






Plessington Court is a care service based around the values of dignity and respect, effectively safeguarding all residents and tailoring provision to suit personal needs.
Care plans are regularly updated to include any developments, with residents consulted and loved ones kept informed.
Staff are well supported by training and supervision and understand the need to interact with clients and get to know them. A pleasant location also helps residents to feel relaxed.
Care Provided by Plessington Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Plessington Court for full pricing details and T&Cs.
Contact Plessington Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Capel House Care Ltd
- Private Owned
Person in charge
- Keith Ley (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2005
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (19)
- Single Rooms with ensuite Wet Room (19)
Visiting
- There are no set visiting times, though the team ask for avoidance around meal time (unless it is important to the person to assist their loved one of course). They only ask for a courtesy call prior to visiting in case their loved one is enjoying an activity etc
Parking
- Parking available
Plessington Court Reviews (21)
Plessington Court has a Review Score of 9.4 (9.434) out of 10, based on 6 reviews in the last 2 years.
Over all time Plessington Court has 21 reviews.
My mum,. who was 95 and had had Alzheimer's disease for 10 years, moved into Plessington Court in spring 2026 for what turned out to be the last few months of her life. I cannot speak highly enough of the staff, who showed her such care, compassion and love and always treated her as the person she was. It feels like a real home - and I found getting to know the staff and residents alike when I visited a pleasure. For the last two weeks of mum's life we were at her bedside all day, and the staff were so careful and thoughtful in looking after her, and all of us too. Mum had a very peaceful death, surrounded by her family, and we can't thank the staff and the home managers enough for the part they played in her life.
Thank you for your very kind review. It was an absolute pleasure providing care and support for your mum, and being able to support you, and your siblings to spend some quality time with your mum. I only wish we had more time to get to know your mum better, and have more time for those wonderful...
After a failed unsuitable admission to another care home, Dad moved to Plessington Court in November 2025. Initially he was very unsettled but because of the skill and care of all the staff there he is now comfortable and happy in his new home environment.
As a life-long nurse myself - I have every faith that Dad is very loved and cared for by the whole team - any wishes or requests are dealt with appropriately. Any changes in Dads well being are communicated efficiently and I am fully involved with all decisions regarding his needs and care plan
I am very grateful that we found this provider for Dads last life chapte
Thank you for your kind review. It has given me a warm feeling to start a new day out with.
Reviews are read by those searching for the right home for their loved one. A review, coming from the perspective of someone who was also searching for a forever home, and had found it, is so powerful...
Very kind, caring and helpful.
Thank you for your kind words. Your wife is a pleasure to provide day care to and occasional over night respite. She is so appreciate of all we do and engages with activities, even if a passive observer, but always she smiles to show appreciation. There are a wide range of activities on offer, most...
If only Mum had known that living in a care home could be like this she would have moved there much sooner. She feels safe and looked after, all the staff are truly caring and the activities keep everyone active and busy. Mum says "Thank you" every day to my sister for finding Plessington Court.
Thank you for your kind words and advocating on behalf of your mum. It had been and still is an absolute pleasure providing care for your mum. She has taken everything in her stride, made Plessington Court her home, and has helped others to settle in. It is lovely to see how connected she is with...
Having cared for mum at home for several years, we were reluctant to rehome her in a residential home, but following a serious fall, we felt this was the safest option for her. Mum received a lovely welcome from staff at Plessington Court and actually settled in quite quickly and is very happy with her new house. The staff are fantastic, nothing is too much trouble and they without exception appear very happy in their work. The setting is beautiful and residents enjoy outside area daily depending on weather. Food lovely, fun and stimulating, activities on offer. Well manager by the management team.
Thank you for your kind words Gill. Feedback is something others in a similar position to your mum and family seek out. Gaining reassurance from the feedback. Your mum is a pleasure to support. It has only been a success due to the whole family working closely with us to ensure your mums move went...
Tidiness and cleanliness of the residents' rooms and the premises in general cannot be faulted and the recent lounge and dining room extensions, along with the beautiful new sensory garden have given a light, airy and spacious feel to the communal areas.
