365 Clifton Drive North, St Anne's in th Sea, Lytham St Annes FY8 2PA
The Knights Retirement Home is an integral part of its local community, providing skilled care and a comfortable living environment where older adults can enjoy a comfortable lifestyle and have their well-being, health and nutrition safeguarded.
The home's ethos is to support active and interesting days, with many social events to enjoy and personal interests encouraged.
All care is resident-focused and carried out by a highly-skilled team. A Investors in People the provider has placed a strong focus on developing talent and establishing a strong induction process.
Person in charge: Dawn Ward (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 31 Service Users
Registered Care Categories*: Old Age
Single Rooms: 27
Shared Rooms: 2
Rooms with ensuite WC: 28
Weekly Charges Guide: Personal Care Single £392 – £549 (These prices are only a guideline, please contact The Knights Retirement Home to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on The Knights Retirement Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Knights Retirement Home has a Review Score of 8.2 (8.161)
The Review Score of 8.2 (maximum of 10) for The Knights Retirement Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Knights Retirement Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for The Knights Retirement Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.161 Points relating to the number of positive Reviews for The Knights Retirement Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.2 Target = 0.161
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by J P (Son of Resident) on Tuesday 8 August 2017. Relates to July 2017.
Mum has been a resident here for three months now and the care she receives is outstanding.
The staff are very attentive and ensure that all mum's needs are met.
The staff continually keep me informed of any changes to mums circumstances and needs.
The accommodation is spacious and very clean and the food is lovely. Very impressed with the overall standard of care and support.
How likely would you be to recommend The Knights Retirement Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Dawn Ward, Registered Manager at The Knights Retirement Home responded to this review on 08 Aug 2017:
Thank you very much for spending time to place a review for the home, we value your views as this assists us in providing a good service to not only your mum but all our residents.
There are currently no awards/recognitions posted yet for The Knights Retirement Home
There are currently no Care Home Idol entrants who have performed at The Knights Retirement Home