The Allandale Care Group Ltd is a not for profit organization that has provided care provision within the Heswall area for over 50 years and are well known and respected in the area.
Heathermount comprises of 16 rooms spread over 3 floors, rooms are spacious, bright and tastefully decorated, each room is individually styled with en-suite facilities in each room.
All rooms have Ariel point, telephone socket and nurse call bell.
Heathermount has...
The Allandale Care Group Ltd is a not for profit organization that has provided care provision within the Heswall area for over 50 years and are well known and respected in the area.
Heathermount comprises of 16 rooms spread over 3 floors, rooms are spacious, bright and tastefully decorated, each room is individually styled with en-suite facilities in each room.
All rooms have Ariel point, telephone socket and nurse call bell.
Heathermount has a tastefully decorated, dining area and comfortable lounge with direct access to an enclosed patio area.
Meals are nutritious varied and are freshly prepared by the cook special dietary requirements are catered for.
There is a varied activity programme at Heathermount, with something for everyone, from poetry groups, quiz nights and exercise and baking.
Heathermount is actively supported by the friends of Heathermount with resident representatives, who run coffee mornings and various other activities raising money for the resident’s fund.
The home has two assisted bathrooms and walk-in shower room.
The Allandale Care Group prides itself on providing the highest levels of care and support.
Staff are warm, friendly, experienced, highly trained people who are passionate about their roles.
Contact Heathermount to confirm what's included and get a personalised quote:
For local authority funding a 3rd party top up is required.
The price(s) shown are provided by the care home. Contact Heathermount for full pricing details and T&Cs.
Heathermount has a Review Score of 9.4 (9.431) out of 10, based on 7 reviews in the last 2 years.
Over all time Heathermount has 30 reviews.
The staff are fantastic, very caring and understanding. Lovely friendly atmosphere in the home. Dad really enjoyed his time here.
The staff are fantastic, very caring and understanding. Lovely friendly atmosphere in the home. Dad really enjoyed his time here.
Thank you so much. He is missed very much and will always be remebered.
However, from the moment he arrived, the staff showed him...
We will always be grateful for the compassion shown to both Dad and our family during such a difficult chapter of our lives. Thank you for caring for him so well.
Thank you so much for these amazing words. It was a pleasure to care for Dad, he will be forever remembered at Heathermount.
All the staff are lovely, caring, helpful, and keep us informed. The home is clean, bright and warm. The food is all home-cooked. It's a lovely atmosphere.
All the staff are lovely, caring, helpful, and keep us informed. The home is clean, bright and warm. The food is all home-cooked. It's a lovely atmosphere.
Thanks you Julie for you kind review, we appreciate it very much.
My mum has been living at Heathermount for over two years now, and I can see that she feels very at home and at peace there. She loves her spacious room where she can comfortably have family and friends around her, but more recently she has started to spend a little more time in the company of...
My mum has been living at Heathermount for over two years now, and I can see that she feels very at home and at peace there. She loves her spacious room where she can comfortably have family and friends around her, but more recently she has started to spend a little more time in the company of others in the lounge where she enjoys the crafts, discussions, exercises and outings that the activities worker Cheryl arranges, and the singalongs with George the visiting pianist. All the staff mix professionalism with real warmth and care for the residents; everyone is treated as an individual and their little ways and foibles respected. There is a lovely vibe at Heathermount which you don't find in some of the larger, smarter looking care homes; Heathermount looks and feels like a family home where everyone is cherished and valued. The staff never miss an opportunity to celebrate - anything, and the food is always great, genuine home cooking along with new dishes for the residents to try!
Thank you so much for your kind review. We really appreciate it.
Nothing in life is perfect! However Heathermount is a welcome and friendly establishment. Staff and management, give of their best.
Nothing in life is perfect! However Heathermount is a welcome and friendly establishment. Staff and management, give of their best.
Thank so much for your review, we appreciate you taking the time to complete one.
All staff are exceptional, dedicated and caring - if there are problems (which there will be anywhere) they are always resolved effectively and efficiently. Nothing is too much trouble, and Mum is always treated with the utmost dignity. We consider ourselves so fortunate to have Mum safely in the...
All staff are exceptional, dedicated and caring - if there are problems (which there will be anywhere) they are always resolved effectively and efficiently. Nothing is too much trouble, and Mum is always treated with the utmost dignity. We consider ourselves so fortunate to have Mum safely in the arms of the Heathermount family
Thank you so much, what a lovely review. We appreciate you taking time to complete one.
