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Staff are experienced in helping older people live a satisfying daily lifestyle.
The provider believes in quality training, which includes a focus on all aspects of looking after those with Dementia.
Care Provided by Stocks Hall Residential Home Ormskirk
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Stocks Hall Residential Home Ormskirk to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Stocks Hall Nursing & Care Group
- Private Owned
Person in charge
- Geraldine Ball (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
- Number of floors: 1
Room Information
- Single Rooms (45)
Visiting
- Welcome anytime, no appointment is necessary
Parking
- Parking spaces availible within the grounds
Stocks Hall Residential Home Ormskirk Reviews (27)
Stocks Hall Residential Home Ormskirk has a Review Score of 9.2 (9.226) out of 10, based on 7 reviews in the last 2 years.
Over all time Stocks Hall Residential Home Ormskirk has 27 reviews.
I cannot praise the Staff enough. Before going to live at Stocks Hall, my mum was depressed, tearful daily and confused. She has been given a new lease of life. Staff got to know her and her past and from this have tailored daily activities for her. She is so happy here and the Staff are amazing with her. Thank you for everything you do for my mum.
The staff at Stocks Hall Residential Home are simply outstanding. Their kindness, attentiveness and genuine care for every resident is evident in everything they do, and nothing is too much trouble. They recently helped celebrate my mum's 100th birthday and went above and beyond to make it a special and memorable occasion for our whole family. We are so grateful for the compassionate dedicated and warm team that cares for Mum Thank you for everything you do
The staff are so friendly and very careing when we went yesterday they offered us tea or coffee and biscuits, and they were so lovely to our friend, who is a resident there.
It has a very homely personable feel
Some of the staff have been there for ten years I feel this shows it's a lovely place to work and it shows within the surroundings
My relative is very happy there
Very happy with the care and support given . No issues. Regular contact and updates. Always open, friendly and welcoming. Always clean and tidy. Staff seem very happy. Residents are treated with care and respect.
When going into sister-in-law staff very pleasant offered drink with cake etc or melon. Got a call from nursing home to say doctor in to check over people, looked at sister-in-laws sore on leg, felt her tummy found to be tight ordered ambulance staff called asked to attend. Members of staff stayed with her and made up over night bag. After all tests and stay over night returned next day to nursing home a member of staff rang to say she returned.
Visitors are always welcomed by a smile. Carers are all very pleasant and extremely easy to talk to. It is easy to see that they are dedicated to their jobs. Residents seem very calm in their surroundings, and the whole place is kept absolutely spotless. Couldn't wish for a nicer place.
The staff at Stocks are so friendly and caring, and have made a real effort to get to know Mum and to engage her in activities. There's always a lot going on, and a really nice atmosphere around the place. Everything is always clean and the dementia wing was recently redecorated. There are always new decorations and activities appearing around the place, so it's a stimulating environment to be in. The dining room and snug are really nicely set out in a homely style.
We're really happy with the quality of care that Mum receives at Stocks. The only reason I'm not giving five stars is that the outdoor facilities are a little tired and laundry sometimes goes missing.
The staff are caring and friendly. There are varied stages of dementia within the unit. It must be difficult for staff to support and help all the residents when they are at different stages of their dementia. Some require more help than others. The regular staff understand the needs of their regular residents. I have seen new residents take time to settle in. Occasionally the smooth running of the unit is disrupted by too many agency staff on duty, this is usually over the weekends. I feel the home offers comfort, support and love to its residents.
She's always clean and well looked after and despite her protestations that she's always fed spam and chips, I can confirm this is not true!
There are regular activities including baking and bingo (the latter being very popular as it's an opportunity to refill her sweetie stash) and gardening in the warmer months. There have been a few instances of missing clothes/belongings which have mostly been located and if not located staff have exhaustively looked for them. The manager is very approachable and clearly knows the residents. The staff are friendly and kind.
All staff are extremely professional, caring and kind. The food is very good. Communication is excellent regarding the care plan and any events relevant to the resident. A relaxed environment, warm and welcoming.
My mother has been in Stocks Hall for approximately nine months. She took a little while to settle in, staff have been very patient with her and have tried many strategies to encourage her engagement with others. In that time, her physical health and appearance has improved massively. She has loved visiting the hairdresser each week. If we have ever had any concerns or enquiries, they have been dealt with promptly and professionally, tailoring her needs as required. Mum is slowly attending more of the social events that are many and varied. All the staff are friendly and good humoured and it is good to see both male and female carers. I feel confident that she is getting the care and attention she needs to improve her health and welfare.
