Ashleigh Rest Home

17 Beech Grove, Ashton-on-Ribble, Preston PR2 1DX

Owner: Ashleigh Rest Home Ltd

Person in charge: Gillian Wilcock (Registered Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 11 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 11

Rooms with ensuite WC: 4

Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents

Latest Care Quality Commission* Report on Ashleigh Rest Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 6.9 (maximum of 10) for Ashleigh Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Ashleigh Rest Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.5 out of 5 from 6 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.429 for Ashleigh Rest Home is calculated as follows: ( (45 Excellents x 5) + (32 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 84 Ratings = 4.429

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.5 Points relating to the number of positive Reviews for Ashleigh Rest Home is based on 6 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 2.2 positive Reviews (11 registered maximum number of service users ÷ 5). 6 Reviews ÷ 2.2 Target Reached = 1 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.9 Ashleigh Rest Home has a Review Score of 6.9 (6.929) from 7 Reviews


Average Ratings

  • Excellent
    4
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashleigh Rest Home?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashleigh Rest Home

  • Daughter of Resident/Service User
    5
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1

My experience visiting this care home is good, I find it a very gentle and caring home for 12 residents who are living there. There is a feeling of warmth and a welcome at each of my visits. (weekly) There is a comfortable lounge and a recently refurbished dining room and residents are allowed to wander around at their will. Food appears good and nourishing. Toileting and bathing facilities are adequate and a regular rota of bathing is encouraged. Stairs can be used under supervision but a lift is available for ladies whose bedrooms are upstairs. These bedrooms are adequately furnished for all requirements and are always kept clean and comfortable. Staff are extremely kind and thoughtful and offer a high standard of care, nothing seems to be too much trouble, they display a great deal of patience.

How likely would you be to recommend Ashleigh Rest Home? Extremely Likely

Overall Standard

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Average Rating:   3.8 out of 5

The home is small and homely. All the staff know the residents really well so they quickly notice if anything is wrong. When there is a problem they act straight away to sort it out, involving the GP/district nurses if necessary. The staff are very friendly and caring and are skilled at handling the resident's moods and behaviour (all the residents have a degree of dementia). It's like visiting a big family, you can feel the love and the home provides a safe, comfortable and loving environment and my mum is very happy and secure there.

How likely would you be to recommend Ashleigh Rest Home? Extremely Likely

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Average Rating:   4.8 out of 5

On my visit to my mother, the home is always clean and tidy. Staff are always friendly and on hand for any help with information that may be needed about my mum's health. Also they always tell the family what mum has been up to that week.

How likely would you be to recommend Ashleigh Rest Home? Extremely Likely

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Average Rating:   4.7 out of 5

A relaxed and non-hectic visit. Grandparent free to walk around and chat to whoever she wants. Lovely chat with one of the care workers who engaged my grandmother in the conversation. Nice and tidy, nothing out of place.

How likely would you be to recommend Ashleigh Rest Home? Extremely Likely

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Average Rating:   4 out of 5

Mainly my Mum is being looked after and is safe, but I do think there should be more for them to try and do to occupy them as I don't think she is anywhere near as bad as some of the other ladies.

How likely would you be to recommend Ashleigh Rest Home? Likely

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Average Rating:   4.1 out of 5

Ashleigh is a very friendly run care home that is staffed by ladies who are so professional in everything they do. Staff treat residents with respect and give them dignity. When leaving my parent after visiting her I leave with confidence and peace of mind knowing she is being well looked after.
Simple activities are given to all residents with the help and care of the staff. These activities help maintain happiness and give confidence to them to reassure them that they are being looked after.

How likely would you be to recommend Ashleigh Rest Home? Extremely Likely

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Average Rating:   5 out of 5

I cannot praise the people/carers at Ashleigh enough...my mum has been with them since late last year and I wouldn't want her to go anywhere else, the staff are extremely caring and considerate of my mum's conditions and needs and I feel it's the best place for her in her condition with Dementia. They take time and care to always make the ladies nicely dressed and cared for...well done Ashleigh you are a credit to your profession.

How likely would you be to recommend Ashleigh Rest Home? Extremely Likely

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Average Rating:   4.7 out of 5

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