Hedges House, Lytham St Annes, Lancashire
Hedges House, Lytham St Annes, Lancashire
Hedges House, Lytham St Annes, Lancashire

Hedges House is a first class residential care home for the elderly. It offers the highest standards of care and accommodation in a hotel style environment.   Progressive standards of staff training has resulted in the Investors in People award and the highest possible achievement and compliance levels awarded by the Care Quality Commission. 32 luxurious bedrooms with en-suite facilities. licensed bar, music room, library and air-conditioned garden room. Excellent home-cooked food. Regular outings and daily activity tailored to suit the differing abilities and requiremements of all residents. Chiropody and hairdressing. Beautifully presented gardens and floral displays (3 x winners of Lytham in Bloom care homes category and 1 x national RHS award).

Owner: Mr & Mrs R I Chadwick

Person in charge: Michelle Neville (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Old Age • Younger Adults

Single Rooms: 30

Shared Rooms: 2

Rooms with ensuite WC: 32

Weekly Charges Guide: Personal Care Single £400 – £575

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Hedges House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

4.5 Hedges House has a Review Score of 4.5 (4.500)

The Review Score of 4.5 (maximum of 10) for Hedges House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Hedges House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.5 for Hedges House is calculated as follows: ( (12 Excellents x 5) + (12 Goods x 4) ) ÷ 24 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 0 Points relating to the number of positive Reviews for Hedges House is based on 0 positive Reviews in the last 12 months and is calculated as follows:

    1. 0 = 0

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 0 Reviews ÷ 6.8 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hedges House?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hedges House

  • Daughter of Resident/Service User
    1
  • Grandson of Resident/Service User
    1

My father entered the home at short notice on being discharged from hospital. The transition was smoothly handled despite the hospital's discharge procedures. Hedges House staff were helpful courteous and supportive during the few weeks that my father was there and it enabled his health to improve significantly whilst he was there.

How likely would you be to recommend Hedges House? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I cannot praise highly enough the management and staff of Hedges House. My mother has been living there happily for 8 years and the care she receives is excellent. Many of the staff have worked there for many years and they are all very welcoming. Nothing is too much trouble for them. The home is spotlessly clean with beautiful decor. It is a great comfort to my sister & I to know that our mother is being looked after so well in such a beautiful environment.

How likely would you be to recommend Hedges House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Extremely UNLIKELY

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Hedges House

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hedges House