Overall I am very happy with the care my mother receives and the way the home is run. I only have one small, annoying criticism rather than a complaint in that items of clothing go missing, sometimes for weeks. It is frustrating and embarrassing to continually ask staff where they are to the point of giving up.
Friendly atmosphere and very caring staff throughout. A real pleasure to visit, always welcoming. Very pleased to see Stepmum so happy and now feeling at home, and I know she is safe and cared for. Physical and mental well-being taken care of with kindness.
My dad has been in Stocks Hall for just over 12 months now. He is absolutely living his best life. Every time I go to visit, he is happy to see me but can't wait to get back into the lounge with his friends. I am so pleased he has settled in here and so grateful to the staff for keeping him safe during the pandemic. I feel that Dad has such a better quality of life now that he is being cared for by the manager and her team, and as I work in Social Care too, so I know how hard it can be sometimes to keep everyone happy. Thank you to everyone.
They asked me about my mum and her likes. They care about the lives of the people they care for.
I just turned up, and yet, after a Covid test, I was allowed to look around. Nothing was hidden.
A resident, who showed me where the office was, told me he loved the place, and the staff were great.
Having been in four different hospitals and four different care homes in the last six months, my husband is now settled in Stocks Hall. We are delighted with the standard of care he is receiving and with the home itself. The staff are always welcoming and helpful, and we feel sure, doing their utmost for him. It is a great relief for his family that he is so settled, comfortable and safe.
Thank you for your kind comments about our staff always being welcoming and helpful...
I’m sure the previous 12-months had been very difficult for all of the staff, but it was wonderful to see it running smoothly as usual.
All of the staff make such an effort to show love and support to the residents, encouraging them to take part in lots of fun activities. It is all appreciated by our family.
We are so glad that when your mum and yourself were reunited, you found that she was enjoying life at Stocks Hall Ormskirk Home.
Thank you...
After making the hardest decision, me and my family have had to make and making contact with several residential care homes, we decided on Stocks Hall Ormskirk. My mum has been a resident for nearly four months now, and we are in no doubt that we have chosen the right place. My mum has settled so well. The staff are lovely, so caring and good at what they do. They make my mum feel that this is her home, and it is. I would like to thank the staff for looking after my mum and making her new home a nice place to be.
It is such a difficult decision to make for you as a family - choosing a Care Home.
We are delighted that your mum has settled into Stocks Hall Ormskirk Care Home so well, and feels at home there.
Thank you for your kind words towards the staff. We recruit staff...
My mother had been in Stocks Hall Ormskirk for some time now. During this time, her care has been excellent. The staff are very kind and caring, and I couldn't wish for a better place for my mother in her declining years.
To hear about your mother's care, provided at Stocks Hall, Ormskirk Home is excellent, and that staff are kind and caring to her, is wonderful to know.
We hope your mum has a continued happy, fulfilling life at Stocks Hall.
We are committed to providing care in the manner and ways it should always be given; thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 February 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Stocks Hall Residential Home Ormskirk.
There are no upcoming events for Stocks Hall Residential Home Ormskirk.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Stocks Hall Residential Home Ormskirk.
Accreditations
There are no accreditations posted yet for Stocks Hall Residential Home Ormskirk.
Meet the Team (2)

Geraldine joined the Stocks Hall Nursing & Care Group in October 2002, beginning her career at Stocks Hall Burscough as a Care Assistant. After achieving her NVQ2 in Health & Social Care, she was subsequently promoted to Senior Carer, going on to study for her NVQ3.
In December 2011 she advanced to the role of Deputy Manager at Stocks Hall Ormskirk, where, after a relatively short space of time, she proved herself eminently proficient. When the opportunity arose she was therefore promoted to the position of Registered Manager in May 2012.
In the time that Geraldine has been Manager at Ormskirk, she has encouraged her Staff to develop their skills and knowledge and, perhaps more importantly, brought a more settled and pleasant environment to the Home which benefits not only the Staff but the people who live with their families and us.
Geraldine is currently working towards a Diploma in Management Leadership in Health & Social Care.
She also makes a cracking Spag Bol!

Profile coming soon!
Frequently Asked Questions about Stocks Hall Residential Home Ormskirk
What types of Care is Stocks Hall Residential Home Ormskirk registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Stocks Hall Residential Home Ormskirk have?
There are 45 Single Rooms.
What are the Facilities & Services at Stocks Hall Residential Home Ormskirk?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Stocks Hall Residential Home Ormskirk to the centre of Ormskirk?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
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