She had a worrying period of very poor health...
She had a worrying period of very poor health requiring hospital admission. The director of the group was very supportive and helpful in getting her back to the home.
Thank you so much for your lovely review. We are very happy that she is settled again.
Gramps was diagnosed with Alzheimer’s in 2021 and he managed to stay in his bungalow for 12 months with care and support. He was a stubborn man as people know and he was still independent till the age of 92 however it did come to a time where he needed more support. Gramps moved into Heathermount...
Gramps was diagnosed with Alzheimer’s in 2021 and he managed to stay in his bungalow for 12 months with care and support. He was a stubborn man as people know and he was still independent till the age of 92 however it did come to a time where he needed more support. Gramps moved into Heathermount Care Home in 2022 and as you would expect we were anxious as a family over this. Well, what can I say. The love and care he received from the home was second to none. He was treated with the utmost respect, and I cannot thank the staff enough for what they did for our Gramps. Even to the very end, he was treated with such dignity that we as a family will be forever in their debt. You treated us like family, and we felt the home was our second home. I know you will miss him too and that is a true testament to the impact our Gramps had on people. I will miss hearing the stories you would tell us of his mischievous behaviour which again I cannot repeat out loud!
What a lovely review for a lovely Gramps. Missed so much, never forgotten.
We have all been happy with the care my dad has received over the last 3 years. The staff are all very friendly and welcoming and the home is very clean and tidy which is important to my Dad. My dad mostly manages self-care as he likes to be as independent as possible but the staff are always on...
We have all been happy with the care my dad has received over the last 3 years. The staff are all very friendly and welcoming and the home is very clean and tidy which is important to my Dad. My dad mostly manages self-care as he likes to be as independent as possible but the staff are always on hand to help if needed. I have put don’t know for activities as my dad chooses not to get involved in them. He mainly stays in his room but does venture to the dining room for meals.
Thank you for your review. Activities are varied but we respect their choice when residents choose not to get involved.
Since my mum has been a resident at Heathermount, the love and care shown to her by staff has ensured her initial insecurities were overcome, and she now refers to it as 'her home' and 'her girls.' Her current situation has displayed exemplary professionalism, care, and attention from the staff...
Since my mum has been a resident at Heathermount, the love and care shown to her by staff has ensured her initial insecurities were overcome, and she now refers to it as 'her home' and 'her girls.' Her current situation has displayed exemplary professionalism, care, and attention from the staff towards both Mum and her family, ensuring a very difficult time for us all has been met with both dignity and empathy. For which we are very thankful.
Love to you all.
Every member of the team went above and beyond their call of duty. They extended their care to us her family...
Thank you.
Thank you for the kind words. It was an absolute pleasure to support such a lovely family in sad times.
My dad stayed at Heathermount for a week's respite, having only ever accessed this at a previous care home for the first time, which had been a shocking experience. Straight away, I felt reassured that Heathermount was going to be different and that Dad would be cared for. The day and night staff...
It is a struggle to find respite care for a week, 6 times a year but Heathermount has assured me that they will do all they can to accommodate these weeks if they have availability. I really don't want him to go anywhere else. A fantastic place!
Thank you so much for the review, Dad is an absolute pleasure to care for and we hope to see him again very soon.
My father Fred has been in Heathermount since October 2022 and I honestly didn't think he would settle as quickly as he has. The staff at Heathermount are absolutely amazing in every way that they care for my dad. They have given him a new lease of life at 93 years young and the company has made...
Once again thanks for all support.
What a lovely review, thank you. I will pass this on to the staff which I know they will really appreciate.
We moved Mum to this home after being initially dissatisfied with her previous care home. Her room is lovely, and the staff are brilliant with Mum. The biggest difference is the level of care, hygiene, food and comfort is so much better in Heathermount than her previous home. Mum would not mix with...
We moved Mum to this home after being initially dissatisfied with her previous care home. Her room is lovely, and the staff are brilliant with Mum. The biggest difference is the level of care, hygiene, food and comfort is so much better in Heathermount than her previous home. Mum would not mix with other residents at the previous home, but here the staff do their best to integrate her with the residents which they have had some success with. Heathermounts staff keep on top of Mum’s medication and Mum seems to be benefiting as a result. Thank you.
Thank you for your lovely review, receiving these reviews is always welcome. The staff at Heathermount are always at hand to help our residents adapt to new surroundings.
