The Oaks Private Residential Home

Oak Avenue, Hindley Green, Wigan WN2 4LZ
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8.0 4 Reviews
  • The Oaks Private Residential Home, Wigan
The Oaks is registered for thirty-one adults, taking on board a wide range of care needs thanks to a versatile team of highly-trained carers. While being ideal for older people's needs, carers are experienced in the practice of dementia care and the accommodation suits those with mobility issues.

The care provider is well-respected in the Wigan community, taking pride in a friendly approach to both residents and loved ones, and keeping up with care sector innovations.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £955 – £1010
  • Self-Funded Residential Dementia Care: £955 – £1010
  • RESPITE Self-Funded Residential Care: £955 – £1010
  • RESPITE Self-Funded Residential Dementia Care: £955 – £1010

PLEASE CONTACT THE HOME FOR MORE ACCURATE FEES

These prices are only a guideline, please contact The Oaks Private Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tracy Evans (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS & PRIVATE
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • PLEASE CONATCT THE HOME

Parking

  • Car Park Available

The Oaks Private Residential Home Reviews (4)

8.0

The Oaks Private Residential Home has a Review Score of 8.0 (7.994) out of 10, based on 1 reviews in the last 2 years. Over all time The Oaks Private Residential Home has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
0
1
3

Review from Kelly H (Granddaughter of Resident) published on 28 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A massive thank you to the amazing and dedicated staff. My grandma has lived with you for five years and sadly passed away with your care at what we knew felt like her home. Over the years, my grandma grew emotionally and socially thanks to your amazing activities and effort, which is clearly evident
across the board. She loved all the staff there, and the family can't thank you enough. This is home to both staff and residents, and the family feel shines through.
Thank you from the bottom of our hearts... you are all amazing.
Kind regards and all the best to The Oaks family.

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Review from Harold B (Brother of Resident) published on 10 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care home very good with my brother, they are all very caring and interact with the residents. As I live a great distance from Wigan the management and staff always communicate with me and inform me of anything that is needed.

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Review from Christine R (Daughter of Resident) published on 11 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted into the Oaks at the end of last October. My brothers and I are very impressed by the standard of care our mother receives. All the staff are very supportive and go out of their way to make my mother feel secure and comfortable. Nothing is too much trouble for them.
The management
update us regularly on our mother’s progress. The place is very clean and tidy and gives a very welcoming atmosphere. The food provided is nicely cooked and well presented.
Activities are provided daily and recently many residents were taken to Blackpool to see the illuminations.

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Review from Barry A (Son of Resident) published on 18 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my mother received at the Oaks was excellent, in the 18 months she was there she presented many challenges and they met them all. The home know that it was not my first choice and I made that very clear to social services as I felt she needed more EMI nursing care then they could give but I
was proven wrong.

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Current Review Score: 8.0 (7.994)

Overview of Review Score

The Review Score of 8.0 (7.994) out of 10 for The Oaks Private Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for The Oaks Private Residential Home is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.161 Points relating to the number of positive Reviews for The Oaks Private Residential Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 1 Positive Reviews ÷ 6.2 = 0.161

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about The Oaks Private Residential Home

What types of Care is The Oaks Private Residential Home registered for?

Older Person Care, Dementia, Eating Disorders, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Oaks Private Residential Home have?

There are 21 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at The Oaks Private Residential Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Oaks Private Residential Home to the centre of Wigan?

3.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Oaks Private Residential Home to verify any information. View our terms and conditions. The Oaks Private Residential Home has an Enhanced Service - more info.