Lear House Residential Care Home

My grandmother is thriving in this home, she is really happy. The entertainment is varied and she looks forward to the activities to the point of ignoring us if we call and there is something planned. The food is great and appetising, with meals that she would have prepared herself over the years, resulting in her putting on weight since living at Lear House which given her advanced age was a welcome surprise. The staff are lovely, always visible, respectful and communication is good, any concerns however small are addressed straight away. The home is clean and the gardens well kept. One thing I really like is the consistency with staff, meaning that although my grandmother has dementia, she has familiar faces around her every day. I would have no hesitation recommending this home to others looking for somewhere for a family member to live.

My sister has been a resident for five years. Lear House is home for her in every way. She is comfortable, she is well looked after, and above all, she is safe and happy. The activities are something she loves, and she joins in wholeheartedly. The staff do all they can to encourage residents and to give them confidence; the food is really good. I am happy to recommend Lear House to those who are looking for a care home either for themselves or next of kin.

In all, Lear House is everything you would hope a care home for your relative would be.

My volunteer role is that of Readedr Leader every fortnight. This involves reading selected poetry, songs and other forms of prose to a group of up to 12 residents. I liaise with Helen the activities co ordinator. Helen has proved to be a great source of support to me. She is always welcoming, has a great way of putting me at ease and has a good sense of humour. I have observed her interaction with the residents who are encouraged to engage robustly. There are usual plenty of smiles and goid humour as activities are happening.

Thank you.

Would be happy to live there myself!

After 9 months of rapid deterioration, Mum moved into Lear House in August 2025. It was the best decision we could have made for her. All the staff are welcoming, friendly, helpful, caring, knowledgeable and nothing is too much trouble. The communication from staff is excellent, I feel well informed of anything and everything that happens regarding Mum. The food served is all home-made and has a lovely varied menu. They have a full-time Activities Manager who ensures that the weekly program is jam-packed and Mum loves getting involved. Her bedroom is bright and sunny with a huge window overlooking the garden, she has some of her own furniture and many personal ornaments/photos/pictures. The en-suite bathroom is great too. Lear House has a lovely, welcoming and homely feel to it, the communal areas are nicely decorated and always clean. I would recommend it to anybody.

My dad has been in Lear House since late 2023. The care he has received has been outstanding and I'm sure without it , he wouldn't be with us today . The staff are friendly and professional and I wouldn't hesitate to recommend Lear house to anyone who was interested.

The quality of life my mum has had since becoming a resident is beyond what I could have hoped for.

My only concern is that sometimes medical information is not passed over or there are occasions when a fall is not notified.

My Mum is always telling me how lovely the staff are, which means I can relax knowing she is happy and being looked after to a high standard.

Overall, I am constantly reassured that my mum is happy, safe, and well looked after.

My mum has settled in very well. She loves all the staff and I can't fault the care they give to her which is a blessing for me to know that she is well looked after and safe

Things I would like to see: daily exercises/pilates; call pendants; air con.

My mum moved to Lear House 4 months ago. Her room is large and bright, and the general environment is friendly, relaxed, clean and homely. The care staff are respectful and kind and do their best to respond to Mum's needs. The care manager and senior staff are always responsive and helpful if I need to discuss anything with them. The food is plentiful, of good quality and varied. Residents are provided with a weekly menu. Most residents have their meals in the dining room but Mum's preference for eating in her own room is honoured. The activities programme is excellent and residents are encouraged to join in, but equally, they don't have pressure put on them to join in if they don't wish to. There is a monthly residents' forum at which residents can make suggestions regarding the provision at Lear House. I am pleased with the choice of Lear House for my mum and feel that the kind and flexible approach enables residents' individual needs and preferences to be met.

This is an excellent care home. The level of care given to the residents is of a very high standard. There are structures in place to raise issues and concerns regarding our relative, which are always acted upon. The care manager and the general manager are always approachable and make themselves available. They are proactive in their care as well and highlight issues appropriately. In essence they not only provide reassurance for the residents, they negate anxiety for the relatives and am very confident she is in a safe and caring environment. The facilities are first-class. The buildings, good etc are of a very high standard but it is the staff who make it what it is, from the top manager to all staff.

Family and friends are made to feel welcome and encouraged to join in with activities. The activities coordinator provides a wide variety of stimulating activities which are well attended and good fun. It's both reassuring and a pleasure to see so many users enjoying themselves.

My mother arrived in August 2022. We anticipated her being at Lear House for no more than 6 months. After she settled in she had a new lease of life enjoying all the activities (except the French lessons). Towards the end of her life, the staff were kind and considerate towards my mother right up to the end. I would say on behalf of my sisters and myself Lear House was an excellent choice for my mother. The staff gave her an additional 2 years of life which were enjoyed by mother.

An excellent feature is the in-house entertainment (most afternoons) and the involvement in what's going on in the world eg D Day (nationally), a talk on Hilbre Island (local interest).

Lear House has been a great support to me in looking after my sister. I know that she is safe, she is happy and she is secure. She enjoys life, she loves being there. The staff are very caring, professional people, and the leadership is first class. I cannot speak too highly of them. The food is excellent, the entertainment also. It is the best a relative could hope for.

The people who provide the menus and meals need to talk to the residents and devise a menu that is appropriate, nutritious and tasty. The nutrition and hydration side of care could be much improved.