Coupland Close, Whitworth, Rochdale OL12 8QE
Owner: Calico Homes Ltd
Person in charge: Karen Henderson (Acting Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 8 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Single Rooms: 8
Rooms with ensuite WC: 8
Facilities & Services: Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Television point in own room
Latest Care Quality Commission* Report on Sunnyside: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Sunnyside has a Review Score of 4.2 (4.167)
The Review Score of 4.2 (maximum of 10) for Sunnyside is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Sunnyside in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.167 for Sunnyside is calculated as follows: ( (5 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 12 Ratings = 4.167
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Sunnyside is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 1.6 positive Reviews (8 registered maximum number of service users ÷ 5). 0 Reviews ÷ 1.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by John S (Son of Resident) on Thursday 3 December 2015. Relates to November 2015.
My mother has resided at Sunnyside for 15 years. During this time there has been an occasional turnover of staff, most of which I can say have given wonderful service and taken good care of my mother who is now 98. Sunnyside has always had a friendly and homely atmosphere and I hope that this will continue here and when the new home replaces it.
How likely would you be to recommend Sunnyside? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Satisfactory
Value for Money: Excellent