a great home and great staff, they are a credit to your company.
Thank
you from the bottom of our hearts.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hilda B (Daughter of Resident) published on 5 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care provided by Ecclesholme for my mam and feel she is well looked after and all the staff do a marvellous job.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carmel A (Daughter of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ecclesholme is a very friendly well-organised care home. The staff (I have met lots of them) are all very friendly regardless of my dad's mood! If they don't know anything when I've asked they find out, nothing is too much trouble. I have seen several other care homes in Great Manchester area with my
in-laws being residents, this is by far the best I have seen.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eric U (Son of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Before my mother was admitted into this home we looked at several others. Ecclesholme was by far the best.
Since my mother has been here we have come to realise Ecclesholme is even better that we thought.
We have nothing but praise for Ecclesholme and no complaints.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D D (Son of Resident) published on 15 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has received very good care and attention during her period in the home.
The staff and management are caring and accessible, responding promptly to any queries/complaints.
The home has a wide variety of activities which my mum seems to enjoy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane S (Daughter of Resident) published on 15 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are really pleased dad has settled into Ecclesholme so well. The staff are very friendly and helpful. We have defiantly made the right choice in a care home for dad.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barry U (Husband of Resident) published on 1 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ecclesholme is the absolute epitome of what a care home should be, the care is given with love and preserves the dignity of the resident. The staff are regularly updated by the courses and are efficient and courteous. The environment is homely and kept scrupulously clean, the meals are varied and delicious
whilst being attractively presented. Activities are planned to keep the residents mentally and physically stimulated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.286)

Overview of Review Score

The Review Score of 9.3 (9.286) out of 10 for Ecclesholme is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.486 for Ecclesholme is calculated as follows: ( (65 Excellents x 5) + (30 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 107 Ratings = 4.486
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Ecclesholme is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 9 Positive Reviews ÷ 10 = 0.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ecclesholme to verify any information. View our terms and conditions. Ecclesholme has an Enhanced Service - more info.