Oak Avenue, Hindley Green, Wigan WN2 4LZ
Group: Kevin Hall
Person in charge: Patricia Stratford (Manager)
Local Authority / Social Services: Wigan Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 31 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Single Rooms: 21
Shared Rooms: 5
Weekly Charges Guide: Personal Care Single £359 – £395 , Personal Care Shared (per person) £349 – £385 (These prices are only a guideline, please contact The Oaks Private Residential Home to find out the exact price for your requirements.)
Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on The Oaks Private Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Oaks Private Residential Home has a Review Score of 5.9 (5.914)
The Review Score of 5.9 (maximum of 10) for The Oaks Private Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Oaks Private Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.333 for The Oaks Private Residential Home is calculated as follows: ( (5 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.333
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.581 Points relating to the number of positive Reviews for The Oaks Private Residential Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.2 Target = 0.161 , then divided by 2 = 0.081
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Barry A (Son of Resident) on Thursday 4 February 2016. Relates to December 2015.
The care my mother received at the Oaks was excellent, in the 18 months she was there she presented many challenges and they met them all. The home know that it was not my first choice and I made that very clear to social services as I felt she needed more EMI nursing care then they could give but I was proven wrong.
How likely would you be to recommend The Oaks Private Residential Home? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
There are currently no awards/recognitions posted yet for The Oaks Private Residential Home
There are currently no Care Home Idol entrants who have performed at The Oaks Private Residential Home