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Avalon offers a varied menu, catered to the needs of the individual. Service users have access to a hairdresser, physiotherapist, dentist, optician and chiropodist. Entertainment includes: singers, movies, regular events, pet days, and activities provided by activities assistants. The care...
Care Provided by Avalon Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdressing & Podiatry are funded by the Client. 1:1 Care Provision is £25 per hour for each member of Staff - this may be part or fully funding depending on the post assessment & Local Authority
If applicable local authority contributions are from £845
The price(s) shown are provided by the care home. Contact Avalon Care Home for full pricing details and T&Cs.
Contact Avalon Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- K Jones and R Brown
- Private Owned
Person in charge
- Ann-Louise Jones(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 4
Room Information
- Single Rooms (26)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Where Duke Street and Talbot Street meet there is a black gate leading into Avalon Care Home's Garden. There will be a main set of stairs for visitors to access the home. Staff will answer the door upon hearing the door bell. Please sign in and out on entering and leaving. There is a wheelchair friendly entrance to the home also available.
Parking
- Avalon Care Home does have a small parking area on the ground but due to the size it is used for deliveries and emergency vehicles only. Alternative parking can be found on Talbot Street and Duke Street. Please check for a any payment meters.
Avalon Care Home Reviews (33)
Over all time Avalon Care Home has 33 reviews.
Reassurance that loved one is receiving optimal care and consideration at all times, including their safety and security, giving peace of mind.
Thank you for your kind words and support, it is very much appreciated, we will let the staff know.
The care home is clean and tidy always.
All the staff are a credit to the running of Avalon Care Home.
Your comments are very much appreciated and welcomed, thank you so much for your review.
The staff are lovely and friendly and try their best to do everything.
Thank you for your review, yes we all do our very best, let us know directly in the office what more activities you think we can undertake - we had a great trip to a city last week, now that summer is coming there will be much more going on in the garden as well.
They have looked after my mother for over six years and have always treated her with respect! Staff are pleasant and helpful and genuinely care for the residents.
Avalon is well run with friendly staff who, along with management, give great support for all the family who, in turn, find themselves with extra members. Staff members convey the feeling that they feel like they are working in their residents' home and not in a work place. They show great care and patience. As well as giving high standards and understanding of residents' frustrations and the conditions of the illnesses they have.
The care staff are exceptional and nothing is too much trouble. They always ensure that the dignity of the service user is of utmost importance. The care my dad received especially in the last few weeks of his life was second to none. My family will always be grateful to all the staff at Avalon.
The management team are very helpful and honest and kept me up to date regularly. Nothing is too much and I've always been made to feel welcome.
On every visit, there was a member of staff available who kept me up to date on my family member.
My relative feels comfortable and at home. He also enjoys the regular activities and outings that the home has provided for him.
I believe this home is the best home I have come across and would recommend to anyone who is looking for care for their relative.
My mother has been in the home for 2 1/2 years. I find the staff friendly and caring.
There has been a large turnover of staff which affects my mum as experienced staff know how to care for her better.
I would like the activities to be better structured.
Mum was a resident of Avalon for only three and a half months during that period her condition deteriorated rapidly and the last 10 days were on end of life care. Throughout her time their mum was treated with dignity and respect. The care staff were patient and caring individuals. Those attending her during the end of life care were particularly special.
The staff are all excellent and attend to residents needs constantly.
My mum is very happy here and feels at home.
Thanks to all the staff at Avalon.
I have always found the staff to be very friendly attentive and patient with visitors and residents and have never had a problem contacting the management if I had a problem with anything.
If there are any health issues they are on it straight away which gives me peace of mind. If I thought there was any problem with the home my mum would not be there as it is 9 times out of 10 when visiting here she always has a smell and is very happy.
My wife has been a resident at Avalon Care Home for the last 18 months. I am pleased with the care and attention that she has been getting from all staff.
Very caring staff. No problems.
As Lasting Power of Attorney to my dear friend and responsible for his health and wellbeing, I was happy to appoint Avalon as his caregiver. He was at Avalon for more than 4 years (now deceased) and I visited regularly during that time. I saw first-hand the care and attention given to all residents suffering from serious dementia issues. The staff and management were so kind and helpful to residents and family and friends. Highly recommend Avalon Care Home.
Both my Mother and Father suffered from dementia, and both permanently resided at Avalon. Their health and wellbeing was of paramount importance to me, I visited them daily and spent at least an hour, often longer, chatting with the residents and staff. I saw some of the staff more often than others, and formed a real bond with some of them. In my opinion Avalon is unique, management and staff understand that “one size does not fit all”. Each and every resident in Avalon is different, including my own parents, each resident has their own special needs which Avalon are always striving to meet. My Mum and Dad were happy, they considered Avalon their home. There is nothing I would have changed about the level of care in Avalon, the manager is always striving to improve and to be the best, dementia residents and their families need people like her and her unique insight into the staff she employs to provide the love and care for those who don’t have someone like me to fight for them.
My Husband was a resident in Avalon Care Home for 14 months, and in that time he had the best care which would have been had to better in any other care home. Even when difficult decisions had to be made mainly regarding his eating habits they couldn't have been more helpful and caring. In fact, the care he received never waned, it was the same from the beginning to the end when my Husband died from pneumonia in hospital on 24th May. Also, we were able to visit at anytime day or night and we were made to feel part of an extended family and became friends with the carers. I couldn't recommend Avalon Care Home strongly enough!
It's great to know you have staff and management who care (and they do). Thank you.
My husband was a resident for 3 months. It became clear due to his behaviour he needed a more specialised home. The management and staff during this difficult time were outstanding both to myself and my husband. I was so sad his stay there ended. The staff even visited my husband whilst he was reassessed.
He recently had his leg amputated and was in hospital. Staff went out of their way to visit him and the care he has received has been fantastic.
The staff and management are amazing and very caring.
Overall I have been very happy with the service form the staff over the last 3 years. Mum seems well looked after and the meals look appetising with plenty of choice! Mums needs appear to be met and she is content.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 June 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Avalon Care Home.
There are no upcoming events for Avalon Care Home.
Awards / Recognitions (5)
- 02 Mar 2023Recipient: Avalon Care Home
- 14 Nov 2016Recipient: Avalon Care Home
- 17 Dec 2015Recipient: Avalon Care Home
Meet the Team (11)

