Visitors welcome to pop in and have a cup of tea or coffee and a nice piece of cake, baked freshly every day. The home politely requests that visitors do not call in at mealtimes unless pre-arranged
The home have a small car park at the front of the building
The Knights Retirement Home has a Review Score of 9.5 (9.498) out of 10, based on 6 reviews in the last 2 years.
Over all time The Knights Retirement Home has 38 reviews.
Thank You for this lovely review, We do our best to make all Resident feel welcome and to be part of our great family here at The Knights.
Thank you. Reviews tell us what we are doing well and what we can improve. Having a family member working together with the care team is a bonus. your support has been invaluable in supporting your mum and enabling the team to meet her needs. Thank you once again.
Thank you so much, Gary. Reviews mean such a lot to us. I love to say that The Knights team and residents are one big family and we help each other. Our residents are so important to us and we love each and every one of them. I am happy that you entrusted your mum to our care.
Hi Grahame, I am so happy that you felt supported and guided through this difficult experience. It is quite hard to navigate social care at times.
Thank you for your lovely comments and it is so satisfying to know that your mum is happy and feeling safe.
Thank you so much for your kind words. We care about our residents and their families. I am happy to see that the service we give, is responsive and caring.
Thank you so much for your kind review. As you know me and my staff well, it means so much for the staff to know that you as a family member can see how much we care about our residents.
Thank you, Ian, you worked just as hard as we did. Without your support, we would not have got your mum through her illness.
Thank you for your lovely feedback. Seka and your dad have become a big part of our Knights family.
Thank you, Jan, it's so nice to get such positive feedback. I am happy that you feel that we keep you updated. Yes, you do live far away, but your aunty always smiles when she knows your coming to see her. Thank you for your ongoing support.
Thank you, Jayne, yes we have had ups and downs with your mum and her care needs. But she lights up our world when she sings and smiles. We all worked together to ensure that we met her needs. You have worked as part of our team to get the best outcome for your mum
Thank you for your review, Elaine, and your lovely comments. It means a lot to the team when we see that our residents are happy and feel cared for.
Thank you. As you well know, our residents are lively and just love to have a party.
Thank you, Kerry, for your kind feedback. Yes, your mum settled in very quickly, but it helps when she has a family that is so committed to their mum like your family is.
Thank you so much for your lovely feedback. Knowing that our residents' families see how much we love and care for our residents is amazing.
That is just what we want to hear. We as the staff work in our residents' home, so if your mum feels The Knights is her home, then we are doing a good job.
Thank you, Sheila, but you really shouldn't feel guilty as your family is so kind and loving to your mum. Any feedback is a positive step forward, but your review is so lovely. Thank you.
Thank you for your kind feedback. Caring for our residents when they are poorly or at end of life is just as important as caring for them when they are well. Death involves the resident's family, therefore, we will always support them during this sad time.
Thank you so much, Val. Our residents are our family and their families are our family too. The Knights are all about living their best life and sadly their deaths too.
Thank you, Emma. I am so glad your family are happy with the service we give. Yes, we don't always get it right, but we do respond quickly to put things in place and correct a concern as you will know, our residents are the most important people in The Knights and we try our utmost to get them to live their best life. So the feedback shows me, as the manager, that we are making a difference to both the residents and their families.
The Review Score of 9.5 (9.498) out of 10 for The Knights Retirement Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I’m Rob and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care now for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Knights Retirement Home to verify any information. View our terms and conditions. The Knights Retirement Home has an Enhanced Service - more info.