Social Care Assessment unit, The Avenue, Bentley, Doncaster DN5 0PS
Person in charge: Claire Warren (Manager)
Local Authority / Social Services: Doncaster Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 35 Service Users
Registered Care Categories*: Dementia • Learning Disability • Old Age
Specialist Care Categories: Alzheimer's
Single Rooms: 35
Latest CQC* Report on Positive Step: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Positive Step has a Review Score of 7.9 (7.870)
The Review Score of 7.9 (maximum of 10) for Positive Step is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Positive Step in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.727 for Positive Step is calculated as follows: ( (9 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 11 Ratings = 4.727
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.143 Points relating to the number of positive Reviews for Positive Step is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7 positive Reviews (35 registered beds ÷ 5). 1 Reviews ÷ 7 Target = 0.143
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Positive Step?
Reviewer Connection to Positive Step
Submitted from a Website Submission by Andrea H on Saturday 1 October 2016. Relates to September 2016.
The staff and carers at this unit are extremely professional and genuinely care about the patients which is exactly what is needed for our loved ones. I cannot thank them enough for the care we have received both for our loved one and ourselves. They keep us informed as much as possible as visitors as well as providing a high standard of care in the day to day running of the home. I just wish the NHS could provide them with more staff as they are working flat out and have so much paperwork to complete it is almost asking the impossible of them to do the job they are doing but I would highly recommend this home to anyone! Thank you for everything.
How likely would you be to recommend Positive Step? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Don't Know
There are currently no Care Home Idol entrants who have performed at Positive Step