Lear House Residential Care Home

17 Darmonds Green, West Kirby, Wirral CH48 5DT
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9.6 36 Reviews
  • Lear House Residential Care Home, Wirral
Lear House is a welcoming home offering residential care and respite for up to 24 older people with a range of care needs. Set in its own leafy grounds, within a quiet residential area of West Kirby, Lear House is still close enough to the centre of town to provide easy access to transport links, local shops and amenities.

There are multiple communal spaces throughout the home. Residents can enjoy the entertainment on offer in the lounge, relax with a book in the snug, meet up with friends and family in the first floor lounge or enjoy a warm afternoon in the garden room and make use of the kitchenette facilities.

The dining room, recently redecorated in a bright and colourful scheme, is where residents enjoy their daily nutritious meals prepared in-house by the chef and the team. Residents can also participate in a range of activities and entertainment such as Knit & Natter, learning French, print making, flower craft and animal visits or enjoy singing along with visiting singers and musicians on a weekly basis. The enclosed sensory garden, with its patio area and garden room, has become a popular meeting place for residents and their families when the weather gets warmer; there is always plenty to do. They also have a dedicated hair salon for visiting hairdressers, should any of the residents require a tidy up or even a restyle.

The 24 bedrooms are situated on the ground floor and first floor, with lift and/or stairlift access to the upper floor. Each room is spacious, with a pleasing outlook, and they encourage residents to add their own personal touches to help them feel more settled and at home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

We have a range of fees depending on the size and location of the room and the features available. Please contact us for availability and the exact room fee that would suit your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up

Good to Know

Owner

  • Abbeyfield Hoylake & West Kirby Society Ltd

Person in charge

  • Sarah Cavanagh (Care Manager)

Local Authority / Social Services

Admission Criteria

  • No restrictions
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (7)

Visiting

  • Visitors welcome any time although it would be preferred if lunch times could be avoided between 12 - 1.30pm

Parking

  • Car parking facilities available and can be reached via Bridge Road CH48 5EX (not Darmonds Green)

Lear House Residential Care Home Reviews (36)

9.6

Lear House Residential Care Home has a Review Score of 9.6 (9.570) out of 10, based on 15 reviews in the last 2 years.
Over all time Lear House Residential Care Home has 36 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lear House Residential Care Home
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Total of 36, showing 1-20
Review from S M (Daughter of Resident) published on 15 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is a resident at Lear House and I have found it to be an exceptional care home. All staff I have observed or interacted with are kind, attentive, patient, respectful and cheerful. The manager is very approachable and visible and any queries we have are addressed efficiently. My mum's individual
needs are preferences are accommodated.
As a visitor, I'm treated with the same kindness and made to feel welcome. Food is fantastic and nutritious. Activities happen frequently and consistently and gardens are well kept and maintained. I'm extremely happy with my mum's care.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Thank you for taking the time to leave us a review. We're so very proud to hear such kind praise of our service, the management and staff are overjoyed with your comments and we are so happy that you are happy.

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Review from Jane M (Daughter of Resident) published on 8 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum chose Lear House about 3 months ago and has a large, bright, en-suite room with 3 call buttons and some of her own furniture, fan and pictures. It is accessed via a stairlift. The house has a relaxed, friendly and homely atmosphere. Outside access is rather steep but driving to the door for pick-up/drop-off
is possible. Secure entry is gained via a doorbell.
Mum's wish for privacy and to eat in her room has been fulfilled without pressure. The care staff are kind, cheerful, encouraging and respectful. All staff and the manager are helpful and friendly to me. Her laundry is done beautifully and regularly. The home-cooked food is very good, with a varied menu and choices. The excellent Activities Co-ordinator runs a varied programme of activities including residents' meetings for comments and suggestions. The gardens around the house, one accessed via a lift, are lovely and there are some garden activities.
Things I would like to see: daily exercises/pilates; call pendants; air con.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Many thanks for taking the time to submit your lovely review, it's very much appreciated. Please be assured your feedback about things you would like to see will be discussed with me and our activities co-ordinator.

