Upton Grange

214 Prestbury Road, Macclesfield SK10 4AA
Review Us
8.1 32 Reviews
  • Upton Grange, Macclesfield
Upton Grange is a charming country house, with a pleasing and spacious interior that is ideal for a comfortable and satisfying retirement.

Beautiful grounds, a summer house and a courtyard are all accessible, while staff are attentive, always available and informed on each client's requirements.

Numerous activities and social events are organised for the benefit of residents, with the provider being dedicated to supporting independent living where possible.

Locally sourced produce supports a good diet.
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Care Provided by Upton Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1189 – £1370
  • Self-Funded Residential Dementia Care: £1189 – £1370
  • RESPITE Self-Funded Residential Care: £1189 – £1370
  • RESPITE Self-Funded Residential Dementia Care: £1189 – £1370

Prices vary depending on the type of room available.
All fees include 24/7 care, all meals, medication administration, and entertainment.


Increased care needs £145.00 per week


We also have external professionals who visit regularly:


Hairdressers (weekly)


Chiropodist (every 8 weeks)


These services are charged separately, with costs typically ranging from £15.00 to £40.00, depending on the treatment. Most residents keep a small amount of money with the office, which arranges payment on their behalf.

These prices are only a guideline, please contact Upton Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rachel Tucker (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011
  • Number of floors: 2

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • 24/7

Parking

  • Parking onsite

Upton Grange Reviews (32)

8.1

Upton Grange has a Review Score of 8.1 (8.108) out of 10, based on 2 reviews in the last 2 years.
Over all time Upton Grange has 32 reviews.

Overall Experience
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Reviewer Connection to Upton Grange
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Total of 32, showing 1-20
Review from Nick B (Son of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been doing so much better since moving to Upton Grange permanently 9 months ago following a successful 1 week respite stay. She had been struggling at home for some time, even with carers coming in twice a day.
I know care homes are expensive, but it feels like money well spent for the peace
of mind knowing that your loved one is safe and cared for 24/7.
The staff are all lovely, visiting is very relaxed, and communication is excellent by email (or phone for anything urgent).
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Review from Chris H (Son of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all the staff at Upton Grange for the care and attention they provide to my mother. She really enjoys being a resident at the home which she chose to live in despite having designed and had built her own home which she has lived happily in for over 20 years. We both appreciate the care
she receives. Thank you.
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Review from Gill B (Sister of Resident) published on 26 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Until February last year, my brother had been trying to manage alone at his home 90 miles away. We knew by our visits that the standard of his day-to-day living was not ideal but he wanted to stay at home. However, in an assessment visit from the community nurse, we were firmly told that my brother
had to be taken into care quickly. Fortunately, Upton Grange Care Home was able to accommodate him at short notice.
Since then, he has been very happy in Upton Grange. All the staff have been so kind and helpful to him, from producing answers online to some of my brother's odd, random questions, to finding particular TV programmes and series for him to watch. The other very pleasing result of my brother living in Upton Grange is that his overall mental condition has so improved with the social contact and the good variety of activities provided. But best of all is the peace of mind that my brother is being looked after, that he is safe and in good hands.
Thank you, Upton Grange. Highly recommended.
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Review from S W (Daughter of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has Alzheimer's Disease and is now unable to live independently. She moved in with my family and I about 5 months ago; having worked in the NHS for over 30 years, I understand that finding the right place of care for your relative is really important.
Upton Grange is home from home and the
jewel in the crown of care homes in the Macclesfield area.
The daycare they offer is amazing, I drop Mum off for her breakfast then I pick her up once I've finished work. She always has a smile on her face and says what a lovely day she has had, and how wonderful the food is.
The activities coordinator is so full of life and enthusiasm, the programme of activities is varied, engaging and stimulating. The carers all genuinely love their roles, you can see this in the way they chat and interact with the residents.
I cannot recommend Upton Grange enough, it has allowed me to balance my work, my family and caring for my mum. The Upton Grange Team really feel like an extension of our family.
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Review from J L (Daughter of Resident) published on 25 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum joined the Upton Grange family for a period of respite care after an operation and both mum and ourselves were made to feel very welcome. Upton Grange provides a homely experience and it is very apparent that the lovely staff have got to know Mum well and she is very well cared for. We felt very
supported when we made the difficult decision to make Upton Grange a permanent home for Mum.


