Hedges House

I'm really happy mum has settled so quickly, all thanks to the care and attention she has been given. My dad and me have been so pleased to find somewhere that feels so right. This is the first time my mum has been in care, we were really lucky to find Hedges Home. A big thank you to everyone here for their hard work. It really is appreciated.

Thank you Hedges staff!

Generally a well run home. It would help more if staff had badges pinned to their uniform so we know who we are talking to. Most staff work extremely hard and look after the patients very well. It is a very hard profession to be in. Rooms are well looked after, as is my mother. Meals are excellent and varied. We always get phone calls from the home in case of emergencies with my mother. Families always invited to special care home events, i.e., social media etc,

Hedges House came to the rescue when my elderly disabled sister needed caring for following the loss of her husband and having subsequently contracted sepsis and pneumonia. My sister had a lovely room of her own which she loved and felt was her sanctuary. The care home gave structure to the day but also allowed for independent needs. The staff were warm and friendly and I believe the kindness my sister and I were shown was instrumental in her recovery. We will always remain grateful for the care and support given in our hour of need.

We were fortunate to get a beautiful room at hedges for my mum who has Alzheimer's. We couldn't have been happier with the care she received. The staff are absolutely outstanding their care, attention to detail, patience, love and fun for all the residents is out of this world. Jane the manager is exceptional and she should be very proud of all her staff. I can't thank you all enough for everything you did for me, my family and my mum. Thank you morag daughter of a resident xx

We are so thankful and looking back, wish we had moved her there earlier. It's certainly peace of mind knowing she is in a safe environment and happy.

We managed to get a room at Hedges when my brother was diagnosed with a terminal cancer. The en-suite room was well appointed and we were able to personalise it to make my brother feel comfortable with his surroundings. From the beginning to the end the staff were so caring and helpful. Dietary and medication requirements were handled in a thoughtful manner, as they changed quite a lot over his time at Hedges. The staff take time with the residents and it becomes more of a family environment than a Care Home. My brother had 6 good months of great care at Hedges. The 7th month was palliative and managed in a very thoughtful way. The liaison and interaction with Trinity Hospice nurses, District Nurses, Doctors and Pharmacists was handled in a sensitive and professional manner. Keep up the good work.

My aunt sadly passed away on December 28th 2024. She had been a resident at Hedges House for over five years. During my aunts time there, she was treated with kindness at all times and the care she was given was exemplary, especially in the last 12months of her life, when she became bed fast. Before that period however, she was able to enjoy all the activities and events provided, games, art classes, exercise classes, food tasting sessions, visits from musicians and other entertainers. Children visit to sing carols at Christmas and summer brings BBQ's and visits to the lovely Lowther gardens. Whatever the occasion staff arrange an event where family and friends can join in to celebrate. After over five years of experiencing the holistic care they provide at Hedges House, I would not hesitate to give it my recommendation. My aunt was blessed to call Hedges House home and on both her and all my family's behalf, I thank them for all that they did to provide her with the best possible care.

This is an excellent care home and we are very pleased to have my mother living there. Compared with other care homes we visited prior to going with Hedges House it was far superior.

Overall I would certainly recommend everyone to come here either for respite or long-term care.

The carers are wonderful, very helpful and pleasant. I would recommend them to anyone.

My mother was initially against going into care, but following a recent accident she decided she would not be able to cope on her own and asked to move into a care home. We looked at various homes and our first impressions at Hedges House proved to be the right choice. We were warmly welcomed by the manager and given a comprehensive tour of the home, which made the decision to place Mum at Hedges House very easy. We have been really impressed by the way Mum has taken to living in a care home and it is all thanks to the staff at Hedges, who are exceptionally friendly and really helped her to settle in. She is absolutely delighted with her new home, the care and attention she receives from the staff and the food provided, and has enjoyed making new friends.

Absolutely fantastic team of very friendly people. Dad is enjoying his time at Hedges House. The room is lovely and they try to make his stay as pleasant as can be.

If you feel worried about finding the right place for your family or friend, give it a go and have a look for yourself.

Mum really enjoyed the food, her room was clean and functional. They really go to town decorating the lounges in the home for different events which the residents get involved in and are enjoyed by everyone. The staff all have our sincere and grateful thanks.

Ever since my mother moved into Hedges House she has been treated with a great deal of respect. Despite struggling with mobility and dementia she has received excellent care in all respects. All the staff seem conscientious and hardworking and cater to all her needs.

I would like to thank all the management and staff for caring for my stepmum at short notice due to my dad being rushed into hospital. My dad's sister resided at Hedges House for over 4 years previously and said it was like her home and the staff were like her family which is why I chose to approach them to help during a difficult time. The service was very professional to get my stepmum settled whilst my dad was in hospital. The staff did an amazing job and she was sad to leave, making new friends with some of the residents and staff. A big thank you from myself and my dad.

Since becoming a resident of Hedges House, Mum's life has been transformed, becoming much chattier and upbeat, after living many years on her own. The staff are always friendly and seem to have taken a shine to Mum. All in all, a very satisfactory experience for both Mum and I.

I'm delighted with the overall care for my father. He is very happy and content whenever I see him. He has no pain and he knows he doesn't remember everything. I see him every week. Take him out and he is content. The staff are very accommodating to our wishes and enquiries. Management is excellent at making sure ie, wheelchairs are safe and if I find a problem they get it sorted. The very pleasant atmosphere as you enter. His latest Best Interest Meeting was a very positive one and had good feedback. Thanks to all management and staff.

All the staff at Hedges House have been amazing with my auntie. It was a huge decision for us to move my aunt in and it certainly was the right one. She is so well cared for, she loves all of the staff and I love the peace of mind they have given me. I can’t thank them enough.