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Review from C O (Daughter of Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum moved to Lear House 4 months ago. Her room is large and bright, and the general environment is friendly, relaxed, clean and homely. The care staff are respectful and kind and do their best to respond to Mum's needs. The care manager and senior staff are always responsive and helpful if I need
to discuss anything with them. The food is plentiful, of good quality and varied. Residents are provided with a weekly menu. Most residents have their meals in the dining room but Mum's preference for eating in her own room is honoured. The activities programme is excellent and residents are encouraged to join in, but equally, they don't have pressure put on them to join in if they don't wish to. There is a monthly residents' forum at which residents can make suggestions regarding the provision at Lear House. I am pleased with the choice of Lear House for my mum and feel that the kind and flexible approach enables residents' individual needs and preferences to be met.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Thank you so much for taking the time to write your lovely review about Lear House and our staff. It's great to hear that you and your mum are happy with us. We appreciate the feedback very much.

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Review from Clifford B (Son-in-law of Resident) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent care home. The level of care given to the residents is of a very high standard. There are structures in place to raise issues and concerns regarding our relative, which are always acted upon. The care manager and the general manager are always approachable and make themselves available.
They are proactive in their care as well and highlight issues appropriately. In essence they not only provide reassurance for the residents, they negate anxiety for the relatives and am very confident she is in a safe and caring environment. The facilities are first-class. The buildings, good etc are of a very high standard but it is the staff who make it what it is, from the top manager to all staff.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Many many thanks for your wonderful review, it's very uplifting for us all to receive great feedback and we appreciate it very much.

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Review from Lesley A (Daughter of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum is well cared for. She has benefitted from having 24-hour care, daily routines and emotional support from fellow users and staff.
As Mum has taken a while to settle, she has been encouraged to join in the organised activities and now seems to have made some friends and has formed relationships
with staff.
Family and friends are made to feel welcome and encouraged to join in with activities. The activities coordinator provides a wide variety of stimulating activities which are well attended and good fun. It's both reassuring and a pleasure to see so many users enjoying themselves.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Many thanks for taking the time to write this lovely review, it's great to hear good feedback.

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Review from M N (Son of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother arrived in August 2022. We anticipated her being at Lear House for no more than 6 months. After she settled in she had a new lease of life enjoying all the activities (except the French lessons). Towards the end of her life, the staff were kind and considerate towards my mother right up to
the end. I would say on behalf of my sisters and myself Lear House was an excellent choice for my mother. The staff gave her an additional 2 years of life which were enjoyed by mother.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Many thanks for taking the time to write your kind review, we appreciate it very much.

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Review from Jane F (Daughter of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we have been very impressed with the scale of the home and the continuity of the staff which means mum has got to know them all and similarly the small, in her eyes manageable, number of residents.
The quality of care and attentiveness is good and the ethos is that this is your home,
visitors always feel welcome and choices are given eg sometimes having a meal in your room. That feeling of choice is important to Mum.
An excellent feature is the in-house entertainment (most afternoons) and the involvement in what's going on in the world eg D Day (nationally), a talk on Hilbre Island (local interest).
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Many thanks for taking the time to write your kind review, we appreciate it very much.

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Review from John M (Brother of Resident) published on 26 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lear House has been a great support to me in looking after my sister. I know that she is safe, she is happy and she is secure. She enjoys life, she loves being there. The staff are very caring, professional people, and the leadership is first class. I cannot speak too highly of them. The food is excellent,
the entertainment also. It is the best a relative could hope for.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Thank you for finding the time to write your amazing review, it's appreciated very much.

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Review from S C (Daughter of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall, the staff are caring, compassionate, professional and kind, and practice individualised care.
The people who provide the menus and meals need to talk to the residents and devise a menu that is appropriate, nutritious and tasty. The nutrition and hydration side of care could be much improved.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Thank you for taking the time to write your review, it's good to receive feedback. Our meals are freshly prepared daily by our Chef, fully nutritious and tasty and the menus are devised by feedback from our residents through our monthly forum where they give us their likes and dislikes and suggestions to add to the menu. I'm truly sorry that you are disappointed with the meals prepared, if this is something you would like to discuss further please call me as I would like to help.

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Review from I M (Granddaughter of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our grandmother has been at the home for around 3 and a half years and it is the best move ever. She is happy, well looked after and thriving. She absolutely adores the entertainment and looks forward to the activities. The home is always clean, the staff are friendly and the little things like pictures
to help the residents find the toilet are great. We would highly recommend the home to others.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Many thanks for taking the time to write your review, we appreciate this great feedback very much.