Ann has been the Registered Manager since taking over the care home in 2004.
Ann is deeply committed to all her residents and ensuring they receive the highest standard of care whilst with Avalon.

Linda has been with Avalon as the Relief manager since 2017. Previous to this she was a registered manager for 19 years. Linda regularly mentors staff and ensures her years of knowledge are passed on through Avalon's standard of care.

Sarah joined the Avalon team in 2022 and has become a loved member of the team.

Senior Care Assistant

Jay is a day-time carer in the Avalon team. He is passionate in ensuring residents needs/ wants are met to a high standard.

Debra has been a part of Avalon's team for nearly 10 years.

Grace has been at Avalon since 2021. She is currently studying away at university but does come back to the Avalon team in the holidays and over the summer.

John is one of the Avalon team's Support Workers. He ensures residents are having a good time and regularly hosts karaoke, piano playing and singing for all residents to enjoy.

Michelle is a member of the Avalon team who ensures that residents receive a high standard of care throughout the night.

Sam has recently joined the Avalon team in May this year. He takes pride in his cooking and makes sure to cater to all resident's preferences.

Angela has been a part of the Avalon team for 10+ years.
Frequently Asked Questions about Avalon Care Home
What types of Care is Avalon Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Avalon Care Home have?
There are 26 Single Rooms.
What are the Facilities & Services at Avalon Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Avalon Care Home to the centre of Southport?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avalon Care Home to verify any information. View our terms and conditions. Avalon Care Home has an Enhanced Service -more info.