Care Homes Owned by Allandale Care Group Ltd

in the lounge where she enjoys the crafts, discussions, exercises and outings that the activities worker Cheryl arranges, and the singalongs with George the visiting pianist. All the staff mix professionalism with real warmth and care for the residents; everyone is treated as an individual and their little ways and foibles respected. There is a lovely vibe at Heathermount which you don't find in some of the larger, smarter looking care homes; Heathermount looks and feels like a family home where everyone is cherished and valued. The staff never miss an opportunity to celebrate - anything, and the food is always great, genuine home cooking along with new dishes for the residents to try!

All the staff have this caring and friendly attitude too and this has been so reassuring to us as Mum's health failed. Mum is now nearing the end of her life and I can't tell you how relieved we are that she is being so well cared for by the staff at The Croft.

of the Heathermount family

hospital admission. The director of the group was very supportive and helpful in getting her back to the home.

and welcoming and we have built up a fantastic and humorous rapport with those caring for mum. They somehow manage to keep mum smiling despite her frailty.

We can't thank the staff enough for the care that they deliver.

There are always sufficient staff on hand both day and night to meet mums care needs and those of the other residents.

We are always made welcome whenever we visit and the home put on a special birthday celebration for a small group of family and friends the other week. Thanks again to the chef and all the special staff xx

and an ability to relax and enjoy life. As a family we are very happy for him.

keeping family informed.

it's a second family and I don't know where we would have been without them.

upgraded lounge is enjoyed by the residents and visitors. A doctor visits weekly and when needed, which is reassuring.

met at The Croft does their very best to help and make sure residents are in comfort and happy!

there will be a room for me here.

Home in 2022 and as you would expect we were anxious as a family over this. Well, what can I say. The love and care he received from the home was second to none. He was treated with the utmost respect, and I cannot thank the staff enough for what they did for our Gramps. Even to the very end, he was treated with such dignity that we as a family will be forever in their debt. You treated us like family, and we felt the home was our second home. I know you will miss him too and that is a true testament to the impact our Gramps had on people. I will miss hearing the stories you would tell us of his mischievous behaviour which again I cannot repeat out loud!

to help if needed. I have put don’t know for activities as my dad chooses not to get involved in them. He mainly stays in his room but does venture to the dining room for meals.