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Ideally situated on the promenade and close to the town centre, the home provides the perfect setting for permanent, convalescent, respite, holiday care and care days.
The accommodation consists of a bright and spacious communal area and family and quiet areas. There are a variety of single and double tastefully furnished...
Care Provided by Promenade Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Promenade Care Home for full pricing details and T&Cs.
Contact Promenade Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Midplant Ltd
- Private Owned
Person in charge
- Alison Humphries (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 4
Room Information
- Single Rooms (47)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (14)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- All day any day, please if possible avoid meal times.
Parking
- Several spaces in front of care home. Pay and display on the Promenade Road and car park next door but one.
Promenade Care Home Reviews (36)
Promenade Care Home has a Review Score of 8.8 (8.833) out of 10, based on 6 reviews in the last 2 years.
Over all time Promenade Care Home has 36 reviews.
A very friendly and pleasant place to visit. During these difficult times, they have made every effort to help. Staff are lovely and helpful.
Thank you so much for taking the time to review us. Your comments are very much appreciated at this difficult time. What a lovely boost this will be for staff to let them know what a good job they are doing.
My Mother in Law, who is 93, has been a resident in Promenade Care Home since February 2020. She is very independent and we thought she wouldn't settle into residential care. how wrong we were! She is very happy in the Promenade and all the staff are helpful, kind and thoughtful. Thank goodness that Mum in Law has been safe and happy during this awful Covid pandemic.
Thank you so much for taking the time to review us. Your comments are very much appreciated at this difficult time. What a lovely boost for staff to let them know what a good job they are doing.
The care home is excellent in every way. The staff are and have always been excellent in their care towards my mum. They have treated her with such dignity and kindness that I will never be able to repay them. They are all so friendly and kind both towards the residents and family. The staff are like one big family who embraces both the residents and family into theirs. My mum sadly passed away, and I was supported throughout, and my mum was nursed so well with round the clock care.
The Promenade Care Home is an excellent well run establishment. The quality of care given is of a very high standard. The care team are kind, caring and considerate and well trained in the caring field. All the staff are always pleasant and very helpful. The environment of the home is excellent, all needs are met it is very well maintained to a high standard. There are numerous activities and lots of stimulation for residents. All residents look well cared for and happy. If the need occurs and I need a care home this would be the one for me.
Thank you very much for taking time to review us. It's very much appreciated.
Excellent level of care and service and total understanding of patient's needs.
Thank you very much for reviewing us. We really appreciate it.
My dad has been a resident of Promenade Care Home for the past 18 months, so I feel it is ample time to judge the service he receives. I highly recommend Promenade because they go out of their way to care for him and I really appreciate it. Some homes, I'm sure would see him as difficult - he rarely wants to leave his room but the staff are so kind to him despite this. He was very frail when he went to live there after several falls, now his health has improved immensely and he is better than he has been for many years! I have noticed that the turnover of staff is very low, he has had the same wonderful keyworker since he moved in. If you are looking for a care home in Southport, look beyond a few chips in the paintwork - this is a caring environment, very clean, superb staff.
Thank you very much for taking time to write a review.
A very well run care home, spotless from top to bottom. We are always made to feel welcome here when visiting and the free car spaces outside are a bonus. We have always seen good standard of care and my mum loves the trips out in the minibus. I'm sure there are newer care homes buts it's the staff and activities which make the difference.
Thank you very much for taking the time to review us.
A wonderful home with very caring and professional staff, I always feel welcome when I visit. My sister is loved and cared for which gives me peace of mind knowing she is happy. Staff are very approachable nothing is too much trouble.
Thank you for taking time to write a review.
A wonderful home.
Thank you for taking time to review us.
My mum suffered an acute stroke and following the advice from her consultant, the hardest decision I have ever had to make, was to look for Residential Care. I wanted to find a home that was friendly, welcoming and could provide the level of care my mum needed.
After visiting the Promenade, I knew immediately that this was the ideal home for mum.
Mum has been there now for 6 months, she has settled in, made friends with other residents and above all has a good relationship with the carers.
The carers work hard and they provide a very good standard of care.
What is nice to see, is the variety of activities that are organised where the residents can participate if they so wish.
I am a regular visitor to the home and I am always made to feel welcome which is lovely.Communication between all parties is a key factor and I am pleased that I can have open discussions with the carers and the home manager about mum's progress and her wellbeing.
Thank you for taking the time to write a review.
My mother has been a resident now for almost one year and I have been very pleased with the care she has received. The staff look after her physical and personal care needs very well and she always looks her best. She enjoys her meals very much. She likes having her hair and nails done. She celebrated her 100th birthday in the home recently and they could not have done more to make the day a special and memorable one. The staff are always friendly and keep us up to date with how mum is doing, which is very helpful as I live abroad.
Thank you for taking time to complete a review for us.
My dad stayed at the care home from Feb 2015 to June 2016. They made him feel very welcome let him choose his own room. He soon found his way round as he had brief stays there before when mum was in hospital so I had no hesitation in letting him stay permanently. The staff were always kind and polite. He enjoyed the trips out on the mini bus and to local pubs. The staff work very hard to provide some great activities and parties. When dad became ill and then passed away the staff went out of their way to help us, they looked after me when I stayed the night for dad's last hours and attended the funeral.
Thank you very much for taking time to write a review.
I could not speak more highly of the Promenade Care Home. It's obviously extremely stressful when a family member needs to go into a care home but the staff at The Promenade made the process much easier with their caring and supportive attitude. All the staff are exceptional and I would not hesitate to recommend The Promenade to anyone looking for care.
Thank you very much for taking time to write a review.
All Staff that I have come across are aware of my Dad and his needs and treat him as they would a family member.
Dad is almost 95 years young and he stills enjoys getting out and about and whenever he can he is first on the bus for trips out. These are on a regular basis and at times dad does not even have to put his name on the list because the staff know that Dad would be keen to get out so puts his name down automatically.
I know the staff get paid for doing this job but any money cannot buy how they treat all residents in this very testing, unrelenting job. Well done to all staff here.
Thank you very much for taking time to complete a review.
My statements are quite correct, Promenade Care Home is a "home from home." If you require additional information i will be pleased to give it!
Thank you very much for taking time to write a review.
My Mother has been a resident at the Promenade Care Home for a number of years following her stroke and is extremely happy and settled there.
The management and staff are marvelous - professional, caring, compassionate and patient; they are very attentive and ensure Mum’s health is constantly monitored, and that she is engaged and stimulated throughout the day. The home cooked food is excellent and I feel sure that she is eating a better and more balanced diet now than she was prior to her stroke.
There are daily quizzes and games, and outings in the Home’s mini-bus are frequent. On a personal care front, there are a variety of hairdressing, manicure, pedicure, massage and relaxation sessions.
My Sister and I (and our families) are regular visitors to the Promenade Care Home and are always made most welcome and are kept appraised of Mum’s general health and well being.
Thank you very much for taking time to write a review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 August 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Promenade Care Home.
There are no upcoming events for Promenade Care Home.
Awards / Recognitions (3)
- 12 Feb 2016Recipient: Promenade Care Home
- 27 Jul 2015Recipient: Promenade Care Home
- 30 Apr 2014Recipient: Promenade Care Home
Accreditations
There are no accreditations posted yet for Promenade Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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