Hilton Rest Home, Burnley, Lancashire
Hilton Rest Home, Burnley, Lancashire
Hilton Rest Home, Burnley, Lancashire

Hilton Rest Home is a twenty-one capacity Burnley care facility, dedicated to suiting the needs of older people, through personalised care packages and adherence to modern standards and regulation.

Dual occupancy rooms are available and the service is passionate about maintaining a homely atmosphere within which service users feel dignified and respected.

Owner: Mr & Mrs J R Buirds [Buirds Family LLP]

Person in charge: Joseph Buirds (Proprietor)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 9

Shared Rooms: 6

Rooms with ensuite WC: 6

Weekly Charges Guide: Personal Care Single £470 – £535 , Personal Care Shared (per person) £410 – £445 (These prices are only a guideline, please contact Hilton Rest Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Hilton Rest Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Hilton Rest Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Hilton Rest Home has a Review Score of 8.7 (8.726)

The Review Score of 8.7 (maximum of 10) for Hilton Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Hilton Rest Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Hilton Rest Home is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.726 Points relating to the number of positive Reviews for Hilton Rest Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 2 Reviews ÷ 4.2 Target = 0.476

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hilton Rest Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hilton Rest Home

  • Daughter of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Volunteer
    1

My grandmother lived at the Hilton and the care provided was second to none, it was delivered with the utmost dignity and compassion. All my family was made to feel very welcome even when I brought my little dog which grandma loved. The home is very well managed and all the staff are kind, caring and very friendly. Grandma was very happy and settled while living at the home and I would like to thank all the staff for their warm hospitality and support.

How likely would you be to recommend Hilton Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care home was a warm friendly place to visit. We went to the home to help with lunches and play a bingo session with the residents as part of our team challenge week where we help a local group. As ever the staff were outstanding with their hard work and treatment of the residents. It was evident they promoted dignity, respect and choice with the elderly and the residents seemed very contented and well cared for. We couldn't thank them enough for a memorable day where generations met and shared laughter and fun.

How likely would you be to recommend Hilton Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Joseph Robb Buirds, Proprietor at Hilton Rest Home responded to this review on 29 Dec 2016:

At Hilton, we do all we can to ensure that our Residents have the 'best of care'... It is heartening to see that our efforts have bee recognised.

The home offers a very friendly and homely atmosphere. The staff gave great support to the residents and nothing is too much trouble. At a very difficult time for myself and my sister and of course mum, the home was there to give us tremendous support and ease the pain. The Hilton is a credit to staff and the management, just want to say thank you.

How likely would you be to recommend Hilton Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister and I were so upset when we had to put our mum into care. But we are so happy knowing that our mum is being looked after in a loving caring home. I have ticked excellent to all the boxes, because our mum is so happy and content and that means the world to us.

How likely would you be to recommend Hilton Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2015

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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