Lear House Residential Care Home

I couldn't be more pleased with the love and care she has received while she has lived here. My mum has been very happy and said to a career that she looks at staff as her family now and doesn't wish to go anywhere else. She is now very near the end of life I am so glad she is here.

Mum has been resident in Lear House since August 2023 when initially it was meant to be a temporary stay while we both went on holiday. Mum has dementia/Alzheimer's. She enjoyed her stay so much so that she didn't want to return home! I thought it would be a battle to get her to move as she was no longer able to look after herself at home despite daily care visits. From our point of view it is such a relief to know that she is safe, being looked after and, has company. The staff are first class and always provide me with a welcome and feedback when I go in.

My mother has been a resident here for almost three years and I've always been so impressed with the care, general well-being, and entertainment and activities provided to the residents. She was reluctant to move from her home but needed the extra support and now she can't thank me enough for finding Lear House, every time I speak to her. She's happy, has met some wonderful new friends, and is kept busy with all the entertainment being provided on a daily basis. She's even started tap dancing again! The staff are marvellous, going above and beyond in everything they do; they know every resident personally and go out of their way to chat and ensure they have everything they need. I live in the US and I'm so grateful to everyone for providing me with peace of mind that my Mum is safe, happy, and well cared for.

Finally, the atmosphere at Lear House is calm and homely, the staff put the residents' needs and wishes first.

Lear House has been the best experience for my Mum-in-law. Mum-in-law moved into Lear House from her home where she was living independently aged 96. All the carers and staff made the transition from home to care home seamless. It has been such a positive experience even though it was in the middle of the covid crisis. The staff excel at bringing out the best in her. She is so happy and has made friends with other residents and staff. She is so well looked after. She has her hair done weekly and always looks lovely and well presented. The Activities Coordinator is outstanding at providing a wide range of things for the residents to do and is great at getting the residents involved whether it is for the big events or just everyday fun. The food is delicious, there is a weekly menu provided for each resident. Mum-in-law has blossomed at Lear House. We as family have been made to feel really welcome. We cannot rate Lear House highly enough.

My mother transferred to Lear House Residential Care Home in December 2018 when she needed more support with day-to-day care. From day 1, I was impressed with the quality of care she received. Over time my mum became increasingly frail and her dementia deteriorated and the staff helped with and managed her increasing needs with kindness and courtesy. The staff were also always happy to provide updates by phone, which is essential when you live a long distance away. Anyone who visited my mum always commented how well cared for my mum was. The staff were always cheerful, kind and compassionate. In particular, the staff provided excellent care over my mum's last few weeks and months when she needed much greater help with all aspects of her personal care. Thanks to the staff at Lear House, my mum was able to spend her final weeks in familiar surroundings and was looked after by familiar and friendly faces, ensuring she felt as comfortable and safe as possible. Thank you to all at Lear House Residential Care Home!

As my mother says, 'we do have a laugh'

My mum spent her final years at Lear House and was always treated with courtesy, compassion, and care. All the staff were very kind and attentive, not only to mum's needs but also to those of her family. During the lockdown, they made sure that we were able to speak to her on a regular basis. Following this, they took care to make arrangements which meant we could see her when possible, while keeping her and all the other residents safe. There was also a wide range of activities to keep her engaged. When it came to mum's final days, the care she continued to receive was exceptional and this meant she was able to be comfortable and feel safe. Furthermore, as a family we were welcomed and supported through our difficult days. I highly recommend Lear House and would like to thank them for their compassion and kindness.

Our much loved father moved into Lear House at the end of October and now almost 10 months later this wonderful care home has truly become his “home from home”! We feel so blessed to have found such a caring and loving home for our precious dad. The staff are absolutely amazing and are utterly dedicated to looking after those in their care. Nothing is too much trouble and they go above and beyond to ensure the residents are well looked after. As a family, we are always greeted with warm, friendly smiles and cheerful hearts. They are extremely attentive to Dad’s needs and it is heartwarming to witness their kindness and the genuine warmth of affection they obviously feel towards him. During these unprecedented times the staff have done their utmost to ensure the safety of residents and have done everything in their power to make sure contact has been maintained with loved ones. We are truly grateful to all the staff and cannot thank them enough for all they have done and continue to do.

It's very reassuring to know how well she is being cared for, especially as we live 190 miles away!

Throughout my mother's stay, she was treated with respect and care. She was continually watched by staff to enable her to proceed through the home independently, so maintaining her dignity. In the last few months, extra care and desire to enhance her quality of life was demonstrated. Staff went beyond their job description to facilitate all the residents and to produce an experience as new to their own homes. Whenever I had trouble - it was dealt with immediately.

My mother was a resident at Lear House for the last four years of her life. The care she received was excellent. She was mobile and active when she first arrived with some memory loss problems. In the last few years, she needed help with personal care and walking. The staff supported her in every way, were kind, cheerful and respectful. The family felt so blessed to have found such a wonderful home from home for our mother. There was good food, a relaxed and happy atmosphere, and plenty of activities if you wanted them. Well-appointed rooms, bright lounges and a pretty garden but most of all love and kindness.

