Stocks Hall Residential Home Ormskirk

76a Nursery Avenue, Ormskirk L39 2DZ
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8.0 22 Reviews
  • Stocks Hall Residential Home Ormskirk, Ormskirk
Stocks Hall Residential Home, in Ormskirk, is purpose-built and located in close proximity to amenities within a quiet residential area.

Staff are experienced in helping older people live a satisfying daily lifestyle.

The provider believes in quality training, which includes a focus on all aspects of looking after those with Dementia.
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Care Provided by Stocks Hall Residential Home Ormskirk

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Stocks Hall Residential Home Ormskirk to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Stocks Hall Residential Home Ormskirk to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Geraldine Ball (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013
  • Number of floors: 1

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (0)

Visiting

  • Welcome anytime, no appointment is necessary

Parking

  • Parking spaces availible within the grounds

Stocks Hall Residential Home Ormskirk Reviews (22)

8.0

Stocks Hall Residential Home Ormskirk has a Review Score of 8.0 (8.014) out of 10, based on 2 reviews in the last 2 years.
Over all time Stocks Hall Residential Home Ormskirk has 22 reviews.

Overall Experience
  • 12
  • 10
  • 0
  • 0
  • 0
Date Published
  • 22
  • 2
  • 2
  • 2
  • 20
Reviewer Connection to Stocks Hall Residential Home Ormskirk
  • 12
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Diane F (Daughter of Resident) published on 7 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum arrived at Stocks Hall in Ormskirk for rehab. Mum did not want to go into any temporary care but circumstances dictated she had to. She was met at the door by a member of staff who immediately made her welcome by using her Christian name and taking control, putting Mums grandchildren at ease. Within
two days Mum announced she wanted to stay at Stocks Hall and the process began. Mum was very isolated at home due to her age, health problems and living a distance from her children and grandchildren.
Now Mum joins in everything she can, is very happy and very well cared for. In general Stocks Hall is excellent and Mum's gripes are minimal. However, there is not enough variety of vegetables at meal times. The meals are too close together.
Her room is small but I think it’s the same size as many others and more than adequate for her need. Mum felt very lucky to go to rehab here and I have no concerns about her care or welfare.
Reply from Lisa Fletcher, PR Team Assistant at Stocks Hall Residential Home OrmskirkThe team here at Stocks Hall Nursing & Care Group are thrilled to hear such good feedback about Stocks Hall Ormskirk Home. Reviews and ratings are really important to us, our team strives to deliver an excellent experience and we are glad you found this to be the case.
Every Person is Valued. Thank you for the feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V B (Son of Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The whole team were caring, attentive and helpful. Mum returned home from rehab unit. The care was excellent and relationship with patients was humorous but always respectful. All patients included in activities which were lovely. Food good and they worked hard to offer a good selection.
Reply from Lisa Fletcher, PR Team Assistant at Stocks Hall Residential Home OrmskirkThe team here at Stocks Hall Nursing & Care Group are thrilled to hear such good feedback about Stocks Hall Ormskirk Home. Reviews and ratings are really important to us, our team strives to deliver an excellent experience and we are glad you found this to be the case.
Every Person is Valued. Thank you for the feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.0 (8.014)

Overview of Review Score

The Review Score of 8.0 (8.014) out of 10 for Stocks Hall Residential Home Ormskirk is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Stocks Hall Residential Home Ormskirk is calculated as follows: ( (16 Excellents x 5) + (8 Goods x 4) ) ÷ 24 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.347 Points relating to the number of positive Reviews for Stocks Hall Residential Home Ormskirk is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 2 Positive Reviews ÷ 9 = 0.222
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Feb 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Geraldine

Geraldine Ball

Job Title: Manager Joined: 2012

Geraldine joined the Stocks Hall Nursing & Care Group in October 2002, beginning her career with at Stocks Hall Burscough as a Care Assistant. After achieving her NVQ2 in Health & Social Care, she was subsequently promoted to Senior Carer, going on to study for her NVQ3.


In December 2011 she advanced to the role of Deputy Manager at Stocks Hall Ormskirk, where after a relatively short space of time, proved herself eminently proficient. When the opportunity arose she was therefore promoted to the position of Registered Manager in May 2012.


In the time that Geraldine has been Manager at Ormskirk she has encouraged her Staff to develop their skills and knowledge and, perhaps more importantly, brought a more settled and pleasant environment to the Home which benefits not only the Staff but the people who live with us and their families.


Geraldine is currently working towards a Diploma in Management Leadership in Health & Social Care.


She also makes a cracking Spag Bol!

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