Holcroft Grange

Lovely that my family can visit in various rooms.

During Mum's time at Holcroft Grange, the staff have gone from reliable, regular full-time staff to mostly agency staff who cannot build rapport with the residents. This is significant as is the deterioration in the quality and variety of food on offer.

I have visited other care homes and consider that we are very fortunate to have found a place for my mother in Holcroft Grange.

My Father has been a resident of Holcroft Grange since June 2018. All of the staff (carers, cleaners, managers, handyman, chefs and activities coordinator) are amazing providing a high level of care. There are lots of activities provided weekly and trips out. There is access to a hairdresser, podiatrist and GP within the care home. The food is excellent and residents are personally seen each day by the chef to note down their choices from that day’s menu. One of the day rooms has been converted into a 1950’s reminiscence room. The manager is always available to discuss any situations and works hard to address and rectify any concern raised. Recently it was my Father’s birthday and the activities coordinator arranged a tea party for my Father and relatives to enjoy which was excellent. I would highly recommend Holcroft Grange to anyone who finds themselves in the same stressful and emotional situation I did over a year ago of having to find a new “home” for your loved one.

I would thoroughly recommend Holcroft Grange to anyone who is considering long term care for their elderly relative.

Good, friendly staff. Helpful and excellent. Provision of entertainment. Medical care when needed.

The service was first rate. Staff very helpful and caring.

The care home is run as one big family, warm and inviting.

Thank You for changing my view of care homes.

They are polite and understanding because it is difficult for me as his wife and family because he is suffering from Alzheimer's and Dementia, which puts added strain on the family.

My experience at Holcroft Grange care home has been very good. All the staff and management are very caring. Nothing is too much trouble for them. My mother has been living there for 4 1/2 years and my father 3 years. My mother is very frail now and bed bound but they still continue to care for her with dignity and are always so very caring. It means I have piece of mind when I am not there. My mums life is nearing it's end now and I know she is getting the very best care. The staff are very good to me too, knowing I am upset they do their best to comfort me.

Holcroft Grange provides excellent day to day care and support for my mother. They have regular activities and entertainment being organised for the residents involvement and enjoyment.

There are always lots of activities going on for the residents. The staff are always friendly, helpful, always trying to go the extra mile and try to make it a home from home. There always seems to be a lot of love to go around. Whenever we visit it always seems to have a family atmosphere whatever time of day we go. It is also very clean and doesn't have any nasty smells. My mother was never happy to leave her home but now seems very happy in her new home, she has been at the home for quite a few years now.

My cousin is very settled and we are very happy with every aspect of the home.

I have lived in this home 9 years and I find it is really well run.

I would recommend this home to anybody who is thinking of moving out of their own home.

I am so grateful to all the staff and it is so wonderful to know that my dear old dad is living in such a lovely place.

We were very impressed with the home. It is a lively home, very welcoming. The staff are personable and also willing to help at all times. It is clean and light and friendly.