Hampton Court Dementia Care Centre

34 Scarisbrick New Road, Southport PR8 6QE

Group: Bloom Care

Person in charge: Denise Craggs (Home Manager)

Local Authority / Social Services: Sefton Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 26 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 24

Shared Rooms: 1

Rooms with ensuite WC: 13

Weekly Charges Guide: Personal Care Single £539 – £539 , Personal Care Shared (per person) £539 – £539 (These prices are only a guideline, please contact Hampton Court Dementia Care Centre to find out the exact price for your requirements.)

2018 EASTER PROMOTION.

NO Third party Topup fee chargeable. All Care Fees fixed at £539.33 per week. Promotion ends September 2018.

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Hampton Court Dementia Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.9 (maximum of 10) for Hampton Court Dementia Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Hampton Court Dementia Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.43 for Hampton Court Dementia Care Centre is calculated as follows: ( (54 Excellents x 5) + (27 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 93 Ratings = 4.43

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.519 Points relating to the number of positive Reviews for Hampton Court Dementia Care Centre is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 4 Reviews ÷ 5.2 Target = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.9 Hampton Court Dementia Care Centre has a Review Score of 8.9 (8.949) from 8 Reviews


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hampton Court Dementia Care Centre?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hampton Court Dementia Care Centre

  • Daughter of Resident/Service User
    4
  • Friend of Resident/Service User
    2
  • Son of Resident/Service User
    2

My father has been at Hampton since 2016. He is cared for with utmost dignity. He has Dementia and the Team and Management there understand his needs. Thank you for the great service you are giving my father.

How likely would you be to recommend Hampton Court Dementia Care Centre? Extremely Likely

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Average Rating:   5 out of 5

Thank you for the care you have given to my father over the past three years. My family and I cannot thank the Management and the Team enough.

How likely would you be to recommend Hampton Court Dementia Care Centre? Extremely Likely

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Average Rating:   5 out of 5

I cannot recommend this Home highly. The care given to my friend has been excellent. Keep up the great work!

How likely would you be to recommend Hampton Court Dementia Care Centre? Extremely Likely

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Average Rating:   4.9 out of 5

I had visited my friend who lives in the care home for more than 5 years now. From what I have seen over the years my friend is well looked after from the staff and there is activities on a daily basis, evident in the conservatory area with art work etc. One resident was having her nails and hair done while I was there.
The staff are very professional and seem to know all the resident's needs.
The home is not so clinical like you see in modern care home facilities, but like a home from home feel.
I had been invited to join for dinner, which I thought was a lovely thought and the food tasted like home cooked meals with choices.

How likely would you be to recommend Hampton Court Dementia Care Centre? Extremely Likely

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Average Rating:   4.6 out of 5

My mother has been resident here for over 2 years now, and seems happy, settled and is constantly praising the staff to me. She has vascular dementia and is well looked after. The first manageress we knew was brilliant in every way. She has now left but the present manager is never seen by myself and does not seem anything as hands-on. Sometimes it appears not enough staff on duty. However, am happy for mum to remain.

How likely would you be to recommend Hampton Court Dementia Care Centre? Likely

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Average Rating:   4 out of 5

My mum is safe and reasonably well cared for at Hampton Court. Many of the staff are caring and kind, however, staff turnover can be quite high.
The home although generally quite clean is shabby and uninspiring, bedrooms have not been decorated in at least 6 years (well mum's anyway)
Activities are limited and basic, my mum would not participate anyway, but other more able residents would benefit from better.
The manager is not very visible and is keen on pointless notices (A4 photocopies) around the home.

How likely would you be to recommend Hampton Court Dementia Care Centre? Neither Unlikely or Likely

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Average Rating:   2.9 out of 5

My mother, who has dementia, has struggled to accept full-time living in a care home, feeling her independence has been stripped from her. All the staff are very good and each individual has made the effort with my mother, by supporting her and taking time out with her, spending valuable time with her on a one to one basis.

How likely would you be to recommend Hampton Court Dementia Care Centre? Extremely Likely

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Average Rating:   4.6 out of 5

I enjoy visiting my mum at Hampton Court. My mum and I enjoy the company of the staff and the other residents within the team. There is a nice family atmosphere within the home and when leaving my mum after my visit I leave her in the knowledge that she is safe, happy and well cared for by team Hampton within Hampton Court

How likely would you be to recommend Hampton Court Dementia Care Centre? Extremely Likely

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Average Rating:   4.3 out of 5

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Bed Vacancies

4 Bed Vacancies

posted 27 Apr 2018

2018 EASTER PROMOTION.NO Third party Topup fee chargeable. All Care Fees fixed at £539.33 per week. Promotion ends September 2018.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Hampton Court Dementia Care Centre

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hampton Court Dementia Care Centre