One of the reasons I chose Upton Grange was the visibility of the activities via the Facebook page. Mum held an active life prior to her operation and one of my worries was that she may well be bored. However, the activity co-ordinator provides a weekly varied plan and actively engages with all residents on a daily basis. Mum always takes part and enjoys everything on offer. As a family we look at the Facebook page and can see what Mum has been up to


All staff at Upton Grange are professional, caring and lovely doing their very best for all their residents, for which I thank them for.

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Review from S B (Daughter of Resident) published on 18 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Upton Grange in September 2018, following a prolonged period in hospital. From the outset, nothing was too much trouble for the staff and Mum settled in very quickly, making many friends. She particularly enjoyed the social side of living with people again. The food and housekeeping
were also excellent. Sadly, due to ill health, Mum moved away from Upton Grange, into a nursing home in July 2023. We highly recommend!
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Review from D W (Daughter of Resident) published on 30 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having lived independently into his 90s, our father arrived at Upton Grange in January 2022 as a respite resident after a spell in hospital. From the start of his stay, we were so impressed with the caring friendly staff and by the daily craft activities, which to our amazement, our father joined in
with much enthusiasm, having lived quite a solitary life at home. After a brief try at returning home, it was realised he needed to transfer to a care home permanently, and it was his own choice to select Upton Grange as the home he wanted to move to, as he had been so happy during his respite stay. He has continued to benefit from the care and attention of the lovely team at the home and often comments to us how nice he finds them, which is very comforting. A new entertainment coordinator has recently joined and has further transformed life for the residents, with a very varied daily programme led with much enthusiasm, as well as individual attention and encouragement.
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Review from K P (Daughter of Resident) published on 6 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad stayed here for 6 months until he passed away. I did not think he would settle in a home but Upton Grange proved me wrong. The staff are fantastic, very caring and my dad loved the food. He said every time I visited how great it was and how well they looked after him. They got him to join in
lots of the activities which was a joy to see, he even baked for the first time in his life at 91! Highly recommended.
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Review from J R (Daughter of Resident) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been to Upton Grange for respite care. Having never had any experience dealing with any kind of residential/respite care arrangements I was immediately put at ease just talking things through with the staff about how the home operated, the care given and reassured all the time I was organising
my mum's discharge from hospital. We were welcomed by lovely warm staff, a cup of tea and an instant feeling of relief that everything was going to be OK. Nothing is too much trouble, the chef took notes of mum's favourite food, her room was clean and well organised. There are lots of activities that residents can join in, several carers have had me in tears, they treat Mum just like she's their mum too. I always know Mum is in excellent hands. A lovely home that feels like home.
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Review from Denise D (Daughter of Resident) published on 11 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved here in November 2021, I've found the home to be very friendly and very clean, the gardens are well kept, all staff make you feel welcomed. They also do a lot of activities, food always looks excellent, what I do like is they have pets to visit which my father loves. Their standards
on covid are high, which is great to see.
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Review from Julie H (Daughter of Resident) published on 11 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came in for respite care and has only been in one other care home, which absolutely frightened her. I asked Mum if she would go in with a open mind of us trying to get her into a home, she loved it and said that everyone was very, very kind.
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Review from Jenny W (Sister of Resident) published on 5 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been a resident in Upton Grange for over 10 years and has always been very happy and contented living there. However, in June 2021he caught Covid, despite all appropriate measures being put in place by all staff in the home. My brother did not want to go into hospital and the staff, to
their credit, agreed to nurse him. Their care was exemplary, I was fully informed at all times and staff were very considerate towards me during what was a very difficult time.
Although my brother has recovered from Covid, he still needs a high level of care, and this is being provided with courtesy, consideration, and love.
Covid has placed many restrictions on visiting, but staff reacted to the challenges and organised suitable areas for visits to occur safely for family and residents. Prior to Covid, there were always activities available and it is very nice to see them gradually occurring again.
Upton Grange is well maintained, as are the grounds and staff are always very welcoming.
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Review from Christine W (Daughter of Resident) published on 21 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Despite her reservations (and ours) about respite care, our Mum thoroughly enjoyed her stay at Upton Grange. She had nothing but praise for her room, the food and the staff. She also enjoyed going out in the lovely gardens. The Manager kept in touch to let us know how Mum was doing which was very reassuring.
Mum is looking forward to her next visit in October.
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Review from Susan B (Friend of Resident) published on 2 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend came to Upton Grange suffering from severe migraine, depression and chronic anxiety over 12 months ago and due to the love and wonderful care of the staff, has become a changed person. She loves her food and the delicious and varied food the chefs provide is a real bonus. The joy of walking
in the beautiful gardens has helped her recovery too and seen her become much more like her old self. We cannot thank Upton Grange enough. The staff are always willing to "go the extra mile" and she has nothing but praise for them and their manager.
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Review from T P (Cousin of Resident) published on 10 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A couple of brief visits. Owing to restrictions as a result of Covid, limited access to home and facilities. In some cases therefore unable to comment.
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Review from Elizabeth C (Cousin of Resident) published on 2 August 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was pleased to be able to visit my cousin and see her contented, bright and alert. The staff that I met were all polite, helpful and friendly; they obviously knew my cousin very well and were aware of her needs. Their attitude to her was kind, helpful, cheerful and reassuring.
This is the first time
I have visited as I don't live locally, so I cannot comment on many details but I was very reassured that she was in good hands.
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Review from J M (Resident) published on 22 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally good, food is excellent, and the staff are quite helpful. The library is almost non-existent, videotapes almost non-existent, outdoor facilities almost non-existent. Indoor games, activities, music is almost non-existent. Introductory manual/rulebook was almost non-existent.
Reply from Gemma Stott, Administration Manager at Upton Grange