All management team members are friendly and approachable and are keen to keep relatives in touch with any matters relating to their loved one's care.
Pleased to say we are very satisfied.
Thank for your kind words, which I hope others searching for the right place will gain encouragement from. Your mum is an absolute pleasure to support, and had settled in very quickly into the community we have helped develop in the home. I appreciate that your decision for mum to move was a...
Plessington is a light, clean, modern building with en-suite bedrooms. The gardens and the dementia-friendly cafe in the grounds were visited often.
The thing which makes Plessington outstanding, however, is the people. They are knowledgeable, kind, compassionate, and dedicated to making the lives of the residents as full and happy as possible. Mum’s love of singing, poetry, and knitting were all encouraged and she loved the staff, all of whom were known as ‘nice lady’.
Mum passed away at Plessington in July following a stroke. The carers were truly wonderful, preserving Mum’s dignity and well-being to the last. Their love for her and support for us made them part of our family and the hardest of times more bearable. I cannot recommend Plessington Court highly enough.
Thank you for your kind review. It is very touching and generous, a very difficult one when your mum sadly passed. It is an honour to have known your mum and to be there with you all in the end. She is a bright light of inspiration and joy that has left us in body, but in the soul, she will live on in the thought and memories of the family of Plessington Court.
The food and cleanliness is also excellent.
I am so glad that my mum is here where she is happy and so well cared for. We saw a few other places but nothing compares to Plessington. If you want your loved ones somewhere that is 5-star do not hesitate to choose Plessington.
Thank you for your kind comments. Your mum is a precious gift you have entrusted to us and is a pleasure to provide care and support to, daily.
This home has exceptional staff who care very much for each resident and strive to help each person enjoy their lives. Mum has received loving care and attention from day one and when she has been confused and asking repeatedly to 'go home' they have treated her with respect and love. They encourage mum to help with small chores to make her feel valued. One lovely carer wrote a very special note in her personal notebook about how much they loved having her live there, telling her how special she was to them all and this kindness has really helped her settle. The management and staff are all outstanding. Our family feels so lucky that mum is in their care.
Thank you for your kind words. Our staff deserve a pat on the back, which your kind comment has done. We work very hard to ensure people in receipt of our care and support, including your mum, are treated with dignity and respect as an individual. Personally, I find it a privilege that your family have entrusted into our care the most precious thing you can have, your mum.
We made the difficult decision that Mum needed the 24-hour support of a care home after her dementia meant that staying at home was no longer safe. Plessington Court felt like a place where she could feel at home. We liked the small size (at that time 19 ensuite bedrooms) and nice decoration. Mum lived at Plessington Court for over three and a half years. The team were unfailingly kind to Mum. The Manager contacted me in Feb 20 to discuss Mum's care during Covid lockdown. Mum's health was on a gentle decline. Like all families, we had the difficult situation of being unable to visit, but the team at Plessington Court focused on supporting residents and their families from afar. They sent weekly newsletters with photos-we sent seeds to grow. Their new Activities Coordinator contacted us for stories and photos to create a memory box/framed picture. They made a great covid-secure visiting room. We were allowed to visit as she reached the end of life, Mum knew we were there.
Thank you for your kind review, we are glad you decided on Plessington Court, as caring for your mum was an absolute privilege. We are glad you have felt included and updated over these last few difficult months we have tried to ensure our families have been involved wherever possible. Your mum will be dearly missed.
Plessington was the right fit for my dad. The onset of his condition - vascular dementia - at 67 made it very difficult to find a home that could cater to his needs, while still allowing him to be himself as a relatively young man. We had hit crisis point prior to stumbling across Plessington and instantly, I felt reassured by the manager's calm competence. Despite having to admit my dad during COVID times, the transition was smooth and we had a lot of support from the manager with regards to liaising with my dad's nurse and mental health practitioner. He settled better than we thought he would, and the staff did everything they could to allow my mum to visit him regularly in the home's purpose-built visitor pod. All of the staff are caring and genuine, and they looked after my mum's mental wellbeing as well as my dad's. Plessington truly takes an individual approach to each family's needs, and we are so grateful.