My aunt was a resident in Lear House for nearly 3 years, she was very well looked after during that time. Her room was well decorated, spacious and bright. All the facilities were very good, food, activities and staff. There were activities that also included family members. Overall, it is a good, well run care home which we would recommend to all.

Like many older people, my mother was a very independent lady and was reluctant to enter Lear House. Within a short time, however, she was completely at home. Her room was light and spacious but most importantly the staff treated her with both respect and with never-failing humour. I will always be grateful that the last two years of her long life were very happy ones.

As a family, we are so grateful to all the staff at Lear House, who looked after our mum for over 5 years. Mum had dementia but she enjoyed all the activities (especially the music) provided at Lear House and she was very happy there. She was shown genuine kindness and love, especially in her difficult last few weeks, when the staff really went the extra mile to look after her.

Nan had a fall at home and was admitted to hospital. As a family, we decided it would be for the best if we found her a nursing home where she would be well looked after. After visiting several homes in the area, I arranged to visit Lear House. I was shown around the building and saw that it seemed like a place where Nan would feel at home. It was very clean and her room was a fantastic size with an ensuite bathroom. I met some of the staff who were extremely helpful and polite. Nan moved in and has settled in really well. She enjoys the many activities on offer and is really enjoying her meals. We worried she wouldn't settle because she has lived on her own for over 50 years, but the staff have encouraged her to join in and she is really benefiting from the social interaction. Overall I would recommend Lear House to anyone, because we know she is receiving a really high level of care from a great team of people.

The activities and entertainment offered are first class and involve much input from the local community. My aunt, despite her frailty, enjoys her time at this care home and most importantly feels safe and well cared for.

My mum and dad's wish many years ago was that they would reside in Abbeyfield in their latter years. Dad died 20 years ago and mum had been a resident for the last 4 years. As a family, we have been extremely pleased with the care, patience and support given to mum. It was a real home from home for her. Always smelt lovely and the staff could not do enough for her and us as a family. In my Eulogy at her funeral in February I said the following, "We cannot really express our feelings on how grateful we are for the care mum received during the 4 years particularly over the final weeks and the last weekend. As I have said to many people Lear House came into its own in its care of Mum, allowing me to stay and the rest of the family free access to be with her. The staff were wonderful with her and were able to reach her in ways we could not or found difficult to do.

When it became evident that our elderly long-term friend could no longer cope with living in her ‘Independent Living’ accommodation, we began the search for a suitable Residential Home in the Wirral area. This proved to be an exhaustive and eye-watering educative exercise for us, as part of our brief as Lasting Powers of Attorney for her was to ensure that any new accommodation should be to the highest level of quality her budget would allow. We embarked on several months of unannounced visiting and inspection of some fifteen local Homes which all fell into a similar price-range, (a single exception was where the weekly price was similar to the monthly price for the others and was thus excluded). Eventually, and with some relief, we found the Abbeyfield Trust’s joint premises of Lear House and its Elliot House annexe, in West Kirby. Here, we noticed an aura of happiness and laughter amongst Staff and Residents, highest levels of cleanliness and tidiness throughout the buildings and grounds, a generous and visible presence of care staff, and a sense of business professionalism: a combination of factors we had not seen at the other homes. There was no pervading smell of urine or cheap disinfectant, no shabbiness of décor, the Staff members were wearing identification uniforms, people were smiling and approachable, and the ambience was one of sincere welcome. Initially, our friend entered the smaller community of Elliot House, where she had been offered the opportunity of staying for a week’s Respite care, which she enjoyed so much that she wanted to take up residence immediately. Within 6 months she had moved into the larger Lear House, where she now has a room which, as part of the ongoing redecoration programme, has been colour-code painted to help her cope with her increasing dementia. We are confident that Lear House deals more than adequately with matters of medication, Doctor visits, matters of intimate washing and hygiene, her laundry, ensuring our friend’s daily dignity and pride in the clothes she wears, her weekly hairdressing events, chiropody, the extensive range of entertainment, and social events which include Burns’ Afternoons (complete with a Piping-in of the Haggis), Christmas Parties, Summer Fetes, and occasional Outings. She is particularly pleased with the high quality of the ‘home-cooked’ food and daily menus, and the pleasant staff who prepare it. Every time we visit our friend she thanks us for finding her this wonderful place to live. Additionally, each visit to our friend in Lear House is a joy for us, knowing she is being cared for so well.

My mother, who suffers from dementia, has a new lease of life. The activities programme is varied and provides her with the company that she had previously missed at home. A beautiful Labrador (a therapy pet) visits weekly and it was an unforgettable moment to witness the mutual recognition between mum and this wonderful animal when I first saw them together. There have been occasional outings for those who are able, which mum particularly enjoyed, and I hope these will be repeated.