Thank you for your lovely comments and very constructive review of Upton Grange. I believe the manager is now working with you on your requests and the points you have raised.

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Review from S P (Daughter of Resident) published on 15 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been staying at Upton Grange for two years now and I am absolutely delighted with the high level of care my lovely Mum receives. Every day the team creates a sensory activity in the morning and afternoon. The chef prepares lovely wholesome food and they often do parties for the residents,
on Mothering Sunday they did a tea party. The room and the laundry are sparkling and done to a very high standard. The gardens are lovely too!
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Review from G R (Daughter of Resident) published on 2 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care for my mum. Even when she had a stroke and came back to the home but really needed nursing care, they provided extra staff to care for her day and night. She sadly had to leave as she deteriorated and needed a nursing home.
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Review from Denise H (Niece of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle was a resident of Upton Grange for just over a year before he died recently. When he moved in after a 3-month stay in hospital, he was very weak and fragile but a combination of superb care and appetising meals restored him to a level of health and strength his family hadn't thought possible.
I cannot praise the management and staff highly enough, they're always professional but so kind and caring and nothing is too much trouble. To my uncle, they were friends as well as carers. I live over 250 miles away and although I visited as often as possible, it meant so much to know my uncle was in such safe hands. He had a lovely room, which was always spotlessly clean, surrounded by treasured possessions and photographs and he was happy - which meant I was too. I would not hesitate to recommend Upton Grange to anyone looking for a clean, caring home with a lovely, relaxed atmosphere, for their loved one. I will be forever grateful to them for making the last year of my dearly loved uncle's life the best it could be.
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Current Review Score: 8.1 (8.108)

Overview of Review Score

The Review Score of 8.1 (8.108) out of 10 for Upton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.583 for Upton Grange is calculated as follows: ( (14 Excellents x 5) + (10 Goods x 4) ) ÷ 24 Ratings = 4.583
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.525 Points relating to the number of positive Reviews for Upton Grange is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5. 2 Positive Reviews ÷ 5 = 0.4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Apr 2020

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Rachel

Rachel Tucker

Job Title: Area Manager Joined: 2005

Rachel Tucker is the Trusts Area Manager and supports the teams in each of the 3 homes.

Robert

Robert MacGregor

Job Title: CEO Joined: 2019

Robert is the Trust's CEO and supports the management team. He directly reports to the board of Trustees.

Laura

Laura Cain

Job Title: Financial Controller Joined: 2020

Laura is part of the senior management team and is responsible for all aspects of finance for the Trust.

Danny

Danny O'Sullivan

Job Title: Estates Manager

Danny is part of the senior management team and is responsible for all aspects of maintenance and health & safety.

Frequently Asked Questions about Upton Grange

What types of Care is Upton Grange registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Upton Grange have?

There are 25 Single Rooms.

What are the Facilities & Services at Upton Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Upton Grange to the centre of Macclesfield?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Upton Grange to verify any information. View our terms and conditions. Upton Grange has an Enhanced Service - more info.