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Review from Alison C (Friend of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely nursing home with extremely friendly and caring staff. My friend is very happy here and well looked after. Staff know her very well. Everywhere is spotlessly clean and the food is excellent. Can't fault it!
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Thank you for your lovely review and for taking the time to write it. It's great to hear good feedback.

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Review from J D (Daughter of Resident) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't be more pleased with the love and care she has received while she has lived here. My mum has been very happy and said to a career that she looks at staff as her family now and doesn't wish to go anywhere else. She is now very near the end of life I am so glad she is here.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Many thanks for your kind words and fabulous review, it's appreciated very much.

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Review from James M (Son of Resident) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been resident in Lear House since August 2023 when initially it was meant to be a temporary stay while we both went on holiday. Mum has dementia/Alzheimer's. She enjoyed her stay so much so that she didn't want to return home! I thought it would be a battle to get her to move as she was no longer
able to look after herself at home despite daily care visits. From our point of view it is such a relief to know that she is safe, being looked after and, has company. The staff are first class and always provide me with a welcome and feedback when I go in.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Many thanks for your kind words and fabulous review, it's appreciated very much.

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Review from Yvonne L (Daughter of Resident) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident here for almost three years and I've always been so impressed with the care, general well-being, and entertainment and activities provided to the residents. She was reluctant to move from her home but needed the extra support and now she can't thank me enough for finding
Lear House, every time I speak to her. She's happy, has met some wonderful new friends, and is kept busy with all the entertainment being provided on a daily basis. She's even started tap dancing again! The staff are marvellous, going above and beyond in everything they do; they know every resident personally and go out of their way to chat and ensure they have everything they need. I live in the US and I'm so grateful to everyone for providing me with peace of mind that my Mum is safe, happy, and well cared for.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Many thanks for your kind words and fabulous review, we all appreciate great feedback here at Lear House. Mum loves her tap dancing!

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Review from Andrew H (Son of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into Lear House following a 3-month stay in hospital and living at home with social care visits before that.
Although the first couple of weeks were difficult as he adjusted to a new environment and routine, I can honestly say that I have not seen him happier than he is now in a very long
while. He is much calmer and more coherent than he had been for many years, despite the progression of his dementia. Living within the general population in the home, rather than in an isolated 'specialist' dementia area is hugely beneficial as he doesn't have to constantly process the difficult behaviour of other residents around him.
The staff are uniformly caring and kind in their dealings with my Dad and the other residents, he 'can't fault them'. Dealing with the admin staff was informative too, providing the right care and meeting my Dad's needs were always the top priority.
Finally, the atmosphere at Lear House is calm and homely, the staff put the residents' needs and wishes first.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Many thanks for your kind words and amazing review. it's appreciated very much by us all.

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Review from Emma B (Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lear House has been the best experience for my Mum-in-law. Mum-in-law moved into Lear House from her home where she was living independently aged 96. All the carers and staff made the transition from home to care home seamless. It has been such a positive experience even though it was in the middle
of the covid crisis. The staff excel at bringing out the best in her. She is so happy and has made friends with other residents and staff. She is so well looked after. She has her hair done weekly and always looks lovely and well presented. The Activities Coordinator is outstanding at providing a wide range of things for the residents to do and is great at getting the residents involved whether it is for the big events or just everyday fun. The food is delicious, there is a weekly menu provided for each resident. Mum-in-law has blossomed at Lear House. We as family have been made to feel really welcome. We cannot rate Lear House highly enough.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Thank you very much for taking the time to send your amazing review and for your kind words. We all appreciate it very much.

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Review from Anne M (Daughter of Resident) published on 22 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother transferred to Lear House Residential Care Home in December 2018 when she needed more support with day-to-day care. From day 1, I was impressed with the quality of care she received. Over time my mum became increasingly frail and her dementia deteriorated and the staff helped with and managed
her increasing needs with kindness and courtesy. The staff were also always happy to provide updates by phone, which is essential when you live a long distance away. Anyone who visited my mum always commented how well cared for my mum was. The staff were always cheerful, kind and compassionate. In particular, the staff provided excellent care over my mum's last few weeks and months when she needed much greater help with all aspects of her personal care. Thanks to the staff at Lear House, my mum was able to spend her final weeks in familiar surroundings and was looked after by familiar and friendly faces, ensuring she felt as comfortable and safe as possible. Thank you to all at Lear House Residential Care Home!
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Thank you for finding the time to write such a lovely review about us, we all appreciate it.

