Barley Brook Care Home

Elmfield Road, Wigan WN1 2RG
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9.1 12 Reviews
  • Barley Brook Care Home, Wigan
Barley Brook is an old mansion house adapted to provide residential care to older people. It is set in the affluent area of Standish Wigan and is easily accessible to all major motorway routes and local amenities. Staff are on duty 24/7 to provide individual tailored care to residents who may be living with dementia and Alzheimer's and therefore require support with their daily living needs.

There are no visiting restrictions however the home likes to promote meal times as a time that is resident focused as far as is possible without distraction.
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Care Provided by Barley Brook Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1235
  • Self-Funded Residential Dementia Care: from £1235
  • RESPITE Self-Funded Residential Care: from £1235
  • RESPITE Self-Funded Residential Dementia Care: from £1235
The price(s) shown are provided by the care home. Contact Barley Brook Care Home for full pricing details and T&Cs.

Contact Barley Brook Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barley Brook Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Geraldine Rose (Homes Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (28)

Visiting

  • No restrictions

Parking

  • On Site

Barley Brook Care Home Reviews (12)

9.1

Barley Brook Care Home has a Review Score of 9.1 (9.139) out of 10, based on 8 reviews in the last 2 years.
Over all time Barley Brook Care Home has 12 reviews.

Overall Experience
  • 5
  • 5
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  • 2
Date Published
  • 12
  • 8
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  • 4
Reviewer Connection to Barley Brook Care Home
  • 5
  • 3
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  • 1
  • 1
Total of 12, showing 1-12
Review from Jan D (Sister of Resident) published on 2 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting my sister, I have seen that she is well dressed and always observed by staff, and her needs are always seen too, dignity and respect are alway in place. They have plenty of activities throughout the day when I have been at different time. Observing staff I have seen them interacting with
all people who are under their care.
When I leave I feel relaxed in the knowledge that she is being well cared for.
Reply from Geraldine Rose, Home Manager at Barley Brook Care HomeThank you Jan for such an amazing review.
It is an absolute pleasure to have your sister here at Barley brook.
Such a lovely lady.
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Review from Tracey S (Daughter of Resident) published on 2 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall support given before, during & after the transition was excellent. It made it easier through a hard time for the family to adjust. She became very settled which also made it a little less emotional. Staff are fab, always give us reassurance when we are unsure on anything. Always take time
out to talk to us. The care given cannot be faulted and we are incredibly happy that a place here was available.
Reply from Geraldine Rose, Home Manager at Barley Brook Care HomeThank you so much for your very kind review Tracey.
It's a pleasure to support your Mum here at Barley brook.
Such a lovely lady.
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Review from P S (Husband of Resident) published on 2 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been in the care home since September 2025. After a difficult time previously with Charlotte living at her home with dementia she is now in a safe environment where her family know she is cared for.
The staff are very attentive and friendly and I know Charlottes family are all contented
with knowing she is cared for here.
Reply from Geraldine Rose, Home Manager at Barley Brook Care HomeThank you for your very kind review.
It is a pleasure to support Charlotte here at Barley brook.
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Review from Anthony S (Son of Resident) published on 2 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall care of all the residents at Barley Brook is very good. The residents are very well looked after, with the staff not just providing care, but also activities to keep the residents occupied and entertained and active. The staff are fully supportive of the residents and show patience & understanding,
in what must be difficult at times. Very much appreciated. Thankyou Tony & Angie.
Reply from Geraldine Rose, Home Manager at Barley Brook Care HomeThank you Anthony for your very kind review.
We are very pleased that you are happy with the support we provide at Barley brook.
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Review from S B (Daughter of Resident) published on 2 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since Mum arrived almost 6 years ago, things have improved. We are pleased that Mum has a chair suitable for all her needs and a hospital bed as well. The decor in her bedroom is a bit shoddy and could do with decorating. As far as we know, Mum is treated very well, and we are always updated on any
issues regarding Mum.
Reply from Geraldine Rose, Home Manager at Barley Brook Care HomeThank you Susan for your review of Barley brook.
it has made such a difference to your Mum to have her new chair and bed in place.
It's an absolute pleasure to have your Mum here at Barley brook.
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Review from Neil R (Son of Resident) published on 2 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
- Good communication on any falls/illness
- Mum is well looked after, being dressed and hygiene
- Mum is eating & drinking well when helped by staff
- There is always someone watching Mum as she is a fall risk.
- Mum cant communicate which is hard to understand what is wrong when she is anxious
and vocal
- Mum struggles to participate in activities due to illness
Reply from Geraldine Rose, Home Manager at Barley Brook Care HomeThank you Neil for your kind review, it's a pleasure to support your Mum here at Barley brook.
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Review from Gary B (Son of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All members of staff are absolutely amazing at their jobs! My mum really likes the staff as they are really caring and do a great job with the residents. Residents are really stimulated by activities done in the day and are well fed with quality meals. I can't say enough about barley brook! Excellent
