Townfield Coach House Care Ltd (Great Harwood)

99/103 Church Street, Great Harwood, Blackburn BB6 7QB
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9.6 22 Reviews
  • Townfield Coach House Care Ltd (Great Harwood), Blackburn
Townfield and Coach House has over 35 years' experience in residential and dementia care.

Townfield's dementia care is designed to support and care for people who have Alzheimer’s or any form of memory loss.

They provide person-centered care which is designed to ensure each service user is treated as an individual, meeting all of their needs to achieve a high-quality of life.

Staff are fully trained and experienced in caring for those with dementia. All have been DBS and fully background checked.

Townfield and Coach House has a dedicated recreation co-ordinator promoting quality of life and activities within the home and in the community. Residents are encouraged to live as active a life as possible.

All food is traditional home-cooked, using the freshest, local ingredients. All service users can select from the daily menu and special diets can be catered for.

They also offer respite care and day care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lindsay Arscott Jones (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (2)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • The home welcome Visitors any time of the day - they advise to avoid meal times - however, some residents enjoy visitors at meals time.

Parking

  • Small car park and Street Parking

Townfield Coach House Care Ltd (Great Harwood) Reviews (22)

9.6

Townfield Coach House Care Ltd (Great Harwood) has a Review Score of 9.6 (9.564) out of 10, based on 7 reviews in the last 2 years.
Over all time Townfield Coach House Care Ltd (Great Harwood) has 22 reviews.

Overall Experience
  • 19
  • 3
  • 0
  • 0
  • 0
Date Published
  • 22
  • 2
  • 4
  • 7
  • 15
Reviewer Connection to Townfield Coach House Care Ltd (Great Harwood)
  • 10
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Peter M (Friend of Resident) published on 9 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are lovely and are a great help to my friend and her family.


I only visit once every few months but every time I do I am made to feel very welcome by the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Judith F (Daughter of Resident) published on 15 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother stayed here for 29 months.
She had dementia, the staff treated her like family and were very kind and patient.
The management was very good and professional.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.564)

Overview of Review Score

The Review Score of 9.6 (9.564) out of 10 for Townfield Coach House Care Ltd (Great Harwood) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.864 for Townfield Coach House Care Ltd (Great Harwood) is calculated as follows: ( (70 Excellents x 5) + (11 Goods x 4) ) ÷ 81 Ratings = 4.864
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Townfield Coach House Care Ltd (Great Harwood) is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Kathleen

Kathleen Howard

Job Title: Registered Manager Joined: 2004

Mrs Kathleen Howard has over 20 years of working in the social care sector. Kathleen worked at Townfield since 2004 and has gained her National Vocational Awards 2 + 3 in Health and Social Care, Leadership and Management award level 4 and a Foundation Degree in Health and Social Care (Rehabilitation Pathway)

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Townfield Coach House Care Ltd (Great Harwood) to verify any information. View our terms and conditions. Townfield Coach House Care Ltd (Great Harwood) has an Enhanced Service - more info.