Upton Grange

I have not ticked for activities as I did not take part as I rest a lot during the day.

Very calm. Residents are well looked after and seem very happy. Plenty of activities available for residents. All staff pleasant.

The whole family think that Upton Grange is run to a high standard.

We are full of admiration and praise for the manager and her staff. The care that my mother-in-law receives is outstanding. Great place, lovely room, wonderful home cooked food. Fantastic caring staff.

My mother entered Upton Grange in May 2017, having been diagnosed with Alzheimers Dementia a few days previously. On first meeting the manager and staff prior to my mother's transfer, I was very impressed by their professionalism and approachable manner. My mother very quickly settled into her new routine and is clearly much happier in this environment. She had quickly formed good relationships with both residents and staff. I have not been disappointed by any aspect of the care that my mother has received so far and can heartily recommend Upton Grange.

I would like to say a huge thank you to all the staff at Upton Grange for their care and kindness offered to my uncle during his short stay with them. I am only sorry that his needs for nursing care changed so quickly and an alternative home had to be found. The staff even found the time to visit him whilst he was in hospital. I would recommend Upton Grange to anyone looking for a residential home for their loved ones. Thank you to the manager and all the team for their help and support received by the family.

Friendly and helpful staff, very pleasant surroundings and efficiently run.

Dad has been here just over 2 months and has felt very welcome and every need has been attended to. Staff are very caring and friendly and efficient. He is vegetarian and the chef has provided tasty and imaginative meals for him. He is soon moving to a larger, just-refurbished room which the manager offered him straight away, which is wonderful for his many books and interests. There are regular activities and visitors to enjoy and he can go out whenever he chooses. The home has also managed all routine GP tests and appointments which is a huge help. all the staff deserve a medal - we are so grateful.

Obviously she's still in a transition period but we are very positive that this is the place for her and we were lucky to find it!

The food is home cooked on the premises and the dining room and lounges are homely and the gardens delightful.

Luck only comes in small doses but it certainly called on my sister and I when we had the unenviable task of choosing "the right place" for our mother to spend her twilight years. She entered Upton Grange on the 26th December 2009 and passed away in September 15th 2015. During the five and a half years she spent at Upton Grange the care she received was second to none. The atmosphere is one of "home from home". Her room which overlooked the garden was spacious with en-suite facilities always kept clean and a cheerful place to stay. Homely dining room with excellent chefs- diets catered for, leisure activities provided, hairdresser visiting, with failing health over the last few years they cared for her with compassion. Do not miss an opportunity to view.

My parents are privileged to be at Upton Grange since it is an exceptional home. As soon as you cross the threshold you are taken into a world of gracious living, with beautiful furniture, fresh flowers, and always a warm welcome from the staff. It really is like a 5-star hotel. My parents are treated with patience, respect and dignity at all times, and their settling-in period was no exception, however difficult the transition from their own home felt to them. Standards are always high, with immaculate levels of cleanliness everywhere, and the food is of the highest standard with lots of home baking and fresh produce. My parents' general health has therefore improved in the six months since they arrived at Upton. If we must mention fees, then the value for money at Upton is amazing, since it is the lowest priced in the area. The staff are never too busy to answer queries or offer reassurance, and I have never seen them understaffed or stressed in any way. There is good liaison with the GP's surgery and they do not hesitate to call the doctor out if they have concerns.