Dunniwood Lodge

Ehots is difficult to define but instantly recognisable. My experience of this establishment was one of unreserved care, but also overwhelming compassion, whereby the dignity of the residents was always of paramount importance, and recognised as such.

My husband spent 3 months in Dunniwood Lodge before his death. The care he received was excellent. He was shown kindnesses and consideration by every member of staff from management to the house keeping staff. Having Dementia he wasn't always easy to deal with but they never gave up on him. All the staff were friendly and caring and obviously committed to their roles. They became my husbands family and gave him a quality of life he hadn't experienced for a long time.

My brother and I had to find an emergency care home for our dad back in June as our mum couldn't care for him at home any longer due to her health, it was awful splitting them up after 67 years marriage, the team came and assessed him and said they would take him, Dunniwood literally changed our lives, then back in November our mum got ill and took mum in to be with dad. I cannot praise and thank the staff enough for their care and support over the last few months mum and dad loved it, they even got out together for lunch something we could never have done, sadly our dad passed away just before Xmas but they got their wish which was mum holding his hand, all the staff are amazing my mum loves them all and I can sleep knowing she is in good hands thank you all.

Getting to the stage of needing care for a loved one is difficult, lots of emotions. My Dad was Mum's main carer and due to his own health could no longer care for mum full-time. The manager at Dunniwood and her staff were nothing short of marvellous making us all feel comfortable and welcome. I have visited a few different care homes helping Dad choose one for Mum, and I feel the staff at Dunniwood went over and above. It really has made the whole process bearable. At Dunniwood they have lots of activities and day trips out, where families are encouraged to be involved. It really is 10 out of 10 score for Dunniwood. Well done to everyone involved.

My mother in law moved in recently and we couldn't be happier. We are flabbergasted by the change in mum! She's so alert and happy. She's sleeping in her bed every night - something her previous care home "couldn't" get her to do. Mum has dementia and Alzheimer's and we thought we had "lost" her as she barely recognised us and was confused most of the time. Within a few days, presumably because she's sleeping well, and being looked after by staff that have the time to regularly engage with her, she's so much brighter and much less confused. I could not recommend Dunniwood Lodge highly enough. The manager and care team are very professional, kind and caring. We as a family are extremely happy and relieved mum is happy and more importantly safe and very well cared for.

It has taken me a few months to write this review about my Aunty, she was our world and has affected me quite a bit since her passing. Where do I start about Dunniwood Lodge, my aunt had been here as a resident for 22 years, throughout her time here she became a well-known figure to the staff and other residents sometimes good sometimes not! However I could have not wished for a better place to call home for her, the staff did everything for her including meals, she could have what she wanted the cook was her favourite person, she always told me this. Last year she declined through ill health and several strokes but the management team ensured her every need was looked after. They showed care, compassion and empathy right up to her final hours. My final words to the manager and her staff is a massive thank you from the bottom of my heart, she is in my thoughts every day but in a better place. I would recommend Dunniwood to anyone wanting care for their family.

My mum was in Dunniwood Lodge Care Home for almost six years, to begin with her husband, my stepfather, was with her. She sadly died in May 2022 but the care from the staff throughout the last years of her life was exemplary, she was obviously loved by all the staff and management too. My brother and all of our family cannot speak highly enough of her care and support through this time. The home goes above and beyond, well done Dunniwood and thank you for all you did.

I have nothing but praise for the manager and her team at Dunniwood Lodge. My mother and father are both in the home and everyone has been excellent. The quality of care is fantastic along with nice surroundings and great food. This is a home that I would highly recommend without any hesitation. Well done!

Full care for our relative. Staff fully interested in her dementia problems. The staff could not have given more attention to her needs. Staff are also helpful to us when we called to see our relation.

Thank you all again.

Excellent care provided in a sensitive and respectful manner by all members of staff.

Mum who is in her mid-90s, frail and has serious memory problems has recently had 2 separate weeks of respite care at Dunniwood Lodge; and it has been very successful. I have found every member of staff I have met, whatever their role, professional, positive, caring and helpful. The systems that are in place to reduce Covid-19 infection are reassuring, appropriate and consistently applied. It has been such a positive experience, even though Mum's mood and engagement can be variable, as everyone has been supportive and understanding. We are planning for Mum to have regular stays at Dunniwood Lodge as such good relationships have been formed and I am sure Mum benefits from the different activities and interactions as well as a break for me.

This care home is wonderful. The staff members are kind and considerate. They are always happy and smiling, the management are easily accessible and very approachable. The home is family like and is a nice place to be in and visit. You here laughter from staff and residents all the time.

Dad came here for respite care while being assessed. Three weeks in he had an unwitnessed fall resulting in a broken hip and him needing a full hip replacement. Although the home initially were good at keeping in touch, once Dad went into hospital they never contact me to explain what had happened or to ask after Dad. When Dad was eventually discharged (three weeks later) he did not return to this home. I was very disappointed in the lack of communication from the home.

I was admitted to Dunniwood Lodge following a fall at home, just having been discharged from hospital. At the time, my relatives feared for my life. All I can say is the care and treatment I received was first-class. I put on weight (as I had lost four stone). My faculties came back and I am alive today because of the care from the staff.

We as a family are so grateful, we have found Dunniwood Lodge caring, thoughtful and helpful during one of the most difficult times in our lives. Seeking care to make sure that our loved one is cared for. Dunniwood Lodge are amazing, the staff are helpful, caring and kind. They meet the needs of our mum's care, whilst making sure each day is a happy one, filled with activities and entertainment. Thank you so much.

I would especially like to mention the manager, her team and the kitchen staff for service over and above.

When my Dad was admitted to Dunniwood, he was in a really bad way, both health and mental. One of the staff gave him a big cuddle as soon as he arrived. This gave my dad the strength to carry on, as he said on a few occasions that he had had enough. He stayed in for 14 weeks. He regained the weight he had lost and was back to his old self. We would like to thank all the staff for the excellent care and support given to him. He is now at home and is doing well.

After a very difficult few years, respite care was agreed for mum. After just a couple of weeks, mum couldn't praise the staff highly enough for their capacity to care and take time to listen to her. They truly go the extra mile to provide great food, support and entertainment. She is very happy and looks amazingly well. Thank you, everyone, her health is improving every day.

After seeing my uncle on video call it was such a pleasant surprise he looks better than he ever has. The staff are always really pleasant on the phone. I recently met the new manager who was so reassuring and helpful. My uncle looks so happy and healthy thank you.