Thank you for this lovely review, we pride ourselves on personalised care and appreciate how hard it is to make the decision for a loved one to come into 24hr care. We support the whole family through this process and it's great to hear you felt supported throughout this difficult stage.
Mum is well looked after here. She has good days and bad, but the care and attention she received are great. The home is clean and tidy, bright and colourful, and many activities go on throughout the year. All staff attend to her every need and are always willing to stop and discuss Mum's needs, problems etc.
While it is difficult to gather first-hand information now visits have been postponed because of the Covid-19 virus, my impression is that the management and staff are continuing to provide a high level of care for the residents. My cousin (the resident), although suffering quite severely from dementia, always tells us how well she is being looked after and the evidence from our visits (before they had to stop) is consistent with this. They have always encouraged communication with the residents and were quick to set up a video calling facility and timetable when the virus precluded visits. This was particularly helpful for my wife and I, as we live 50 miles away from the home and enabled twice-weekly video calls, sometimes involving more physically distant family members. In particular, the measures that have been put in place to protect the residents from infection by the virus appear to have worked very well to date, despite initial problems obtaining testing and PPE.
Thank you for your kind review. Communication is paramount to us and we are pleased that the latest methods of using electronic methods to see and speak to each other have worked effectively for you and many others. Our residents often feedback to us that they feel “well cared for” and it is lovely to hear they also tell you they feel that way. We look forward to seeing you again in the future.
The staff are doing the most amazing job of looking after residents during this most difficult of times. I can only imagine how tiring and stressful their daily work must be and I am truly humbled by the dedication, commitment and kindness of everyone at Plessington Court. Thank you so much for all you do, you really are the best!
Thank you for this great review, it has been a challenging few weeks but we have been extremely proud of our staff and how they have provided extra love and attention during this time when you as family, are unable to visit. We look forward to when you can join us again.
My Nan has been using this service for 3 months now and we could not be more happy with the service provided.
My mother has been a resident of Plessington Court for the last seven years and is now in the end stages of Alzheimer's. Throughout her time at Plessington, she has been treated with great kindness and respect. Her health and mental wellbeing has always been monitored carefully. The staff are friendly and helpful and I have full confidence in the homes manager.
Thanks for this review, it much appreciated.
The staff are young bright and enthusiastic. They do all sorts of activities with the residents - different crafts - flower arranging etc. The tables for dining are always set nicely with tablecloths and napkins.
Residents clothes are all nicely laundered and hung back up in their rooms. All rooms are always immaculately cleaned. There are nice quiet areas for visitors to sit when visiting relatives. All in all it is an excellently run home.
Thank you for your review.
All residents are looked after by all members of staff with dignity, respect, care and love. It is a calm welcoming homely atmosphere with residents needs as priority.
Far better in every way than I could have expected.
Excellent care for my Nan. Kind, patient and excellent understanding of a patient with dementia needs. I'm always kept well informed and my Nan is very happy and content. The team are great and nothing is too much trouble. I really couldn't have asked for more.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2018Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Plessington Court.
There are no upcoming events for Plessington Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Plessington Court.
Accreditations
There are no accreditations posted yet for Plessington Court.
Meet the Team (3)

I am a registered mental health nurse as well as an Admiral nurse and I am passionate about caring for people living with the symptoms of dementia.
At Chapel House Care we aim to provide the highest standards of care in our homely, family-based homes.

She started as the Registered Manager for Chapel House Care in February 2020.
With an attention to detail, she is passionate about providing the best possible care.

She is a hard working and highly adaptable office manager and part of Chapel House Care's dynamic and visionary team.
Frequently Asked Questions about Plessington Court
What types of Care is Plessington Court registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Plessington Court have?
There are 19 Single Rooms.
What are the Facilities & Services at Plessington Court?
Smoking not permitted, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Plessington Court to the centre of Neston?
3.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Plessington Court to verify any information. View our terms and conditions. Plessington Court has an Enhanced Service -more info.