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Review from David B (Son of Resident) published on 15 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Lear house for two plus years.
The staff are always friendly and attentive and could not have been more helpful during the pandemic with video calls and keeping relatives up-to-date with the latest protocols and encouraging visits in the pod whilst keeping the residents
safe.
Food plays an important part of life in the home and the quality of the meals seems excellent and are always an important part of visit conversation. If it wasn't good, I'm sure we would soon be told!
There always seems a celebration of some kind whether a birthday or major holidays, Easter or Christmas, or one offs such as the Jubilee. The staff always go the extra mile with decorations to brighten up the home and activities to make the occasion an event!
A well-run, more friendly home with happy and attentive staff I think, would be hard to find.
As my mother says, 'we do have a laugh'
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Many thanks for taking the time to write such kind words in your amazing review, it's very much appreciated by us all.

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Review from K C (Daughter of Resident) published on 24 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent her final years at Lear House and was always treated with courtesy, compassion, and care. All the staff were very kind and attentive, not only to mum's needs but also to those of her family. During the lockdown, they made sure that we were able to speak to her on a regular basis. Following
this, they took care to make arrangements which meant we could see her when possible, while keeping her and all the other residents safe. There was also a wide range of activities to keep her engaged. When it came to mum's final days, the care she continued to receive was exceptional and this meant she was able to be comfortable and feel safe. Furthermore, as a family we were welcomed and supported through our difficult days. I highly recommend Lear House and would like to thank them for their compassion and kindness.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Thank you for your kind words and review, it's very much appreciated by us all at Lear House. It was a pleasure to get to know your mum, she was such a lovely lady and loved by all.

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Review from Pamela D (Daughter of Resident) published on 5 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our much loved father moved into Lear House at the end of October and now almost 10 months later this wonderful care home has truly become his “home from home”! We feel so blessed to have found such a caring and loving home for our precious dad. The staff are absolutely amazing and are utterly dedicated
to looking after those in their care. Nothing is too much trouble and they go above and beyond to ensure the residents are well looked after. As a family, we are always greeted with warm, friendly smiles and cheerful hearts. They are extremely attentive to Dad’s needs and it is heartwarming to witness their kindness and the genuine warmth of affection they obviously feel towards him. During these unprecedented times the staff have done their utmost to ensure the safety of residents and have done everything in their power to make sure contact has been maintained with loved ones. We are truly grateful to all the staff and cannot thank them enough for all they have done and continue to do.
Reply from Ailsa Wright, Manager at Lear House Residential Care Home

Many thanks for your kind words and amazing review, it means a lot to us all.

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Current Review Score: 9.6 (9.570)

Overview of Review Score

The Review Score of 9.6 (9.570) out of 10 for Lear House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.570 for Lear House Residential Care Home is calculated as follows: ( (109 Excellents x 5) + (64 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 179 Ratings = 4.57
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lear House Residential Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2025

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Ailsa

Ailsa Wright

Job Title: General Manager Joined: 2014

Ailsa started life with the Society as Treasurer but became General Manager, following the retirement of the C.E.O. in September 2016.
Ailsa is committed to raising the profile of the Society for the benefit of all the residents and staff.

Peter

Peter Fletcher

Job Title: Company Secretary Joined: 2007

Peter joined the Society first as Administrator but was quickly moved to that of Chief Executive Officer where he remained for over 10 years. he recently took semi retirement and is remaining with the Society as Company Secretary.

Sarah

Sarah Cavanagh

Job Title: Care Manager Joined: 2020

Sarah was appointed as Care Manager in November 2020. She has a wealth of experience having worked at Abbeyfield Lear House for many years.

Frequently Asked Questions about Lear House Residential Care Home

What types of Care is Lear House Residential Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lear House Residential Care Home have?

There are 33 Single Rooms.

What are the Facilities & Services at Lear House Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lear House Residential Care Home to the centre of Wirral?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

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