The Manor Care Home

My dad has lived at The Manor Care Home for nearly two years now. He is happy and settled here. He has an amazing bond with the staff and the deputy manager.

The house its self is a beautiful Georgian Manor with a lovely garden and grounds for the residents to enjoy. My mum enjoyed sitting in the window watching the birds.

I would highly recommend The Manor and would like to thank all the staff for the care they gave my mum.

My mum has been at The Manor for nearly two years in all, first for respite care and then as a long term resident. She likes her room, which is comfortable, clean and quiet with a leafy view. The grounds of The Manor are especially beautiful and spacious, and the gardens are very well-used by all the residents as a social space to be together and to potter about. My mum has dementia but that has not stopped her from forming some great friendships with fellow residents. The management and staff are all very hard-working, patient and capable. However busy they get, they are always friendly and responsive. Meals are good and well-organised. My mum has heart arrhythmia and her condition is well-managed. The home is within walking distance to my house, and even though mum gets out and about with me, family and friends very often, the staff are also very good at making sure they take her out for a walk nearly every day. I am very grateful to know she's safe overnight and while I am at work.

My mother has been at the Manor for seven years and now has severe dementia. The care she has received has been excellent and the owner, current manager in particular, and staff constantly strive to ensure that her care and comfort is suited to her changing needs. I regularly visit my mother 3 to 4 times per week and any requests or suggestions I make for her comfort and well being are always dealt with in a friendly, professional and helpful manner. The management constantly try to improve the grounds and premises ensuring the home is very clean, homely and welcoming. Families can visit at any time and I have been able to observe at first hand and at any time of the day and night the caring and friendly way the care staff deal with the residents, nothing is too much trouble and they are obviously well trained by the management. I feel reassured that my mother is receiving the best possible care in a home that is constantly improving and where the welfare of the residents is paramount.

The Manor is impressive from outside, a Georgian manor house in mature grounds. Inside is equally impressive and the new extension is bright and welcoming but still in tune with the older structure. Most impressive of all however, are the staff. You always receive a warm welcome and the care, patience, warmth and understanding shown to the residents, are always much in evidence.