care by all.
Reply from Geraldine Rose, Home Manager at Barley Brook Care HomeThank you Gary for your very kind review.
It's a pleasure to have your Mum living here at Barley brook.
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Review from L H (Daughter of Resident) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum's care at Barley Brook has been of the highest standard where she has been a resident for two and half years. All the staff are very attentive and friendly and nothing is too much trouble. Most days I have visited there are a range of activities taking place. There are outside entertainers throughout
the year and some special events arranged eg VE Day, Kings Coronation, Christmas Party. All meals are prepared on site and look appetising and are age appropriate.
Reply from Geraldine Rose, Home Manager at Barley Brook Care HomeThank you for your very kind review.
It is an absolute pleasure to support your Mum here at Barley brook.
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Review from E O (Daughter of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had been in Barley Brook now for coming on for 3 years! She has settled very well and has a few friends she spends most of the days with. The staff are all very welcoming, helpful and friendly, nothing is too much trouble! I have met the manager a few times who has always listened to my thoughts
and taken action straight away if there was any concern. As for the activities, well they are always doing day-to-day activities from bingo, knitting, singing and when there are special events coming up like Christmas, Easter, sporting events they are always getting everyone involved and decorating the rooms accordingly. I can honestly say this is such a welcoming and happy environment and I’m so happy my mum is happy. Well done Barley Brook.
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Review from Karen L (Great-Niece of Resident) published on 9 November 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
If I could rate this '0' I would do. My aunty spent three months at this home. The decline in her health and wellbeing during this time has been dramatic.
The cleanliness of the property is lacking, from juice jugs left on a high shelf with no lids, to residents' incontinence issues being left to cause
issues for other residents, staff and visitors even after being notified. Residents' rooms being used as storage facilities for other residents' wheelchairs.
Residents are not stimulated.
This list is endless. I fear for the residents and future residents!
This has caused myself and other family members great distress.
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Review from Alan M (Husband of Resident) published on 21 August 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My wife who has Alzheimer's went in for a week's respite having had an assessment by the management who assured me they could manage her condition. They contacted me on two evenings to go up as she was agitated and would not take her medication; a family member attended on both occasions.
I was telephoned
at 10pm on the fifth night to inform me an ambulance had been sent for as my wife had had an accident. On attending my wife had a large lump on her head and blood matted in her hair. I was informed by a carer that she had entered the laundry through an unlocked door and climbed out through an open low-level window and had fallen heavily.
The nurse in charge was in another room showing little or no concern and the manager could not be contacted. I haven't had any response from the care home.
Reply from Cos Zinonos, Regional Manager at Barley Brook Care HomeDear Alan
As you are aware, we are conducting an internal investigation into the complaint which you raised. As stated, we will aim to get a formal response to you within the allocated 28 days. In the meantime, if there is anything further you require, please respond to my email. Thank you.
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Review from Sheryl L (Daughter of Resident) published on 1 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff very caring, friendly, professional, nothing's too much trouble, my mum has dementia, she is happy, settled in a routine, is well looked after and cared for, loved and appreciated, the staff are brilliant with her, and highly recommend Barley Brook.
Reply from Cos Zinonos, Area Manager at Barley Brook Care HomeThank you for your kind words, it has been our pleasure to support your Mum.
Cos Zinonos
Regional Manager
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Current Review Score: 9.1 (9.139)

Overview of Review Score

The Review Score of 9.1 (9.139) out of 10 for Barley Brook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.489 for Barley Brook Care Home is calculated as follows: ( (53 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 94 Ratings = 4.489
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.65 Points relating to the number of positive Reviews for Barley Brook Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Geraldine Rose

Job Title: Home Manager Joined: 2024

Hello, my name is Geraldine Rose. I joined the team at the Rosewood Care Group in November 2024 as Manager of Barley Brook. I have over 30 years’ experience working in Health and Social care in a wide variety of settings. I have a wealth of experience and qualifications to level 5 in Management and Leadership. I am hugely passionate about dignity in care and aim to practice this daily within the service and the wider community.


I am passionate about nurturing and developing my team to achieve their goals and be the best they can be.


When I’m not in work, I enjoy spending as much time as possible with my family which includes going for long walks, hiking and catching up over a home cooked meal.

Frequently Asked Questions about Barley Brook Care Home

What types of Care is Barley Brook Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barley Brook Care Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Barley Brook Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barley Brook Care Home to the centre of Wigan?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barley Brook Care Home to verify any information. View our terms and conditions. Barley Brook Care Home has an Enhanced Service - more info.