We visited many care homes, searching for people we could trust to give mum a great quality of life. The Heathermount team, from day one, welcomed us and settled mum incredibly well. It’s an emotional pull placing someone you love...
It’s heartwarming seeing mum chatting, laughing and hugging her carers, they get her - her humour, and her food preferences, they know her little needs (like her favourite cup and hot water bottle at bedtime) and they serve the big needs; our family is informed regularly on health and welfare matters which are acted upon swiftly. We feel mum is in safe hands and making happy memories at Heathermount. Sincerely thankful for this home from home.
Thank you so much for your kind words. It is always so heartwarming to hear that our residents and their families are settled and happy.
He has long standing mental health difficulties and before going into hospital he would rarely go out and had no contact with other people. The staff and residents provided...
I don’t live locally and it was a real relief to know he was being cared for so well.
What a wonderful review. We wish him well. Thank you for your kind words.
Very friendly home. The staff are absolutely fantastic. The care and support of the residents are at the core of the home's ethos. Can fully recommend it.
Very friendly home. The staff are absolutely fantastic. The care and support of the residents are at the core of the home's ethos. Can fully recommend it.
Thank you for the lovely words. The staff are dedicated to making our residents as happy and comfortable as possible.
Amazing and outstanding levels of kindness, care and support for both Mum and her immediate family under the most difficult of circumstances in Covid times. Careful assessment of Mum's needs and making time to get to know her personally, staff have offered her a completely new lease of life with a...
Amazing and outstanding levels of kindness, care and support for both Mum and her immediate family under the most difficult of circumstances in Covid times. Careful assessment of Mum's needs and making time to get to know her personally, staff have offered her a completely new lease of life with a future to embrace, enjoy and thrive. The setting is very homely, beautifully presented, friendly and comfortable, with delicious meals and a great number and variety of activities to enjoy. Lots of laughter, singing and fun!
This is so lovely to read, thank you so much. Can't wait until we can invite you all in for a big party.
The comfort and confidence this provides to my family is...
The comfort and confidence this provides to my family is unfathomable.
Thank you so much for your lovely review. The staff work so hard to provide a home from home. We are so happy that Mum has settled in so well at Heathermount.
The love, care and emotional support that he received there was brilliant. Staff were very respectful of his...
Heathermount came into our lives at just the right moment and I will always be grateful to them.
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Executive leader with a comprehensive management background extending to 19+ years in the Healthcare Industry as a Chief Executive Officer for...
Executive leader with a comprehensive management background extending to 19+ years in the Healthcare Industry as a Chief Executive Officer for high-growth organisations as well as his own 22 Care Home Portfolio.
Having sold his portfolio in 2021, Chandler Warren enlisted his services to Allandale Care Group and dedicated his time and passion to this outstanding Charity Group. As the Chief Executive Officer of the care homes group, Chandler has surrounded himself with the most qualified and dedicated team of care home professionals available.
Chandler is a very passionate, compassionate and hands-on CEO who thrives in the care of the elderly and has a real dedication to achieving excellent standards of care.
I had spent 20 years working in retail before changing career in 2013 and moving into the Health and Social care sector as a domiciliary carer. I...
I had spent 20 years working in retail before changing career in 2013 and moving into the Health and Social care sector as a domiciliary carer. I progressed to manager of the company and within 2 years gained a Good in all areas with CQC. I completed my level 5 diploma in 2015
Moving to residential care in 2017 I became registered Manager at Heathermount where I stayed for 4 years.
During this time, the home was visited by CQC and gained a GOOD in all areas of inspection.
In 2021 I was promoted to General Manager of Allandale Care Group, and I am also the Nominated Individual with CQC.. My main duties are to oversee all regulated activities and ensure our services are well run.
In my free time, I like to listen to music, of all kinds, and I am a huge football fan, especially Liverpool FC. I have 3 Grandchildren who spend a lot of time at ‘nanny’s’ house.
I am very passionate about my job and want both homes to be the best they possibly can be so that our residents are happy, comfortable and safe. It is also important to me that our families and friends feel secure knowing that their loved ones are well cared for.
I have 10 years of experience in the care industry. I started my career as a mental health support worker whilst I was studying a level 3 childcare...
I have 10 years of experience in the care industry. I started my career as a mental health support worker whilst I was studying a level 3 childcare and education qualification.
