Oldfield House

Since he's been at Oldfield House Care Home, I've seen a completely different side to Dad. I am eternally grateful to the staff for everything they are doing for my dad. I believe he couldn't have gone to a better place, thank you all again.

I am writing this review as the manager and deputy manager have gone above and beyond to meet my husband's needs, who has vascular dementia. Such wonderful people, who you can openly talk to anytime and will help in every way possible, so thank you so much for everything.

The building is worn and needs updating too.

Amazing place. Mum has only been a short while, and you can see a massive difference in Mum. Caring staff and management always meet you with a smile. Nothing is too much trouble for them. Very approachable. You get honest, clear answers. Can't thank them all enough for the care they give Mum for the short time Mum has been in - thanks.

From November to now august is the amount of time that I can say any words about oldfield house but what I would like to say is thanks to the staff for looking after my mum, she’s settled there so well I have peace of mind that they are caring for her in the right way. She’s happy and content enjoying the lovely food and nothing is too much trouble for them, very approachable and always rings me if they are concerned about mum. Lovely place and she has a lovely bedroom.

We had used this care home for Mum's respite on a few weekends prior to being admitted permanently, as she was near end of life and found the staff were exceptional to Mum's needs, always making her welcome as she sometimes didn’t want to stay. When we knew she needed 24-hour care for her last few weeks, we did not want her in a hospital and they went even further out of their way, we were allowed access at any point of the day even if we wanted to come overnight so she was not alone. Not only did the staff look after her to make her comfortable they also made sure we were, helped us get answers from palliative care district nurses, and got the right medication to ease any pain. The manager and staff are a credit to this home. A big thank you to all of them.

My experience of Oldfield House has been above and beyond expectations, it has been excellent. My mam came in here for respite care every weekend and whilst there became terminally ill. Oldfield House went above and beyond their duties and cared for her. Nothing was ever too much trouble. Each and every staff member has worked with us to care for her. The home agreed to care for my mam during her end-of-life stages. The manager has also done so much to help sort out my mam's care, to keep her safe and well at Oldfield House when no one else would take responsibility and help. If I, or any member of my family, needed care Oldfield House would be my one and only choice! Nothing has ever been too much trouble.

The most amazing care home with fabulous, caring staff. Always warm and welcoming, and nothing is ever a problem. My nana was so lucky to have spent her remaining time with them. In the fifteen months, she was there, she was given 100 per cent care, attention, and more importantly, love. We wish she had been there from the start.

Thank you to all who work so hard to keep Oldfield House running smoothly.

My brother is very well looked after, the staff go the extra mile with his care, and the manager is a really kind and caring person. I don't worry about my brother as he is in a very caring environment, safe and secure. All food is homecooked and fresh with choices, and also, I'm always contacted regarding any issues by the management.

My grandmother has been in Oldfield House care home for nearly two years, she loves being there. Originally she went in for respite and didn’t want to leave. She always says the food is lovely. The girls and managers are great; always very helpfully and informative. Gran loves playing games and having sing songs and BBQ in the garden in summer. I would strongly recommend this care home, 10 out of 10!

Staff are friendly and helpful. Changes in mother's wellbeing/incidents reported promptly. Referral to medical resources bought as required.

Very caring. They have always looked after Dad and made sure he is well presented when we visit. Staff always have time for a chat. Nothing is too much trouble. Visible indicators from staff as to how much they care for Dad. Compassion shown to me and my sister following the recent loss of our mum.

Why I chose to, firstly place my mum on daycare/respite eventually placing my mum in permanent? It’s a lovely friendly, family orientated atmosphere. Staff are very welcoming and accommodating to both family and service users, my mum is always clean tidy and appears very happy. She interacts with staff and tells me how lovely and kind they all are, this means a lot to me as my mum was never one for mixing with other people, she’s only ever had one friend that lasted over 60 years and to see her interactions with others is lovely. The management are absolutely brilliant they are also very hands-on which is another plus in my eyes I feel that Oldfield are an extension of our family and is a great weight off my shoulders knowing she is in such safe hands.

Oldfield House staff have provided amazing care for my grandmother they have gone above and beyond to make sure their care and homely feel is met for people with dementia. Staff are very friendly and approachable.

My sister was placed in this care home by myself and a social worker for respite after the sudden death of her husband. Upon seeing my sister at home, I had no alternative other than to safeguard her due to neglect and financial abuse. My sister had lost all trust in the family and social services to act in her best interest. Within 5 weeks of living in this care home, my sister has shown 100% improvement and, for the first time in many years, she is happy, well cared for and trusting of others. This is entirely due to the managers and staff at Oldfield House and I can't thank them enough. Their care and professionalism are outstanding in all aspects.

The care home is run to good standard however the staff never seem to have time to interact with the residents due to the high volume of paperwork they have to get through. I visit my mum nearly every day at different times and when staff aren't feeding or toileting they are straight back to paperwork the residents just sit with no conversation and no interaction unless people from outside come to entertain them.

It is a very good and also a very good caring home and all the staff are very helpful and very caring. Nothing is too much for anyone. It is also very welcoming when you visit.

Since the first time my dad went into the home we have been very happy with the service they have given in all respects the staff are very helpful, polite and very good at their job. They keep us well informed of any changes to dad. The choice of food is really good. All in all, we are very happy to leave dad in their care.

I am more than happy with my father's care. Any problems or concerns are listened to and dealt with. He has various physical and mental difficulties which the management and staff have an excellent understanding of. My dad has a good rapport with the staff. I have no worries at all.