The Sycamores

Victoria Street, Newton, Hyde SK14 4DH
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9.6 81 Reviews
  • The Sycamores, Hyde
Nestled within the peaceful residential area of Newton, in Hyde, Greater Manchester, The Sycamores care home offers personalised residential and residential dementia care to older people.

Community plays a big part of life at The Sycamores, and residents are encouraged to build and maintain positive relationships with the local community in Hyde, ensuring they continue to feel connected with the world around them.

By getting to know each individual resident at The Sycamores, the team take pride in encouraging everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or spending their time relaxing and winding down, residents are always encouraged to lead their best lives.

The welcoming home has a range of tastefully decorated en-suite rooms, hair salon, nail bar and sunny conservatory and the landscaped garden and pretty patio is also a popular spot for residents to relax and watch the world go by.

If you'd like to learn more, please don't get hesitate to get in touch, the team would love to show you all that The Sycamores has to offer.
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Care Provided by The Sycamores

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Convalescent Care

Facilities

  • Lift
  • Gardens

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1074
  • Self-Funded Residential Dementia Care: from £1118
  • RESPITE Self-Funded Residential Care: from £1181
  • RESPITE Self-Funded Residential Dementia Care: from £1230
The price(s) shown are provided by the care home. Contact The Sycamores for full pricing details and T&Cs.

Contact The Sycamores to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Sycamores to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Joanne Kelly (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (60)

The Sycamores Reviews (81)

9.6

The Sycamores has a Review Score of 9.6 (9.603) out of 10, based on 16 reviews in the last 2 years.
Over all time The Sycamores has 81 reviews.

Overall Experience
  • 55
  • 24
  • 2
  • 0
  • 0
Date Published
  • 81
  • 5
  • 9
  • 16
  • 65
Reviewer Connection to The Sycamores
  • 33
  • 9
  • 6
  • 5
  • 5
  • 4
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from Anne M (Wife of Resident) published on 24 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with The Sycamores. My daughter in law and I thought when we came to have a look around the manager was very friendly and a lovely atmosphere. My husband comes into The Sycamores for short stay, I feel confident that the manager and her staff are looking after him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.603)

Overview of Review Score

The Review Score of 9.6 (9.603) out of 10 for The Sycamores is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.703 for The Sycamores is calculated as follows: ( (144 Excellents x 5) + (40 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 192 Ratings = 4.703
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for The Sycamores is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Sep 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Joanne

Joanne Kelly

Job Title: Home Manager

Introducing Joanne Kelly
Home Manager at The Sycamores, Hyde


What does kindness mean to you?


“Treating people with respect and compassion. Always being empathetic and making the care delivered personal and individual to the Residents’ needs.”


As a dedicated Home Manager, Joanne has gained many years experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Joanne shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Joanne remarked:


“Making a difference.”


Outside of work, Joanne enjoys spending time with her family, she has a one-year-old grandson who she says, “Has turned my world upside down, for the better.”


Joanne describes her biggest achievement in life was studying and qualifying as a nurse whilst being a single parent.


If you would like to find out more about The Sycamores, Joanne would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Sycamores to verify any information. View our terms and conditions. The Sycamores has an Enhanced Service - more info.