Whilst working as a mental health support worker I discovered my passion for providing care and support to vulnerable individuals and that I wished to progress within the health and social care sector. In the following years, I worked across several services providing care to vulnerable adults of all ages. In 2018 I was employed as a senior healthcare assistant within an elderly residential home, and I knew straight away that this is where my heart lies, I felt like I was home. In 2019 I started working towards a bachelor’s degree in health and social care whilst working full time. I initially started the degree as I have always been an avid learner and wished to enhance my knowledge in all areas of the health and social care sector. I started my career as a registered manager in early 2021, I joined Allandale Care Group as a registered manager in June 2023. During my brief time at Allandale Care Group, I have supported my team to achieve an ‘excellent’ rating when inspected by PAMMS, my team and I are enormously proud of this achievement.I look forward to my future within Allandale Care Group.
I chose to become a care assistant because working with elderly people has always been a passion of mine, and it deepened ever since I cared for my...
I chose to become a care assistant because working with elderly people has always been a passion of mine, and it deepened ever since I cared for my mum during the final months of her life, whilst it was difficult at the time I understood it wasn’t about how I felt, it was about how my mum felt. I aimed to ensure that she was comfortable, not in pain, comforted and overall someone who was there for her. This is why I feel that working alongside people who struggle for various reasons whether it be age or illness and helping them feel independent again is something I hold close to my heart.
Being a care assistant who can provide physical and emotional support to those in need, being a good listener, a good team member, and being a listening ear to not only the residents but their families as well if they need to talk, and being the reassurance, they need when they are scared. Being able to share their happy memories with them and creating more happy experiences for them when they may believe it is no longer possible is what I aim to achieve. That within itself is one of the main reasons why I am passionate about this type of work, being able to give back to people who have helped people throughout their lives is a small token of appreciation to me.
I joined Allandale Care Group in 2019 as a night care assistant, and since then I have developed my skills and knowledge with support from everyone from care staff to management. I have been given the opportunity to take on the role of Care team Leader which I am immensely proud of. I can only thank the Management for this as the support they have given me and continue to have only helped me grow within my role.Kate progressed to deputy manager in 2024.
I have always worked in the financial background for at least 30 years. Working in different sectors of the industry I have gained numerous years of...
I have always worked in the financial background for at least 30 years. Working in different sectors of the industry I have gained numerous years of valuable experience in all fields.
I have worked on trading desks in the raw commodities industry looking after high-volume invoicing and credit control, reporting to the Directors, and dealing with our European customers. I enjoyed a period within the Sea safety industry looking after the accounts for all our offices located up and down the country and dealing with all the stock involved. I have also worked within the construction sector, which was extremely demanding and busy, looking after payroll for our subsidiary companies and dealing with CIS, and a high level of invoicing and accountancy reporting.
I have studied at college to gain my AAT Certification.
After taking a break to look after my family and raise my children, I decided I wanted to go back to work. I was approached by Allandale Care Group for an interview, I was extremely impressed with the overall engagement with the staff and employees. No stone is left unturned, the respect and work ethos are very apparent from all. I am a compassionate person with a caring nature and did not hesitate to accept the job offer from the CEO Of Allandale Care Group and look forward to many years ahead.
In my free time, I engage in lots of activities with my family. I come from a big family and my house is always full of friends and family.
Alison is a dedicated and highly experienced care professional who is a qualified Care Home Assistant Practitioner and a Certified Dementia Mapper...
Alison is a dedicated and highly experienced care professional who is a qualified Care Home Assistant Practitioner and a Certified Dementia Mapper through Bradford University. With many years of hands-on experience in the care sector, Alison brings both advanced knowledge and practical expertise to her role, ensuring high standards of person-centred care.Alison holds an NVQ Level 4 in Leadership and Management, reflecting her strong leadership skills and commitment to professional development. Alison is passionate about supporting and mentoring care teams, promoting best practices, and continually improving the quality of care provided.
Alison has a genuine love for working with the elderly generation and is deeply committed to making a positive difference in people’s lives. She believes in treating every individual with dignity, respect, and compassion, and takes pride in creating meaningful connections that enhance wellbeing and quality of life.
The care home lists weekly fees per person from £1,335 for residential care (respite from £1,457) and from £1,335 for residential dementia care (respite from £1,457). Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 16 Single Rooms.
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
4.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heathermount to verify any information. View our terms and conditions. Heathermount has an Enhanced Service -what an Enhanced Service includes.